Get ready to be inspired and empowered in this captivating podcast episode! Join hostess SaCola Lehr as she welcomes the incredible author Christina Rivera to delve into the fascinating world of conflict resolution and effective communication. In this episode, SaCola and Christina explore the various ways conflicts can arise in our lives, whether it's in personal relationships, professional environments, or even in the digital realm. Drawing from her own experiences with roommates, Christina shares invaluable life lessons that she learned along the way. But it doesn't stop there! The conversation takes a powerful turn as they discuss the importance of seeking professional help when facing personal challenges. Discover the telltale signs that indicate it may be time to reach out for outside assistance and how it can positively impact your life. One of the key takeaways from this episode is the significance of approaching conflicts with an open mind. By doing so, you can foster understanding, empathy, and ultimately find resolutions that benefit everyone involved. Setting clear boundaries is another crucial aspect discussed, empowering you to take control of your own emotions and actions. But wait, there's more! Christina also shares invaluable insights on setting boundaries and not undervaluing oneself in the business world. Discover how to assert your worth and thrive in your professional endeavors. Get ready to transform your approach to conflict resolution and communication. Tune in to this motivational podcast episode and unlock the secrets to navigating conflicts with grace, confidence, and success. Quotes: Christina Rivera, 00:09:49, "Communication is so important. I've gotten a lot better at it and I think podcasting has even helped." Christina Rivera, 00:12:30, "She became so wrapped up in the horrible events and she felt like I was her savior and was like, I can't save you, dude." Get a copy of Christina's book: My Crazy Roommates Connect with SaCola: https://workitliveitownit.com/ Follow SaCola on Facebook: https://www.facebook.com/workitliveitownit Follow SaCola on Instagram: https://www.instagram.com/workitliveitownit/ Subscribe to Work it, Live it, Own it! On YouTube: https://bit.ly/2lxB1TS Read more about SaCola’s real estate story: https://bit.ly/40T3dnt Check out the Homebuyers Guide: https://bit.ly/3VoOGi5 Check out the Sell Your Home Guide: https://bit.ly/3NuHP58 --- Send in a voice message: https://podcasters.spotify.com/pod/show/workitliveitownit/message

 I'm thrilled to share some insights from my recent podcast episode where I had the pleasure of hosting Matthew Young, a seasoned insurance expert with over 21 years of experience. Matthew's wisdom and dedication to his clients are truly inspiring, and I believe his insights will be beneficial to you. No Hidden Fees: Matthew's brokerage stands out by not charging application fees for homeowner's insurance. This is a refreshing approach in an industry where some companies sneak in extra charges after the sale. Personalized Service: Matthew emphasizes the importance of having a local advocate who is available even outside regular business hours. He believes in providing ongoing support to his clients, rather than just focusing on sales. The Importance of a Trusted Advisor: Matthew shared a scenario where a client's failure to report a claim led to potential rate increases. This highlights the need for a trusted advisor to guide you through such situations. Additional Coverage Options: Matthew advises considering separate contracts for insuring valuables like jewelry. He also stresses the importance of adding coverage for water sewer backup, which many plans do not cover unless added separately. Factors Affecting Premiums: Your credit score, claims history, and even the current season can affect your homeowner's insurance premiums. Matthew advises against comparing rates with neighbors as there can be significant variations. Shopping Around: I shared my personal experience of saving $1000 by shopping around for homeowner's insurance. Matthew added that factors like the age and condition of your home can also affect insurance rates. The Claim Process: Matthew emphasizes the importance of having an insurance adjuster as a point of contact when filing a claim. He believes in the power of advocacy and has personally expedited claims processes for his clients. I hope these insights spark your curiosity and encourage you to listen to the full