Claire Clarke, Director of Hospitality People Services at Moore Kingston Smith, joins Louise for an incredibly open conversation about what it's like to walk into a toxic workplace as an HR leader - and what it takes to walk back out again. Claire shares the red flags she spotted on day one but chose to overlook, why HR professionals are uniquely bad at recognising when the system is broken around them, and how she rebuilt her confidence after leaving with no job to go to. An honest and important listen for any people leader.