SummaryIn this episode, Keri Corbin shares her extensive experience in enterprise transformation, focusing on frontline technology adoption, making a compelling business case for improvements, and sustaining change. She discusses real-world stories, the importance of planning, confidence, and continuous improvement in operational success. Key TopicsImpact of poor frontline technology adoption on customer experience and revenueMaking measurable business cases for technology investmentsThe importance of planning, testing, and readiness in deploymentThe role of confidence and muscle memory in change managementStrategies for continuous improvement and agile transformation Chapters ResourcesDecision Point Technologies - https://decisionpointtech.comSupply Chain Management Best Practices (Book) - https://www.amazon.com/supply-chain-management-best-practicesKeri Corbin LinkedIn - https://www.linkedin.com/in/keri-corbin/Skyllful - https://www.skyllful.com/