SummaryIn this episode, Justin Lake interviews Julie Whitten about the critical factors influencing frontline technology adoption, the human operating system behind change, and strategies to improve stakeholder engagement and trust. They explore practical approaches to accelerate adoption, the importance of trust, and how to effectively communicate with senior leaders.Key topicsThe People Stack framework and its layersRoot causes of poor adoption and how to address themThe importance of trust and clarity in change managementStrategies for engaging senior leaders and frontline workersThe role of readiness assessment and practice in successful implementationChapters ResourcesThe People Stack by Julie Whitten - https://www.amazon.com/dp/B0H18SB1P1Justin Lake on LinkedIn - https://www.linkedin.com/in/justinlakeJulie Whitten on LinkedIn - https://www.linkedin.com/in/juliewhittenSkyllful - https://www.skyllful.com/