When you're promoted to a leadership position within an organization, the dynamics of your role change, and the skills that earned you the promotion may not be the same ones that ensure your success. In this episode of "Wright on the Money," we explore this transition with Executive Coach, Ron Higgs. Ron shares invaluable insights into the shift in mindset required to become a people leader and discusses the essential skills needed for sustainable leadership. Discover how to create an environment that fosters the success of those you lead and gain practical strategies for excelling in your new managerial role.Connect w/ Ron Higgs on Linkedin: https://www.linkedin.com/in/ron-higgs/Wolf Management Solutions: https://wolfmanagementsolutions.com  Resources Show sponsor: www.Julo.Shop Guest Request Form: Wright on the Money Guest Request Form Host - Janneh K. Wright: https://jannehkwright.cominstagram: @jannehkwrightlinkedin: https://www.linkedin.com/in/janneh-k-wright-mba-5b63278/Co-host & Producer- DeShawn White: www.DeShawnWhite.cominstagram: @deshawn.andrea.whitelinkedin: https://www.linkedin.com/in/deshawn-white-64348447/

When discussing plans for the growth and sustainability of your business, is your customer in the room? We don't mean physically. We mean, are they centered in your strategic conversations? In our latest episode of 'Wright on the Money,' we sat down with Jermaine Edwards, CEO of Customer Advantage and The IA Group Ltd, to discuss the importance of developing customer centric systems to not only acquire but retain customers over the long-term. Join us as Jermaine shares valuable insights into understanding who you are trying to become to your customer, unlocking new value triggers within your client base, and developing product ecosystems that move with your customer through their ever-changing needs.    Connect w/ Jermaine Edwards on Linkedin: https://www.linkedin.com/in/jermaineedwards/ Offer: B2B Customer Growth Checklist- A free guide to understanding the principles that drive growth with your existing customers- https://jermaineedwards.com/customer-growth-checklist/ Instagram: http://instagram.com/jsa_edwards/ Twitter: http://twitter.com/jsaedwards Resources Show sponsor: www.Julo.Shop Guest Request Form: Wright on the Money Guest Request Form Host - Janneh K. Wright: https://jannehkwright.cominstagram: @jannehkwrightlinkedin: https://www.linkedin.com/in/janneh-k-wright-mba-5b63278/Co-host & Producer- DeShawn White: www.DeShawnWhite.cominstagram: @deshawn.andrea.whitelinkedin: https://www.linkedin.com/in/deshawn-white-64348447/

When you hear the term “brand marketing,” your brain starts spinning its wheels thinking about color schemes, logo ideas, and captivating visuals, but brand marketing is more than that. In this episode, we are exploring the intricacies of brand marketing with Obinna Onungwa, CEO of Powered by Cue. Join us as we explore the methods and processes to deliver and communicate a brand story that goes beyond mood boards and visuals. Obinna shares insights on how to integrate your vision with storytelling and the importance of crafting a unified narrative that resonates with your audience and sets your brand apart in the market. Connect w/ Obinna Onungwa onLinkedin: https://www.linkedin.com/in/obinnaonungwa/ Powered by Cue (Brank Marketing Agency): https://poweredbycue.com/  Instagram: @poweredbycue & @therealobinna   Resources Show sponsor: www.Julo.Shop Guest Request Form: Wright on the Money Guest Request Form Host - Janneh K. Wright: https://jannehkwright.cominstagram: @jannehkwrightlinkedin: https://www.linkedin.com/in/janneh-k-wright-mba-5b63278/Co-host & Producer- DeShawn White: www.DeShawnWhite.cominstagram: @deshawn.andrea.whitelinkedin: https://www.linkedin.com/in/deshawn-white-64348447/

