Meg Lovell of Everbridge is a ninja when it comes to all things implementation. We chatted and had a fast paced conversation about everything you need to know about implementation, including 

- turning 9 month implementations into 3

- Customers not getting any value from your product and needing to renew

- Approaching implementations with a psychology standpoint and human behavior point of view

- Eliminating the status call

- Charging Professional Services for things the customer is asking you to do

- Using Project Managers to run Implementation Projects