<p>Join me and the Head of Design (Client Experience) at H&amp;R Block, Andrew Clark, as we discuss how to be tangibly present to better design impactful experiences. </p>

Can you imagine a world where we all speak with a single voice?

The podcast goes where the work is happening. Dennis talks to the people crafting the best customer experiences and tackling important industry challenges. On location, across sectors, across the world. What they figured out, what it cost them, celebrate their success, and learn what they would do differently.&nbsp;