Meet the CMO of Nassau Re - housed in the iconic Boat Building in downtown Hartford - as he talks about what it takes to run a small, customer-centric, startup-shaped team inside a big insurance company.

Cindi Bigelow - Every Tea Bag Counts

Connecticut is home to some iconic brands doing powerful work in user and customer experience. On CTX Podcast, Katie Lukas showcases some of the local leaders in UX and CX who are forging strong customer-focused experiences in a variety of industries. We discuss these companies’ investments in becoming customer-centric, current initiatives, and what it’s like doing this work in Connecticut.

Upcoming episodes include practitioners from the CT UXPA, LEGO, Travelers, Cigna, UConn Health, Nassau Re, and Infosys, among others.