Send us Fan Mail In celebration of CX Day, we bring you a special episode of CX in the Wild, recorded in Zurich, Switzerland, with the "CX Goalkeeper," Gregorio Uglioni. As a leading voice in customer experience, Greg shares his inspiring journey from financial services to healthcare, where he's been driving human-centric transformations focused on patients and employees. Together, we dive into the essence of CX, drawing parallels between teamwork in football and business, and discuss how em...