Your schedule looks full, yet the revenue doesn’t reflect it. Why not? In this episode, Alisa Conner breaks down the referral leakage problem hiding in most orthopedic practices: what it costs (the math may surprise you), why it never shows up on standard reports, and the five-step action plan to start recovering revenue this week. If you’re a practice administrator tired of referral chaos landing on your desk, this episode is for you.

How Functional Medicine Practices Lose Trust and Patients Silently

Turning patient and client experience into your most powerful growth strategy.
Every week, Alisa Conner breaks down the acquisition, retention, and referral strategies that actually work for specialty medical practices and professional services firms. No fluff. No marketing jargon. Just the tactical, practical game plan for building growth that sustains itself.
Built on the principle of Purposeful Hospitality — the idea that the experience you design for patients and clients isn't a nice-to-have, it's your most profitable differentiator.
Whether you're a physician owner competing against PE-backed groups, a practice administrator trying to fill calendars, or a managing partner building a client pipeline that doesn't depend on your personal network — this show is your weekly playbook.
🔗 Free practice/firm assessment: alisaconner.com/assessment 🌐 Website: alisaconner.com 📩 Connect on LinkedIn: linkedin.com/in/alisamconner
New episodes drop weekly. 