In this episode, you'll hear about the importance of customer service, and why everyone should consider working in customer service at some point in their career. Discover some of the insights and lessons that you'll learn working in a customer service job, and why customer skills are integral to any career.
Oct 20, 2021
22 min
In this episode you'll learn about incumbent worker training and the resources that are available to help businesses upskill their workers. You'll hear about an employer who took advantage of incumbent worker training, and how to learn more and access this program at no-cost!
Oct 6, 2021
19 min
IIn this episode you'll discover the importance of apprenticeships for businesses looking to build a talent pipeline, as well as for job seekers who want to build a career. You'll also learn about pre-apprenticeships and youth apprenticeships and the range of employers that are utilizing the apprenticeship model.
Sep 7, 2021
21 min
In this episode, you'll hear a success story from Becky Brown, Membership Director at Effingham County Chamber of Commerce, as she discusses her career journey and how she utilized workforce services to get to where she is today. Becky shares words of advice for anyone looking to start a new career or continue their education.
Jul 30, 2021
15 min
In this episode, you’ll hear from the manager of food and nutrition services at Sarah Bush Lincoln Fayette County Hospital, as she discusses how her organization hires and works with youth through the Youth Work Experience Program. You’ll hear about the benefits to the hospital when it comes to partnering with LWIA 23, and also hear about a success story from the program.
Jul 16, 2021
21 min
Laurie Jennings, WIOA Director for C.E.F.S. Economic Opportunity Corporation, joins the program to discuss the work that her organization does to help people achieve self-sufficiency. Discover how C.E.F.S helps people identify and overcome barriers to employment, the tuition assistance available to training and education, and how C.E.F.S. partners with outside agencies to provide a network of support.
Jun 30, 2021
23 min
In this first episode of Workforce Innovation News, you’ll hear an overview of how LWIA 23 helps businesses thrive and helps job seekers find opportunities in the workforce. Discover the innovation that’s been happening during the pandemic, the importance of partnerships, and how to access services including support with resume writing and completing job applications.
Jun 18, 2021
14 min