Consumers in Canada are now eligible for refunds for flights cancelled due to COVID-19 from two airlines and more are likely to be added soon. We break down the airline bailouts at Air Canada and Air Transat, and what consumers must do and by when to get their money back and how to apply for these refunds and other details. Our guest this episode is Tahira Dawood, PIAC's second articling student and former researcher at PIAC (and she is also a foreign-qualified lawyer and worked in the aviation industry!).

We discuss the CRTC's recent decision on mobile virtual network operators (MVNOs) as possible new wireless competition in Canada with Ben Klass, PhD Candidate and telecom policy wunderkind. Also covered are frustrations with regulation of mergers such as Rogers buying Shaw. This leads us to consider how much public interest should be in telecommunications and how to get more for consumers.

We further examine the Rogers-Shaw merger of telecommunications giants in Canada. In part 2, we have very special guest Konrad von Finckenstein, former Commissioner of Competition, former Chair of the CRTC, former advisor on mergers to the Industry Minister, former Federal Court justice and now PIAC Chair of the Board, to explain the potential conditions that could be placed on this deal, whether it can be blocked, and why Rogers and Shaw and such companies may need some leeway to merge (well!).

We examine the Rogers-Shaw merger of telecommunications giants in Canada. In part 1, we explain the approval process(es) that the deal will have pass to happen, why you probably won't know what is happening or why, and how you can make your views known.

We discuss Bill C-11, a proposed law to change our federal private sector privacy act that protects consumers private information when they deal with businesses.

The CanCon is coming! The CanCon is coming! Or not. Today we discuss Bill C-10, An Act to amend the Broadcasting Act and to make related and consequential amendments to other Acts, phew! Today's guest Monica Auer, Executive Director of Canada’s Forum for Research and Policy in Communications (FRPC) strives mightily to explain broadcasting regulation in Canada and how the federal government wants to change it.

3. We explore the world of "wholesale" regulation of Internet service and why it matters to consumers with Matt Stein, CNOC President and Chairman, and Distributel CEO.

CRTC Mystery Shopping Report and Internet Speed Reports critiqued. PIAC's COVID Alert app CRTC applications explained, again - because we weren't clear.

Welcome to "We fight for that" - the new podcast from the Public Interest Advocacy Centre (PIAC). This first episode includes an introduction to PIAC, asking and answering why you, as a Canadian consumer, keep asking "Am I Going Crazy?" when you have a problem with your purchases and subscriptions; and a detailed explanation of PIAC's COVID Alert app CRTC Application, that seeks to limit government access to any personal information from contact-tracing in Canada.

Consumer protection news, advocacy and information in Canada from the Public Interest Advocacy Centre (PIAC).