A 15-year patient, one warm referral away from leaving. Not because she was unhappy, but because her dentist retired and nobody worked to keep the relationship warm through the transition.In this episode, Alisa breaks down what happens to patients when a physician leaves the practice, the two communication mistakes almost every practice makes during a transition, and the practice math across four specialties: orthopedics, ophthalmology, dental, and functional medicine, showing exactly what's financially at stake. She closes with a three-step plan to protect your patient panel before, during, and after any physician transition.In this episode:Why patient loyalty is rarely just about the physician aloneThe two communication mistakes that quietly push patients to competitorsThe full practice math across four specialties, both annual and lifetime valueA three-step action plan you can start building this weekResources:Book your 20-minute Triage CallWatch the YouTube VideoRead the blog