podcast episode. Matthew's expertise is invaluable, and I believe his advice can help you navigate the often confusing world of insurance. The rise of application fees in insurance companies [00:02:23] Difference between home warranty and homeowner's insurance [00:04:43] The impact of filing a claim on homeowner's insurance [00:09:24] The shock of undisclosed claims [00:11:56] Additional coverage options for homeowners insurance [00:13:13] Factors affecting home insurance premium [00:18:21] The importance of shopping around for homeowner's insurance [00:23:31] Factors that affect homeowners insurance rates [00:24:46] Misconceptions about insurance rates and discounts [00:30:37] The adjuster as the point of contact [00:35:19] Importance of having an advocate [00:36:32] Contacting the adjuster for updates [00:37:36] Connect with SaCola: https://workitliveitownit.com/ Follow SaCola on Facebook: https://www.facebook.com/workitliveitownit Follow SaCola on Instagram: https://www.instagram.com/workitliveitownit/ Subscribe to Work it, Live it, Own it! On YouTube: https://bit.ly/2lxB1TS Read more about SaCola’s real estate story: https://bit.ly/40T3dnt Check out the Homebuyers Guide: https://bit.ly/3VoOGi5 Check out the Sell Your Home Guide: https://bit.ly/3NuHP58 --- Send in a voice message: https://podcasters.spotify.com/pod/show/workitliveitownit/message

Welcome to this inspiring podcast episode where SaCola Lehr invites Varney Jallah, the visionary behind Total Structured Solutions, to shed light on the incredible power of building business credit. Get ready to be motivated and take action! Varney passionately explains that business credit is a whole different ball game from personal credit. By structuring your business properly, you can establish a solid foundation for your creditworthiness. So, let's dive into the steps you need to take to make this happen! First things first, Varney emphasizes the importance of obtaining an Employer Identification Number (EIN) and registering your business with the Secretary of State. These simple yet crucial steps lay the groundwork for building your business credit empire. But wait, there's more! Varney shares a golden nugget of wisdom: avoid using a PO Box or your home address for your business. Instead, he suggests getting a virtual address. This small change can make a world of difference in how your business is perceived by lenders and potential partners. Now, let's talk about the incredible benefits of building strong business credit. Picture this: access to better financing options, increased credibility, and the ability to separate your personal and business finances. It's like unlocking a whole new level of success! And guess what? Varney has your back on this journey. He has designed an online course specifically tailored to help realtors establish and build their business credit. This course is a game-changer, providing you with the knowledge and tools you need to take control of your financial future. So, my dear listeners, it's time to take action! Don't let this opportunity slip through your fingers. Follow Varney's advice, implement the steps, and watch your business credit soar to new heights. Get ready to unlock a world of possibilities and pave the way for your entrepreneurial dreams to become a reality. Remember, building business credit is within your reach. It's time to seize the moment and create a solid foundation for your success. Let's do this together! Mentions with timestamps: Topic: Applying for an EIN and registering a business entity IRS.gov: 00:06:06 Secretary of State: 00:06:06 Topic: Virtual office provider Regus: 00:10:26 Topic: Secretary of State website and virtual address service Secretary of State website: 00:11:12 Virtual address service: 00:11:12 Topic: Financial institutions for business banking American Express: 00:14:34 Navy Federal: 00:14:34 Chase: 00:14:34 Bank of America: 00:14:34 PNC: 00:14:34 Topic: Capital One Business Spark Card and Discover Capital One Business Spark Card: 00:15:34 Discover: 00:15:42 Topic: Local banks or credit unions Local banks or credit unions: 00:16:09 Topic: Arnie's social media platforms Arnie's social media platforms: 00:19:02 Topic: Online course for realtors, virtual addresses, and financial advisor Online course for realtors: 00:22:58 Virtual addresses: 00:26:22 Financial advisor: 00:27:22 Links and Resources: Connect with SaCola: https://workitliveitownit.com/ Follow SaCola on Facebook: https://www.facebook.com/workitliveitownit Follow SaCola on Instagram: https://www.instagram.com/workitliveitownit/ Subscribe to Work it, Live it, Own it! On YouTube: https://bit.ly/2lxB1TS Read more about SaCola’s real estate story: https://bit.ly/40T3dnt Check out the Homebuyers Guide: https://bit.ly/3VoOGi5 Check out the Sell Your Home Guide: https://bit.ly/3NuHP58 --- Send in a voice message: https://podcasters.spotify.com/pod/show/workitliveitownit/message

