In this episode, Karen unpacks a question that a lot of growing business owners quietly ask as their team expands and things become more complex: what does an HR company actually do? HR can feel quite manageable in the early stages of business. But as you grow, what once felt simple can start to feel messy, inconsistent, and risky. That is often the point where business owners realise they need more support around their people, managers, processes, and compliance. In this episode,...
May 31
15 min
Karen is joined by Peter Brace for a thoughtful and practical conversation about the difference between psychological safety and psychosocial safety, and why both matter in creating healthier, more effective workplaces. These are terms that are being talked about more often, especially as employers navigate their responsibilities around psychosocial hazards and workplace wellbeing. But for many leaders, they can still feel unclear or overwhelming. In this conversation, Peter brea...
May 24
26 min
Workplace conflict can feel uncomfortable to address, especially when you are already stretched and trying to keep the team moving forward. But avoiding it rarely makes it better. In this episode, Karen Kirton shares a practical 3 step method to help managers and business owners resolve employee conflict calmly, clearly and without unnecessary drama. You will learn how to get to the real issue, how to facilitate a productive conversation between employees, and how to put clear ac...
May 17
18 min
In this episode of the Find Grow Keep podcast, Karen sits down with Jason Le from JRNY Digital to talk about why purpose, values, vision and mission are not just nice words for your website. They help shape how small businesses grow, how they market themselves, who they attract, how they make decisions, and how they build teams that truly fit. We explore why so many businesses struggle to stand out when they try to appeal to everyone, how authentic values help connect with the right cli...
May 10
29 min
In this episode, Karen discusses how founders and business leaders can use automation to save time, reduce admin, and create more consistency across their people processes without removing the human side of leadership. Because for many growing businesses, people management starts off as something you simply absorb into your day. But as the team grows, so does the admin. Before long, you are spending hours on follow up, reminders, approvals, and processes that do not really need to depen...
May 3
19 min
In this episode, Karen explores why so many small business leaders only think about performance management once something has already gone wrong. Instead of seeing it as just paperwork, warnings and formal conversations, she looks at what good performance management really involves: clear expectations, regular feedback, role clarity, support, accountability and stronger leadership. In today’s episode, you will learn about: Why performance management should not start at the ...
Apr 26
21 min
In this episode, Karen is joined by Don Hett, founder of CleanKings, EarthyTabs and Crittiks. Thirteen years ago, Don started CleanKings. Over time, the business grew successfully, but like many Founders, he found himself deeply embedded in the day to day operations. At one point he realised he had become a prisoner of his own company. That moment became a turning point. In this conversation, Don shares how he transitioned from being the hands on operator to becoming the visionary...
Apr 19
24 min
In this episode, we explore what HR support services actually include, why they matter so much for growing businesses, and how the right support can help leaders feel more confident, reduce risk, and create a stronger workplace. If you are spending more and more time dealing with hiring, performance issues, compliance questions, awkward conversations, or workplace tensions, this episode will help you understand when external HR support starts to make sense and what real value it can bri...
Apr 12
16 min
In this episode, Karen is joined by Dan Moussa from Third Way Advisory, and we unpack what really makes recruitment work in a small business. We talk about why so many hiring processes go off track before you even post the job ad, how to spot the early warning signs, and how to keep your process simple without being sloppy. In today’s episode, you will learn about The most common leadership hiring mistake Dan sees, and why it usually comes down to skipping the preparation s...
Apr 5
23 min
In this episode, Karen Kirton sits down with accountant and business advisor Jonathon Hunt-Mason to unpack the real numbers that keep small and midsize businesses healthy. If revenue looks fine but something feels off, this conversation will help you spot survival mode early and course-correct with confidence. You’ll learn: Why cash flow data is a lagging indicator and what to watch first The three numbers that matter most day to day cash flow, profit and capacity A prac...
Mar 29
31 min
Load more