This week on the CX Fanatics podcast, uncover why wine clubs will save the wine industry.
That's a pretty bold prediction, I know.
But hear me out.
The wine industry is in trouble but they have the solution right under their noses.
Step away from the glass for just a minute and tune into this week's show to learn:
<ul><li>The simple way to increase profit that most wineries are missing</li>
<li>This one skill wineries excel in but that aren't using it to their advantage</li>
<li>The biggest benefit to focusing on wine club marketing and it's even better if you're NOT a big label</li>
</ul>
Don't miss this week's show even if you aren't in the wine business.
Every direct-to-consumer business can use this week's information to grow their revenue, retention, and referrals.
All that and more await you in this week's episode of the CX Fanatics podcast.

168 Customer Service vs Customer Experience

Turning patient and client experience into your most powerful growth strategy.
Every week, Alisa Conner breaks down the acquisition, retention, and referral strategies that actually work for specialty medical practices and professional services firms. No fluff. No marketing jargon. Just the tactical, practical game plan for building growth that sustains itself.
Built on the principle of Purposeful Hospitality — the idea that the experience you design for patients and clients isn't a nice-to-have, it's your most profitable differentiator.
Whether you're a physician owner competing against PE-backed groups, a practice administrator trying to fill calendars, or a managing partner building a client pipeline that doesn't depend on your personal network — this show is your weekly playbook.
🔗 Free practice/firm assessment: alisaconner.com/assessment 🌐 Website: alisaconner.com 📩 Connect on LinkedIn: linkedin.com/in/alisamconner
New episodes drop weekly. 