Hey it's your girl SaCola Lehr, your friendly neighborhood real estate agent and host of the "Work It, Live It" podcast. I've got some exciting news to share with you today! Our latest episode is packed with valuable insights and advice for all you aspiring and current real estate brokers out there. Here's a sneak peek of what you can expect: The Art of Asking Questions: 00:02:39 I share my personal journey of joining a real estate firm without asking the right questions and how it wasn't the right fit. Learn from my experience and discover the importance of asking insightful questions when considering joining a real estate firm. The Power of Teamwork: 00:04:07 I delve into the significance of teamwork in the real estate industry. You'll learn how a strong team can contribute to your success and why it's crucial to find a firm that values collaboration. Leadership Matters: 00:06:46 I discuss the role of leadership within a firm. Get inspired by success stories and understand why it's essential to ask about the firm's leaders and their leadership styles. Support Systems: 00:08:08 I emphasize the need for robust support systems within a firm. Discover how success is measured and what tools and support are provided by the firm to help you thrive. Remember, you're not just an employee, but a business owner. So, approach the process with a clear understanding of your career goals and make an informed decision. I can't wait for you to tune in and uncover these secrets to real estate success. Connect with SaCola: https://workitliveitownit.com/ Follow SaCola on Facebook: https://www.facebook.com/workitliveitownit Follow SaCola on Instagram: https://www.instagram.com/workitliveitownit/ Subscribe to Work it, Live it, Own it! On YouTube: https://bit.ly/2lxB1TS Read more about SaCola’s real estate story: https://bit.ly/40T3dnt Check out the Homebuyers Guide: https://bit.ly/3VoOGi5 Check out the Sell Your Home Guide: https://bit.ly/3NuHP58 --- Send in a voice message: https://podcasters.spotify.com/pod/show/workitliveitownit/message

Get ready for an incredible podcast episode that will leave you inspired and motivated to take on the world of real estate! Join SaCola Lehr as she introduces the amazing Connie Ward, a true expert in the field with nearly 25 years of experience under her belt. Prepare to be blown away as SaCola expresses her deep admiration for Connie's unwavering commitment to the industry and her vast knowledge that is sure to captivate your attention. Connie takes us on a journey through her remarkable career, starting from her childhood fascination with homes to her early struggles as a new realtor. Listen closely as Connie reveals the manual nature of the industry back then and the misconceptions she had about getting paid. It's a story of perseverance and determination as she shares how she took charge of her own learning, pushing through the challenges to ultimately find incredible success in selling new homes. But that's not all - Connie also opens up about her recent return to real estate after a hiatus, highlighting the importance of authenticity and truly knowing your profession. Her words will resonate with you, inspiring you to embrace your true self and excel in whatever path you choose. As this captivating episode draws to a close, Connie graciously shares her experiences as a mentor, passing on her wisdom to the next generation of real estate professionals. And of course, SaCola wraps things up by expressing her heartfelt gratitude to Connie for sharing her invaluable insights. Don't miss out on this extraordinary podcast episode that will leave you feeling empowered and ready to conquer the world of real estate. Tune in now and let the magic unfold! SaCola and Connie's Conversation Highlights - Connie's early fascination with homes and homeownership, influenced by her grandmother - Challenges and misconceptions Connie faced when starting in real estate, including lack of training and understanding of the business - Connie's proactive