
Episode 57 highlights:
- UX Research consent
- GDPR and UX Research
- How to gain proper consent with your participants of user research
- What are the rights of potential participants of UX research
- The ethics of informed consent
Oct 4, 2021
43 min

Show highlights:
- An overview of Scott’s new book, How Design Makes the World
- Remote work for design, UX and product teams
- How to create a workplace for UX professionals to get their best work done
- How to explain the value of design to executives and stakeholders
- What to do when your product managers, executives and engineers “just don’t get” design
- Builder culture, what it is and how to work within it to promote higher quality UX
- Effects of industrialization on building products and how it translates to software management culture
Jul 28, 2021
47 min

Highlights from this episode:
- The history and evolution of UX
- How to present UX and design work
- Empathy for stakeholders and customers/users
- Using stakeholder expertise to improve your UX design and research
- Being an orchestrator and not a hero UX pro
Jul 7, 2021
39 min

Show highlights:
- How Mary got started on Tik Tok and began sharing UX knowledge there
- Deceptive UX patterns, what they are and how to avoid them
- Consent and interaction design to avoid building in deceptive design patterns
- Examples from popular sites that use deceptive UX patterns
Jun 16, 2021
35 min

Show Highlights:
- What it means to be human centered in your professional and personal life
- Hmnty Cntrd, their mission and the work Vivianne and her team are doing
- How Vivianne went from being a grief counselor and doing trauma studies to becoming a UX researcher
- What does it really mean to be empathetic
- The role of diversity, equity and inclusion in UX and research work
- Tips for self care and improving yourself as a UX professional and person
- Doing and beginning the personal work for doing your best professional work
Jun 2, 2021
51 min

Show highlights:
- “Zoom” levels of research and what they mean
- Figuring out when to do certain types of research and which methods to use
- Ways to avoid wasting resources and repeating research
- What’s the difference between UX Research and ResearchOps?
- How to you know when you need a dedicated ResearchOps person
May 19, 2021
41 min

Show highlights:
- Diversity, equity and inclusion in UX and tech culture
- Ways to recognize how tools and systems are directly contributing to inequity in our society and work
- Stories and examples of how our society created inequities and how to recognize the connections to the work we do
- Tips for doing more equitable UX and design research
- Working to identify your own thoughts, actions and behavior to help create a more just and equitable world for all
May 5, 2021
39 min

Show highlights:
- Sense-making and user research synthesis
- How to find hidden insights in the research data you collect
- Avoiding product backlog rot by simply reacting to things you hear about from customers
- Steps to take for a better UX research process
- Doing UX, research and sense-making better with product management
- Should UX researchers be doing design too?
- How to get into (or better at) UX, research and design
Apr 22, 2021
49 min

Show highlights:
- Social impact of UX and research work
- Remote research tips, tricks and challenges
- The future of UX research in a post-pandemic world
- Can you prove the ROI of UX research?
- Balancing the need for delivering a great story from the research and keeping good rigor in your study
- How to deal with people who don’t believe the findings from your research
Apr 8, 2021
41 min

Episode highlights:
- Design leadership and what it means to be a UX manager
- Differences between being an individual contributor and manager/leader
- Tips and tricks to being an awesome UX design/research leader
- Strategies for providing feedback and criticism effectively
- Common challenges for folks transitioning from team member to team leader
Mar 25, 2021
37 min
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