My guest is Emma Brudner, the Dir of People Operations at Lola.com.  We talk about how she ended up in People Operations. We talk about recruiting, hiring, and the difference between HR and People Ops. 

If you are in People Ops and looking for some tips and tricks on how to be successful, it doesn't sound like there are any shortcuts. Emma talks about actually caring, empathy, being human, listening etc. These are not life hacks. 

Emma shares some thoughts on 1 on 1's. ***Listen closely for her favorite question to start a 1 on 1. 

There's so much in here and if you give a shit about people, please check this one out.