approach to learning and becoming an expert in real estate transactions - Transition to working in commercial real estate and selling new homes - Financial challenges during the market crash in 2007-2009 - Connie's decision to leave the industry in 2013 and return in 2020 due to the COVID-19 pandemic - Connie's journey of stumbling into new opportunities and embracing the challenge of working on a commission basis - Importance of authenticity, knowing your mission and vision, and establishing fundamental business processes in real estate. Quotes 'Connie Ward', '00:33:03', "I think it's all a blessing. I'm grateful because to be able to wake up every morning, even as hard as real estate is, don't get me wrong, it's hard and it's a lot of work, right? And there's a lot of blood, sweat, and tears. But to be able to be autonomous and have complete control of your whole existence is pretty amazing, right? And then you actually love it at the same time is pretty special." Website: https://bit.ly/3Nsf74w Facebook: https://bit.ly/3exVnNP Instagram: https://bit.ly/3TOHuL9 YouTube: https://bit.ly/2lxB1TS My real estate story: https://bit.ly/40T3dnt Homebuyers Guide: https://bit.ly/3VoOGi5 Sell Your Home Guide: https://bit.ly/3NuHP58 Want to be a Guest? : https://bit.ly/44yWxy7 --- Send in a voice message: https://podcasters.spotify.com/pod/show/workitliveitownit/message

Get ready to level up your relationships and take control of your life in this captivating podcast episode! SaCola dives deep into the art of training people to treat you with respect and understanding. With a focus on self-awareness and effective communication, she reveals seven powerful strategies that have transformed her own life. From self-reflection to assertive communication, setting expectations to leading by example, She leaves no stone unturned. She also shares the importance of seeking support, letting go of toxic relationships, and practicing patience and consistency. Don't miss out on this empowering episode that will inspire you to establish boundaries, improve your relationships, and live a truly fulfilling life. Tune in now! SaCola's Conversation Touch Points Importance of training people to treat you in everyday life Self-awareness and understanding personal boundaries and preferences Reflecting on triggers and hooks to avoid getting caught Practicing assertive communication for effective expression of thoughts, feelings, and boundaries Setting expectations and communicating needs and desires upfront Leading by example in personal and professional relationships Cultivating a positive environment and letting go of toxic relationships Patience and consistency in setting boundaries and expectations Embracing feedback and being open to receiving it from others Taking control of one's relationships and living life to the fullest Website: https://bit.ly/3Nsf74w Facebook: https://bit.ly/3exVnNP Instagram: https://bit.ly/3TOHuL9 YouTube: https://bit.ly/2lxB1TS My real estate story: https://bit.ly/40T3dnt Homebuyers Guide: https://bit.ly/3VoOGi5 Sell Your Home Guide: https://bit.ly/3NuHP58 Want to be a Guest? : https://bit.ly/44yWxy7 --- Send in a voice message: https://podcasters.spotify.com/pod/show/workitliveitownit/message

In this podcast episode, SaCola Lehr reflects on her conversation with Jaunai Walker and discusses the importance of surrounding yourself with people who celebrate and support you. SaCola shares her personal experiences of feeling undervalued in her career and encourages listeners to build their own table if they feel excluded. She emphasizes the importance of finding people who align with your values and seeking therapy or coaching for mental health. She shares her journey to success and emphasizes the power of authenticity and positive thinking. She encourages listeners to celebrate themselves and seek out spaces where they are celebrated rather than tolerated. SaCola's Conversation Touch Points - Importance of going where you are celebrated, not tolerated - SaCola's personal experiences of feeling undervalued and unappreciated in her career - Women staying in miserable jobs due to various factors - Building your own table if there is no seat for you at the current one - Finding people who support and celebrate you - Interviewing potential employers or partners to ensure a good fit - Importance of self-care and seeking therapy or coaching - Embracing flaws and turning them into assets - Being authentic and not