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The Value Conversation continues.  In this round I am joined by Mike Riley Jr., PT who is reframing and delivering new Value by a Physical Therapist.  Grab a bourbon and have a listen to someone who is doing it!

Business, Baseball and Bourbon- Patient Panel Open Tab

Have you ever walked into your favorite store, coffee shop and/or business and wondered—“why are they so awesome?” How about the flip side—“why is this place so awful?” Join host Jerry Durham as he takes you through the successes and failures of various businesses ranging from Starbucks to healthcare clinics. A little spoiler alert…it all comes back to the customer experience!