We're back, and Rob's role within the business has changed! Rob takes you through whats been happening over the last two months, his new role and the key focus points to drive any business forward. Follow Rob on Twitter/Instagram: @RobTwellsUK. Music: www.bensound.com

I’ve been thinking about how much our sales process has evolved recently to get to where we are now. So I’m basically just giving away all my secrets! Follow Rob on Twitter/Instagram: @RobTwellsUK. Music: www.bensound.com

John Newbigin OBE shared his thoughts on the power of regional creativity and the creative economy.  John has worked at Channel 4 Television as Head of Corporate Relations, Special Advisor at the Department for Culture, Media and Sport and Policy Advisor to the leader of the opposition. He also has extensive Board experience, which includes being Founder and Chairman of Creative England Ltd, and a trustee of Battersea Arts Centre and Whitechapel Gallery. In 2015, John was awarded an OBE for 'services to creative industries and the arts' and is an Honorary Professor at Hong Kong University. Follow Rob on Twitter/Instagram: @RobTwellsUK. Music: www.bensound.com

Is there a problem with the agency pitching model? Rob takes you though his problems with it and some potential fixes! Follow Rob on Twitter/Instagram: @RobTwellsUK. Music: www.bensound.com

Rob takes you through the most recent 'process' updates at Frogspark, which mainly revolve around expectation setting. Setting the right expectations from the outset sounds simple, however it's actually difficult to achieve. But why is it so important? Follow Rob on Twitter/Instagram: @RobTwellsUK. Music: www.bensound.com

As you grow, it's important to take into account the added costs and how that affects your service/product pricing. You can't do that without data! Follow Rob on Twitter/Instagram: @RobTwellsUK. Music: www.bensound.com

This week Rob dives into "trust" - why trust is one of the most important factors in business. Trust within the team, and trust with your customers - find out how trust can change everything for you. Follow Rob on Twitter/Instagram: @RobTwellsUK. Music: www.bensound.com

This week Rob goes through a small event that eventually  led him to restructure his entire role within this business. This is all focused around how to spend your time in order to get the most value. Follow Rob on Twitter/Instagram: @RobTwellsUK. Music: www.bensound.com

Rob gave a PechaKucha talk at Mainframe in Derby on 23rd January 2019. PechaKucha 20x20 is a simple presentation format where you show 20 images, each for 20 seconds. The images advance automatically and you talk along to the images. Check out Rob's talk in today's podcast all about what it's like running a creative agency. Ps apologies for the bad audio!! Follow Rob on Twitter/Instagram: @RobTwellsUK. Music: www.bensound.com

Rob goes through the impact of a particular decision that needs to be made within the business. He then goes on to explain an effective 7 step decision making process which should make your life as a business owner a little bit easier! Follow Rob on Twitter/Instagram: @RobTwellsUK. Music: www.bensound.com