trying to be someone you're not - Proximity principle and surrounding yourself with the right people - Importance of remaining true to yourself and being authentic - Choosing to celebrate yourself and others instead of tolerating negativity - Shifting focus to positivity and authenticity - Choosing to think positively and look for the good in every situation - Celebrating the little things in life - Creating your own table where you are celebrated Mentions Ken Coleman's Proximity Principle: 00:14:13 Website: ⁠https://bit.ly/3Nsf74w⁠ Facebook: ⁠https://bit.ly/3exVnNP⁠ Instagram: ⁠https://bit.ly/3TOHuL9⁠ YouTube: ⁠https://bit.ly/2lxB1TS⁠ My real estate story: ⁠https://bit.ly/40T3dnt⁠ Homebuyers Guide: ⁠https://bit.ly/3VoOGi5⁠ Sell Your Home Guide: ⁠https://bit.ly/3NuHP58⁠ Want to be a Guest? : ⁠https://bit.ly/44yWxy7 --- Send in a voice message: https://podcasters.spotify.com/pod/show/workitliveitownit/message

In this captivating podcast episode, SaCola Lehr and Jaunai Walker dive deep into the world of sales and entrepreneurship, igniting a passion for selling with integrity within each listener. With their wealth of experience in sales, they generously share invaluable tips on how to authentically and effectively sell. Together, they fearlessly tackle the challenges that come with sales, emphasizing the transformative power of mindset and the undeniable impact of emotional connection. They reveal the secret to captivating your audience through the art of storytelling and the importance of crafting a personalized sales process that truly resonates with your clients. But that's not all - SaCola and Jaunai stress the significance of follow-up, reminding us that success lies in the details. They inspire us to become active listeners, truly understanding our clients' needs and desires. And they encourage us to seek feedback, constantly striving to improve and grow. In a particularly powerful moment, Jaunai shares her personal experiences as a dark-skinned female in a predominantly white industry, reminding us all to stay true to ourselves and embrace our uniqueness. Her words resonate deeply, reminding us that diversity and authenticity are the keys to success. Tune in to this extraordinary podcast episode and let SaCola Lehr and Jaunai Walker guide you on a transformative journey towards sales success, integrity, and personal growth. SaCola and Jaunai's Conversation Topics - Challenges of sales and selling with integrity - Importance of mindset and emotional connection in sales - Developing a personalized sales process - Framework for guiding sales conversations - Significance of follow-up and building relationships with customers - Active listening and seeking feedback from customers - Importance of virtual conversations and setting boundaries with clients - Overcoming challenges in the sales industry and staying true to oneself Quotes: Jaunai Walker, 00:07:59, "Selling is nothing more than helping other people solve problems." Jaunai Walker, 00:38:20, "I've gotten to the other side of it in different areas of my life...because I believe that whatever happens to you, you have the ability to learn through it." Website: https://bit.ly/3Nsf74w Facebook: https://bit.ly/3exVnNP Instagram: https://bit.ly/3TOHuL9 YouTube: https://bit.ly/2lxB1TS My real estate story: https://bit.ly/40T3dnt Homebuyers Guide: https://bit.ly/3VoOGi5 Sell Your Home Guide: https://bit.ly/3NuHP58 Want to be a Guest? : https://bit.ly/44yWxy7 --- Send in a voice message: https://podcasters.spotify.com/pod/show/workitliveitownit/message

In this incredible podcast episode, SaCola, dives deep into the world of customer service and leaves us feeling inspired and motivated. She passionately shares personal experiences that truly drive home the importance of exceptional customer service. Get ready to be blown away by the incredible impact it can have on businesses and customers alike! SaCola reminds us that going the extra mile for our customers is not just a nice gesture, but a game-changer for our success. She encourages us to view mistakes as opportunities for growth and to never shy away from apologizing when necessary. Building trust and loyalty with our customers is key, and SaCola shows us how to do it with grace and authenticity. But it doesn't stop there! SaCola reminds us of the power of empathy and connection in customer service. She shares a heartwarming story about a receptionist named Mary, who went above and beyond to show empathy