Today in A Building Conversation, brought to you by Trabr Limited, the second short episode of our incredibly insightful conversation with a trusted adviser to the building sector, Don Doolan. Today, Don, The Not So Silent Business Partner, talks about franchising (why it works, and when it doesn't) and about how it's all down to creating, relying on and using systems to your advantage to run and grow your business and of how systemising business has been such a solution for all of his builder clients. We discuss outsourcing and relying on your support network, for good reason. We discuss trusted adviser relationships and how customers are the ones that benefit the most. And we talk Covid19, jobkeeper and homebuildinggrants and everything else in between.