People are eligible for the dementia and cognition supplement if they are receiving a home care package and they demonstrate eligibility via one of the Department of Health and Aged Care’s prescribed screening tools.We discuss how much the supplement is worth and who can do the screening. We explain the different screening tools and when each would be used. Learn who to approach to organize the screening and why people sometimes find getting this process completed difficult. In this episode: What is the dementia and cognition supplement?Who is eligible?Does the older person need a diagnosis of dementia?Who can screen for eligibility?The prescribed screening tools and when to use themThe process after someone has been screenedWhat happens if the person gets a higher level home care package or changes providers?People’s experiences in attempting to get the screening completed  Resources Mentioned What is the dementia and cognition supplement? | SeeMeACNDementia and cognition supplement for home care | Australian Government Department of Health and Aged CareRelated Episodes Episode 7: Home Care Packages Connect with Coral Wilkinson: Instagram  Facebook LinkedIn  Guiding you through My Aged Care | SeeMeACN website  More about Your Aged Care Compass podcast: Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business. Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home. We will help you makes sense of Australia’s

Having a home care package allows the older person to get services and support to keep them well and independent at home for as long as possible. These services and support can be so much more than “care”.Enlisting a team of clinicians who can help improve the older person’s strength, mobility and overall health can allow them to regain some independence. This also contributes to a person’s ability to continue to live at home. In this episode: Care and support for activities of daily livingUse your home care package funding to remain well and independent at homeReablement is an option that can run alongside careHospital admissions and deconditioningDiscussion about how we’ve used this approach with our mum  Resources Mentioned Guiding you through My Aged Care | SeeMeACNRelated Episodes Episode 4: How do I get help at home? Episode 5: A discussion with a former ACAT assessor Episode 7: Home Care Packages Episode 8: How to prepare for an assessment Connect with Coral Wilkinson: Instagram  Facebook LinkedIn  Guiding you through My Aged Care | SeeMeACN website  More about Your Aged Care Compass podcast: Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business. Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home. We will help you makes sense of Australia’s aged care system, from...

Before having an assessment for in-home aged care services, take the time to reflect on the amount of support you or an older loved one needs on a daily or weekly basis. Any support, formal or informal, paid or free, is important to note.Preparation is key to getting the level of support you or an older loved one needs. Having a list of all the support the older person gets gives a very complete picture of their situation.Understand who the assessment teams are and what support programs each assessment team can approve for.In this episode:Does My Aged Care Assess?What are the assessment teams looking for?Who are the assessment teams?What are the different programs of support?How do you prepare for an assessment?Can others offer input during the assessment?  Resources MentionedAccess Australian aged care information and services | My Aged CareAssessment for Aged Care - Services AustraliaRelated EpisodesEpisode 3: Have I been assessed by My Aged Care? Episode 4: How do I get help at home?Episode 5: Discussion with a former ACAT assessorConnect with Coral Wilkinson: Instagram  Facebook LinkedIn  Guiding you through My Aged Care | SeeMeACN website  More about Your Aged Care Compass podcast: Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business. Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at...

There are four levels of funding for home care packages. The packages are used to help keep older people well and able at home for as long as possible. We discuss what the packages are worth, how the funding is allocated and the different package management options available.We chat about what the funding can be used for and the importance of a comprehensive care plan to validate package expenditure.We discuss communication with your home care provider and changing providers if you are not happy with your service provision.In this episode:How to be approved for a home care package?What is a home care package worth?How the funding is allocatedHigh priority for urgent needsFully managed vs self-managed service provisionThe care plan and why it’s so importantWhat information is used to develop a care planCare plan reviews and support plan reviewsValid care expenses – inclusions and exclusionsThe value of clinical input (registered nurses and other allied health providers)Changing providers  Resources MentionedAbout the Home Care Packages Program | Australian Government Department of Health and Aged CareHome Care Packages Program Inclusions and Exclusions – FAQs for Providers – version 1 | Australian Government Department of Health and Aged CareBlog | SeeMeACNAccess Australian aged care information and services | My Aged CareRelated Episodes Episode 4: How do I get help at home?Episode 5: Discussion with a former ACAT assessorConnect with Coral Wilkinson: Instagram  Facebook LinkedIn  Guiding you through My Aged Care | SeeMeACN website  More about Your Aged Care Compass podcast: Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business. Our story started as

If an older person has lost some function or independence after a hospital admission, they may be approved for the Transition Care Program (TCP). This is a program of up to 12 weeks of clinician-led support to help the older person regain their strength and wellbeing and safely transition back to living at home.TCP is approved while the older person is still in hospital, not after they have been discharged. TCP can be delivered in a number of settings, with the aim that it is completed in the older person’s own home. Michelle discusses who approves for TCP and how the process works. Then she gives a real scenario, our dad’s use of TCP when he was twice discharged from hospital after having two of his four strokes.  In this episode: What is TCP?Who is eligible for TCP (and who isn’t)?Who can make a referral for TCP?Where TCP can be deliveredHow long the program runs forClinical and non-clinical support under TCPPausing or continuing other in-home support servicesGetting approved for TCP takes time  Resources Mentioned Transition Care Programme | Australian Government Department of Health and Aged CareRelated Episodes Episode 4: How do I get help at home?Connect with Coral Wilkinson: Instagram  Facebook LinkedIn  Guiding you through My Aged Care | SeeMeACN website  More about Your Aged Care Compass podcast: Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business. Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home. We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management...

