A culture that ‘leans in’ to Saying YES! to their customers will always outpace a competitor who is more of a control freak, wanting to control the customer engagement process.
A YES! business is more interested in creating special moments and experiences for their customers while their NO! counterpart is constantly in the rule or policy enforcement mode.
In this episode Roy unpacks his Moves in using YES! to create customer loyalty and sustainable competitive advantage that led to A BILLION!

Proven Reasons Why Copying Others is Disastrous

Welcome to Roy Osing’s podcast where you will learn Roy’s secrets to growing a startup to A BILLION IN ANNUAL SALES! The Moves Roy made cannot be found in any traditional textbook on leadership, careers and business performance. He is the ONLY entrepreneur and executive leader offering practical and proven tools for businesses to grow their business and for young professionals to have amazing and rewarding careers. The BILLION podcast shares Roy’s Ways to be different and stand out from your competitors, execute your plan flawlessly and achieve unheard-of levels of performance.