Hui Wu-Curtis is the COO at SupportU based in Phoenix, AZ. In this episode, she talks to Peter Ryan about CX impact sourcing and how it can be used domestically inside the US as well as internationally. <a href= "https://www.linkedin.com/in/hui-wu-curtis-b730682/">https://www.linkedin.com/in/hui-wu-curtis-b730682/</a> <a href= "https://supportu.solutions/">https://supportu.solutions/</a>

Ian Jackson - Enshored - CX and e-Commerce for the giants and innovative startups

CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.