When an Aged Care Assessment Team (ACAT) assessor does an assessment of the older person, they look at the person holistically. They want to understand what services and support could help that person to continue to live in their own home.We discuss what the assessor is looking for, why they ask certain questions and why they may look around the older person’s home as part of the assessment.Janine gives us some great insight into the information that an ACAT assessor gathers and how this information is collected. This enables the ACAT to approve for the appropriate level of care for the older person. In this episode: What is an ACAT assessor?What programs do ACATs approve for?What information ACATs are looking forWhy certain questions are askedLooking at the person’s surroundings as well as talking to themSituations that indicate urgent help might be neededInformation from the ACAT assessmentThings to consider before you have an assessment  Resources Mentioned My Book | SeeMeACNWhat Is An ACAT (Aged Care) Assessment? | SeeMeACNAccess Australian aged care information and services | My Aged CareRelated Episodes Episode 3: Have I been assessed by My Aged Care? Episode 4: How do I get help at home? Connect with Coral Wilkinson: Instagram  Facebook LinkedIn  Guiding you through My Aged Care | SeeMeACN website  More about Your Aged Care Compass podcast: Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business. Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.This podcast, Your Aged Care Compass, brings together not only our...

There are aged care programs that support older people to live in their own homes for as long as possible. We discuss eligibility for in-home programs and the information that you need to convey when you contact My Aged Care.We talk about what happens when you contact My Aged Care, providing consent, and becoming a regular representative.Learn about the assessment teams and the programs that the different teams approve for. We discuss entry level programs and what’s available for people with higher needs. In this episode: My Aged Care is the gateway, the starting pointMy Aged Care screens peopleScreening versus assessmentEligibility criteriaMisinformation about eligibilityBe prepared before you contact My Aged CareCarer stress/crisisWhat to do when you call My Aged CareRepresentatives and consentAssessment teams and support programsReferral codes and getting services and supportHome care packagesApproval versus assignmentCoral’s top tips  Resources Mentioned Blog | SeeMeACNAccess Australian aged care information and services | My Aged CareRelated Episodes Episode 3: Have I been assessed by My Aged Care? Connect with Coral Wilkinson: Instagram  Facebook LinkedIn  Guiding you through My Aged Care | SeeMeACN website  More about Your Aged Care Compass podcast: Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business. Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home. We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams...

Australia’s aged care system is complex and can disadvantage the people it’s meant to support. We teach people how the system works and how to get the support they need to stay living in their own home for as long as possible.Learn about My Aged Care, the programs of support that you can get in-home, the assessment teams, home care packages, what to do if your needs increase, and what will change when the reforms begin.We want to educate people to get the support for their loved ones that we were able to get for our dad as his needs changed, his dementia progressed and he reached the end of his life. We accessed different aged care programs at different times. Knowing what was available enabled us to give him the appropriate care at each step of the way.In this episode: Why we talk about in-home aged care support Topics that we’ll be covering in futureOur personal experience and Dad’s storyPrograms of support that are utilised in different circumstancesClinical input to improve outcomes and quality of lifeWhen should you be thinking about getting some support?Aged care is so much more than nursing homes  Resources Mentioned “My Parents Are Ageing, What the Heck Do I Do?” Author – Coral Wilkinson   Access Australian aged care information and services | My Aged Care Connect with Coral Wilkinson: Instagram  Facebook LinkedIn  Guiding you through My Aged Care | SeeMeACN website  More about Your Aged Care Compass podcast: Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business. Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home. We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be...

People often tell us they have had their My Aged Care assessment. This shows they do not understand where they are in the system. My Aged Care asks a series of questions. This is screening. This is not an assessment. The screening determines where this referral goes. Know the difference between screening and assessment. Know who is assessing you. Different assessment teams approve for different programs, and the funding varies for each program.The process takes time, too, so consider contacting My Aged Care if you are providing significant support to an older loved one. In this episode: My Aged Care is a contact centre, not an assessment serviceContacting My Aged Care begins the referral and registration processMy Aged Care screens people and decides where this referral goesGiving complete information will ensure you get to the appropriate assessment teamHow we know if people have been assessed or notWhich assessment teams approve for which programsEntry-level services versus home care packagesWhat happens after an assessmentWhen to contact My Aged Care  Resources Mentioned Blog | SeeMeACNAccess Australian aged care information and services | My Aged CareConnect with Coral Wilkinson: Instagram  Facebook LinkedIn  Guiding you through My Aged Care | SeeMeACN website  More about Your Aged Care Compass podcast: Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business. Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home. We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible...

After Dad passed away in January 2018, Coral began to write, starting with her blog “Dementia, my dad and me.” This was her way of dealing with the grief of Dad’s passing. This documented Coral’s journey with Dad over his final 8-10 years, his slow decline in cognition, his eventual diagnosis of Alzheimer’s, his final year of life and his eventual death. At work, Coral was being asked more and more by her allied health and nursing colleagues to help families to understand what support could be utilised to get their older loved ones home from hospital and keep them there.It was at this point that Coral realised she could do so much more to educate people on Australia’s aged care system so they could get the help they needed at home. So her business was born.We care about people getting the right outcomes for their older loved ones.  In this episode: How Coral’s blog helped people to understand Australia’s aged care system Coral’s decision to give up her nursing position and launch her business as an aged care navigator.We educate people to get the best out of Australia’s aged care systemPreparation is key before you contact My Aged CareSituations where we have helped people to get the help they needBeing stoic can be a disadvantageEntry-level versus higher-level care optionsThe aged care system can provide options if people are aware of the programs that can be accessed  Resources Mentioned Blog | SeeMeACNAccess Australian aged care information and services | My Aged CareConnect with Coral Wilkinson: Instagram  Facebook LinkedIn  Guiding you through My Aged Care | SeeMeACN website  More about Your Aged Care Compass podcast: Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business. Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep...