Send us Fan Mail Employee issues can be incredibly frustrating, especially when you feel like you're having the same conversations over and over again. Someone misses a deadline. Another person isn't communicating. Someone else isn't taking ownership of their work. And you're left wondering why your team can't seem to get on the same page. But what if those employee issues aren't actually separate problems? In this episode, I'm sharing the story of Judy, a founder I worked with who was experi...
Oct 15
34 min
Send us Fan Mail If you’re trying to figure out how to scale a team, you might assume hiring more people will finally give you more capacity. So why are you somehow busier than you were before? That’s exactly what happened to one founder I worked with. Her business was growing quickly and, over six months, she added ten people to her team. She thought the additional support would finally give her some breathing room. Instead, she got more questions, more decisions, more conflict and more thin...
Oct 8
27 min
Send us Fan Mail Avoiding difficult conversations with employees can feel like the kind thing to do, especially when you genuinely care about the people on your team. You tell yourself you’ll address it next week. You drop a few hints. Maybe they have a really good day and you start wondering if the problem is fixing itself. But while you’re waiting, the cost of that conversation doesn’t disappear. It just moves somewhere else. In this episode, I’m sharing the story of a founder who was deali...
Oct 1
29 min
Send us Fan Mail Stepping into leadership can feel uncomfortable when you’ve built a capable team but somehow still find yourself in the middle of every question, decision, problem and approval. That’s exactly where one founder found herself. Her business was growing, she trusted her team and she genuinely wanted them to succeed. But as the pace and complexity increased, so did her involvement. She became the person everyone came to for answers. In this episode, I’m sharing what changed when ...
Sep 24
31 min
Send us Fan Mail Leadership skills for business owners become especially important when you’ve built a smart, capable team—but somehow every decision still seems to come back to you. You’ve hired good people. You trust them. You want them to take ownership. So why are you still answering the questions, clarifying the priorities, approving the work and solving the problems? Here’s where it gets interesting: you can genuinely believe you’re empowering your team while behaving in ways that teach...
Sep 17
28 min
Send us Fan Mail If you’re trying to figure out how to manage employees who are smart, capable and experienced—but somehow every decision still comes back to you—the problem may not be your team. You may have accidentally taught them that asking you is easier than making the decision themselves. It happens for all the right reasons. You know the answer. You want to help. And sometimes it feels much faster to make the call and move on. But every time you do, you may be solving today’s proble...
Sep 10
26 min
Send us Fan Mail How to scale a team gets complicated when you realize the people who helped you get here may not be the people—or the roles—you need to get where you’re going next. Oof. That’s a hard one, my friend. Because when you’re scaling a business, these decisions aren’t just boxes on an org chart. These are real people. People you care about. People who may have been beside you through some pretty messy seasons. But you’re also the CEO, and part of your job is building the team your...
Sep 3
26 min
Send us Fan Mail Team management strategies can only go so far when your team no longer feels confident enough to step up. If people who once made decisions, solved problems, and brought you ideas are suddenly hesitating, it’s natural to wonder what changed. You might even start questioning whether they care as much as they used to. But there may be something else going on. Sometimes what looks like a lack of ownership is actually caution. As a business grows, priorities shift, roles evolve, ...
Aug 27
29 min
Send us Fan Mail If you’re wondering how to lead a team without becoming the person every decision, question, and problem runs through, the answer may not be better delegation. Your team may be capable, experienced, and smart—and still rely on you because your leadership has unintentionally taught them to. Every quick answer can reinforce the habit of coming back for the next one. Strong leadership skills aren’t about always having the answer. They’re about developing your team’s ability to ...
Aug 20
21 min
Send us Fan Mail What if the reason you’re constantly following up isn’t that your team lacks accountability—but that they lack clarity? Holding Employees Accountable starts long before a missed deadline or performance conversation. Lindsay White reframes accountability as a leadership responsibility: when expectations, priorities, ownership, and communication are clear, people are more likely to make strong decisions without being micromanaged. Through a client example, Lindsay shows how gro...
Aug 13
19 min
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