and support to a customer named Emily. It's stories like these that remind us of the incredible impact we can have on someone's day, and even their life. So get ready to be inspired and motivated to take your customer service skills to the next level. This episode is a reminder that exceptional customer service is not just a job requirement, but a way to make a positive difference in the world. Let's go out there and create unforgettable experiences for our customers, and watch our businesses thrive! [00:00:01] Introduction to the importance of customer service and the impact it can have on businesses and individuals. [00:03:00] The significance of going the extra mile in customer service and how it can create a loyal client base. [00:07:33] Turning mistakes into opportunities and taking ownership of them, with a personal example of a coffee shop experience. [00:14:28] The importance of word of mouth  [00:16:55] The art of customer service  [00:18:16] Elevating your business with exceptional customer service  Mentions "Start with Why book by Simon Sinek": "00:19:37" Bullet Points Importance of customer service in business Going the extra mile for customers Turning mistakes into opportunities Importance of empathy and connection in customer service Impact of exceptional customer service on customers and businesses Ripple effect of good customer service Treating people as more than just transactions Word of mouth as the fastest and most effective way to spread information The art of customer service: starting with a smile and active listening Building loyalty and deep connections with clients through exceptional customer service Links and Resources: Connect with SaCola: https://workitliveitownit.com/ Follow SaCola on Facebook: https://www.facebook.com/workitliveitownit Follow SaCola on Instagram: https://www.instagram.com/workitliveitownit/ Subscribe to Work it, Live it, Own it! On YouTube: https://bit.ly/2lxB1TS Read more about SaCola’s real estate story: https://bit.ly/40T3dnt Check out the Homebuyers Guide: https://bit.ly/3VoOGi5 Check out the Sell Your Home Guide: https://bit.ly/3NuHP58 --- Send in a voice message: https://podcasters.spotify.com/pod/show/workitliveitownit/message

Get ready to be inspired in this captivating episode of "Work It, Live It, Own It" as SaCola delves into the emotional journey of selling a home. Brace yourself for six game-changing tips that will revolutionize your selling experience. Discover the power of confirming your readiness to sell and unlock the secret to staying motivated with a personalized list of reasons. SaCola reveals the ultimate staging hack - start early by removing personal items to ignite buyers' imaginations and make your space irresistible. Prepare to take charge of your future by setting a realistic sales price and learn the art of gracefully stepping away during showings. Brace yourself for negotiations like a pro by not taking them personally. And as the episode draws to a close, SaCola leaves us with a powerful reminder to maintain excitement and hope throughout the entire process. Don't miss out on this transformative episode that will empower you to conquer the emotional rollercoaster of selling your home. Tune in now as SaCola discusses: Selling a home and the emotions that come with it Importance of confirming readiness to sell Creating a list of reasons to motivate and reassure oneself Starting the staging process early Detaching oneself from the house Concentrating on the future and getting excited about house hunting Setting a realistic sales price Leaving the home during showings and open houses Not taking potential buyers' comments personally during negotiations Focusing on the future to maintain excitement and hope Quotes 00:06:36, "Selling a home is an emotional experience but by remembering one chapter ending is the beginning of another and you can remain excited and hopeful about what lies ahead." Timestamps Step One: Confirm that you're ready [00:00:02] Step Two: Start staging early [00:01:26] Step Three: Concentrate on the future [00:02:47] Website: https://bit.ly/3Nsf74w Facebook: https://bit.ly/3exVnNP Instagram: https://bit.ly/3TOHuL9 YouTube: https://bit.ly/2lxB1TS My real estate story: https://bit.ly/40T3dnt Homebuyers Guide: https://bit.ly/3VoOGi5 Sell Your Home Guide: https://bit.ly/3NuHP58 Want to be a Guest? : https://bit.ly/44yWxy7 --- Send in a voice message: https://podcasters.spotify.com/pod/show/workitliveitownit/message