When you hear the term "customer service," what comes to mind? Are you filled with images of a barista smiling brightly, welcoming you to Starbucks? Or perhaps it's a friendly voice on the other end of a customer service hotline, eager to assist with your queries? While these scenarios are indeed facets of customer service, it's so much more than smiles and warm greetings. Customer service is a systematic approach, a well-structured process designed to ensure repeatable customer satisfaction. In this episode of "Wright on the Money," we're breaking down the pivotal role customer service plays across various business sectors with Chris Bryan, CEO of Customer Satisfaction Services. Join us as we illuminate elements that create exceptional customer service and discuss how it's the cornerstone of fostering enduring customer relationships and brand loyalty.  Connect w/ Chris Bryan on Linkedin: https://www.linkedin.com/in/chriswbryan1906/ Order his book: https://www.bryanservicecompanies.com/customer-satisfaction-book Customer Service Training for your employees: https://www.bryanservicecompanies.com/#section-1685057834395 Instagram: @bryanservicecompanies_inc   Resources Show sponsor: www.Julo.Shop Guest Request Form: Wright on the Money Guest Request Form Host - Janneh K. Wright: https://jannehkwright.cominstagram: @jannehkwrightlinkedin: https://www.linkedin.com/in/janneh-k-wright-mba-5b63278/Co-host & Producer- DeShawn White: www.DeShawnWhite.cominstagram: @deshawn.andrea.whitelinkedin: https://www.linkedin.com/in/deshawn-white-64348447/

Is your approach to diversity, equity, and inclusion (DEI) just scratching the surface? Are you ready to go beyond token efforts and truly foster a workplace that empowers all individuals?  In this episode of "Wright on the Money," we're diving into the world of DEI with expert Cindy Joseph, CEO of The Cee Suite. Cindy shares valuable insights on cultivating a psychologically safe and equitable workplace, crafting inclusive hiring strategies, and reshaping organizational systems to amplify DEI efforts. Connect w/ Cindy Joseph on Linkedin: https://www.linkedin.com/in/cindyjoseph/Sign up for The ALIGN Program™ : https://www.lifeintheceesuite.cominstagram: @Cindycjo Resources Show sponsor: www.Julo.Shop Guest Request Form: Wright on the Money Guest Request Form Host - Janneh K. Wright: https://jannehkwright.cominstagram: @jannehkwrightlinkedin: https://www.linkedin.com/in/janneh-k-wright-mba-5b63278/Co-host & Producer- DeShawn White: www.DeShawnWhite.cominstagram: @deshawn.andrea.whitelinkedin: https://www.linkedin.com/in/deshawn-white-64348447/

Are you the type of leader who only takes a look at their financials when it's tax season? If so, you are missing out on crucial insights that could drive your organization's success. An organization’s financials act as a compass, guiding you through trends, and helping you align with your organization's vision. Step into the world of Rodlens Dauphin, the Education Services Director for the 10,000 Small Businesses program at LaGuardia Community College in New York, as he teaches you how to decipher the financial data that informs your business health. Don't let financial jargon hold you back – tune in to gain the expertise you need to make informed decisions and lead your business to greater heights. Connect w/ Rodlens Dauphin on Linkedin: https://www.linkedin.com/in/roddauphinmba/Subscribe to An Nou Chante': https://www.youtube.com/channel/UCkh9FW54AaKX63QO0835xsw Resources Show sponsor: www.Julo.Shop Guest Request Form: Wright on the Money Guest Request Form Host - Janneh K. Wright: https://jannehkwright.cominstagram: @jannehkwrightlinkedin: https://www.linkedin.com/in/janneh-k-wright-mba-5b63278/Co-host & Producer- DeShawn White: www.DeShawnWhite.cominstagram: @deshawn.andrea.whitelinkedin: https://www.linkedin.com/in/deshawn-white-64348447/

