Jeff is joined by longtime friend and former coworker <a href="https://www.linkedin.com/in/alexandercmedeiros/" target="_blank">Alex Medeiros</a> to discuss Alex's new role as Head of Enablement at <a href="https://www.linkedin.com/company/limeade/" target="_blank">Limeade</a>.&nbsp;
Topics discussed are :
<ul>
 <li>What is CSM Enablement?</li>
 <li>Importance of Success Criteria and targeting the right customers</li>
 <li>Quick impacts&nbsp;</li>
 <li>Build trust all along the onboarding journey</li>
 <li>Interaction with Product Marketing</li>
 <li>Handoff and Onboard Readiness</li>
</ul>
And many other nuggets that Alex has picked up along the way in building this new competency!

Episode 28: Everything you need to know about Implementation with Meg Lovell

Jeff Kushmerek, with 20 + years of software professional services experience, gets deep into the details of Customer Success, Implementation, and Professional Services in software. Joined by experts in the industry, he covers everything from ops, growing teams, selling services and products, customer success, and everything in between.