In this our fourth episode of A Building Conversation, Tony Huxley chats with Gareth Evans of Blue Chip Maintenance and Construction. We talk about legislation and building and how the new regulatory environment impacts builders and housing consumers. We discuss climbing costs. We explore client partnerships and now it's all about building trust, faith and confidence, building relationships and how communication is at the heart of bringing every customer partnership to life and how technology can help to achieve that.

In this third short episode of A Building Conversation, Tony Huxley of Trabr Limited chats with Gareth Evans of Blue Chip Maintenance and Construction. We talk about the home builder grant and what everyone thought was meant to be a pandemic stimulus. We talk about pandemic controls and how that's changed the building sector, the challenges of managing Covid19 protocols and more.

In this second short episode of A Building Conversation, Tony Huxley chats with Gareth Evans of Blue Chip Maintenance and Constructions. We discuss everything from growth to pandemics, to 2020 and 2021, the Federal Government's apprenticeship subsidies, the home builder grant, supply chains, industry and consumer mood and sentiment, funnel and pipeline building has been driven by lead generation sites like Hipages and Oneflare. The Blue Chip lead flow is growing and their pipeline for 2021 is definitely positioned them well for the year ahead. As a small but fast growing home renovation builder, their main focus is ensuring that their clients are happy with the work they're doing; that plus the fact that it's an exciting and empowering thing to be able to share knowledge and to help the young team members to grow.

In this first short episode of A Building Conversation, Tony Huxley chats with Gareth Evans form Blue Chip Maintenance and Constructions. A young and small but fast growing building business specialising in home renovation. They enjoy a lot of client interaction and do a bit of everything but their focus is on the renovation and extensions space. They have a passion for the detail that is renovation building. The intricacies and the juxtaposition of taking classic period homes and seamlessly blending them in with contemporary extensions. Surprising and delighting clients, that's what motivates Gareth Evans and the Blue Chip team.

Tony Huxley of Trabr interviews Dave Henson of Renxtend a builder in #Heathcote, a #shire suburb of #Sydney. In our final short episode we discuss #brand, #customercommunications , creating content, the importance of leveraging #socialchannels and how a builder builds #customerexperience in 2020, not to forget that we're all hoping for one crucially important thing to round out the year we'd all rather forget, being a #vaccines that works! Best wishes for a safe, healthy and happy holiday season and a #happynewyear to you all!

Tony Huxley of Trabr interviews Dave Henson of Renxtend a #builder in #Heathcote, a #shire suburb of #Sydney. In our 5th short episode we discuss what consumers look for in 2020, #customerexperience, #digitaltransformations in building, #painpoints for #builders, building contracts, teams and more. Dave tells us that for him working with customers is all about listening, and frank and honest communication. Using management software gives clients project visibility. Renxtend clients know what's going on, are involved - it's their home, they have to be. The world has changed, everyone's working and seldom is a partner at home, so we're all time poor, in need of news and information about their build project, Trabr does that for Renxtend clients. Everyone is moving to #digitise their business and how they build. #Building has changed little but #managingprojects and business is where opportunities lie. The #fixedprice vs #costplus conundrum is ultimately all about education - the benefits for customers are often far bigger than people expect but there's a mindset to overcome and banks are a roadblock with cost plus because they seldom lend on cost plus contracts.

Tony Huxley of Trabr interviews Dave Henson of Renxtend in #Heathcote a #shire suburb of #Sydney, in this intriguing 2nd episode we learn how "the look on a customer's face, the thrill of the transformation that building brings to people's lives, is the reward as a builder." And how, in 2020, the consumer's expectations have changed but that, ultimately, it's all about trust. #covid19australia impact has been modest other than supply chain issues and being open with your team, project partners and clients, overcomes the challenges of a once in 100 year pandemic. We discuss the building regulatory environment and how home builder's warranty is such a challenge, leaving Dave to ponder how an insurer can cap a builder's ability to earn? The domestic builder is being held to account for the sins of a few in the medium density residential space, but ultimately the consumer is paying the price. He suggests David Chandler OAM, NSW Building Commissioner, is on the right track and, whilst it's going to hurt getting there, the industry at large has to work with this for the greater good. The long term gains and cleaning up an industry isn't just necessary, it's crucial.

Tony Huxley of Trabr interviews Dave Henson of Renxtend. Located in #Heathcote a southern #shiresuburb of #Sydney, in this first episode we learn how, established for 10 years and with a track record in home renovation and despite all the pandemic challenges, quality building businesses are enjoying tremendous growth by responding to customer needs. Renxtend in their design, build and construct space for new custom built homes, along with high end renovations and swimming pools. Dave discusses the roadblocks and challenges with building in 2020 and how life is evolved for them and their customers and that, despite how tumultuous and a fractured a year that we've all endured, that ultimately customer experience, communication, design innovation and delivery drive business and growth.

Tony Huxley of Trabr interviews Dave Henson of Renxtend in #Heathcote, a #shire suburb of #Sydney. In our 4th short episode we discuss partnering with clients, changing customer expectations and exceeding them. In Dave's views, #partnerships with clients are all about being open and honest and communicating properly. Its also important to build a great trade team too, having everyone involved aware and on the same page. At Renxtend what underscores their success is the power of word of mouth that successful client partnerships and project delivery produce. So much of their role as builders is about educating their clients and helping make them more aware. #Customerexpectations have evolved, and everyone wants to save money but if you have specific requirements, its a balance of being prepared to pay for it; save money by all means but cutting corners invariably leads to disappointment. The single biggest investment in most people's lives relies on ideas and bringing those to life is the underlying objective of #builders like Renxtend. #builder #homebuilder #homebuilders #homebuilding #homerenovation #homeimprovement #homebuildergrant #homerenovators #homeconstruction

In this final brief episode of "A Building Conversation" with Brett Blandin de Chalin of BDC Building, Tony Huxley of Trabr asks about where to from here for the home building sector? Brett, a suburban home renovation building specialist and former MBA Young Builder of The Year award winner, talks about how he believes that once Covid19 controls have abated immigration in Australia will experience explosive growth and that will change building in this country like never before, even materials in building will evolve more. Legislation, licensing, certifying and regulation will become even harder. The roadblocks in building approvals processes however will stymie that though. As well, the degree to which building codes and controls have become so subjective is a real risk and getting harder by the day and it won't get easier anytime soon. But in Brett's eyes (and ours to be fair), technology in the building sector is the way forward, of that there's no doubt.