“Dynamic Leadership” is a hot topic in the business world but what does the term really mean? Are leaders born or are they built? Step into the world of Glenn E. Martin, CEO of Gem Trainers and Gem Real Estate, as he breaks down the key principles that define effective leadership. From building robust systems, to assembling your dream team and prioritizing self-care. Join us as we uncover the essential elements that set dynamic leaders apart from the rest.  Connect w/ Glenn E. Martin via LinkedIn: https://www.linkedin.com/in/glennemartin/ GEM Trainers: https://www.gemtrainers.com/ GEM Real Estate: https://www.linkedin.com/company/gem-real-estate-llc/ Instagram: @glennemartin @gemtrainers    Resources Show sponsor: www.Julo.Shop Guest Request Form: Wright on the Money Guest Request Form Host - Janneh K. Wright: https://jannehkwright.cominstagram: @jannehkwrightlinkedin: https://www.linkedin.com/in/janneh-k-wright-mba-5b63278/Co-host & Producer- DeShawn White: www.DeShawnWhite.cominstagram: @deshawn.andrea.whitelinkedin: https://www.linkedin.com/in/deshawn-white-64348447/

Think Public Relations is only for celebrities and politicians? Think again! That belief might be limiting your organization's impact. Step into the world of Public Relations with Jasmine Gurley, Director of Brand, Marketing, and Communications for Morehouse College, as she shares her tips and strategies for engaging PR experts and leveraging PR strategies to raise awareness and drive growth for your business. Connect w/ Jasmine Gurley via LinkedIn:https://www.linkedin.com/in/jasminegurley/ Sankofa Public Relations: https://www.jasminegurley.com/sankofapr Instagram: @SankofaPR   Resources Show sponsor: www.Julo.Shop Guest Request Form: Wright on the Money Guest Request Form Host - Janneh K. Wright: https://jannehkwright.cominstagram: @jannehkwrightlinkedin: https://www.linkedin.com/in/janneh-k-wright-mba-5b63278/Co-host & Producer- DeShawn White: www.DeShawnWhite.cominstagram: @deshawn.andrea.whitelinkedin: https://www.linkedin.com/in/deshawn-white-64348447/

Are you the type of leader who takes pride in handling every aspect of your organization? From HR to financials and marketing, does the buck stop with you? While it may seem commendable, holding onto control might be hindering your business growth. Step into the world of Janneh K. Wright and special guest Raj Takkar as they discuss how they beat “Founders Syndrome” and strategically moved from business stagnation and burnout to organizational success.   Connect w/ Raj via LinkedIn: https://www.linkedin.com/in/raj-thakkar-135b172/ Charter School Business Management  https://www.facebook.com/CharterSchoolBusinessManagement https://www.linkedin.com/company/charter-school-business-management-inc-/?trk=top_nav_home FOREsight Financial Servies for Good https://www.facebook.com/people/FOREsight-Financial-Services-for-Good/100054207593711/ https://www.linkedin.com/company/foresight-financial-services-for-good/about/   Resources Show sponsor: www.Julo.Shop Guest Request Form: Wright on the Money Guest Request Form Host - Janneh K. Wright: https://jannehkwright.cominstagram: @jannehkwrightlinkedin: https://www.linkedin.com/in/janneh-k-wright-mba-5b63278/Co-host & Producer- DeShawn White: www.DeShawnWhite.cominstagram: @deshawn.andrea.whitelinkedin: https://www.linkedin.com/in/deshawn-white-64348447/

As a CEO you may be thinking, "Mentorship? Who has time for that? I'm running a business!" Well, if you want to learn how to turn employees into generous mouthpieces that drive your business growth, you may want to take another look at mentorship. Step into the world of special guest Keith Singletary, owner of two Chick-fil-A franchises, as he shares his remarkable journey and unveils the untapped potential of mentorship in driving dynamic leadership and entrepreneurial success. Connect w/ Keith Singletary: Linkedin: https://www.linkedin.com/in/keith-singletary-32821936/www.cfarestaurant.com/steeplechase Resources Show sponsor: www.Julo.Shop Guest Request Form: Wright on the Money Guest Request Form Host - Janneh K. Wright: https://jannehkwright.cominstagram: @jannehkwrightlinkedin: https://www.linkedin.com/in/janneh-k-wright-mba-5b63278/Co-host & Producer- DeShawn White: www.DeShawnWhite.cominstagram: @deshawn.andrea.whitelinkedin: https://www.linkedin.com/in/deshawn-white-64348447/