In this episode, we look into concept generation with Brooke Hawkins - Conversation Designer at MyPlanet and voice tech ethics researcher with the Open Voice Network. Brooke leverages her unique perspective as we explore how to transform research insights into early concepts, as well as how to stay mindful of your audience and the potential blind spots in your data throughout that process. Other topics involve inclusivity in the design process, and how the value of automation may be shifting in the aftermath of the COVID-19 pandemic.

Join Millani and Erika Hall as they return with part two on User Research! With decades at the helm of Mule Design Studio and two books under her name (“Conversational Design” and “Just Enough Research”), Erika provides us with her take on how to develop a sensible yet robust research practice that will keep your audience’s realities front and centre in your organization’s vision.

In this episode, Erika Hall - author of "Just Enough Research", "Conversational Design" and co-founder of Mule Design Studio – joins Millani to examine why it’s important to take a moment to look beyond the technology and focus on your audience and the value you’re providing them. Topics include leveraging minimalist design to empower constantly connected users, where humanist design principles belong in business, and the constant competition for users’ attention that can follow you into bed, at work, and yes, even into your shower.

Join Millani and Ilarna as they explore the lessons Ilarna learned from her early success as a voice app developer. Topics include monitoring your product's performance with KPIs, Ilarna's views on moving from voice app concept to public iterations, and tips and resources for novice practitioners. Plus, some discussion around the satisfying and seamless experiences offered by personalization in voice apps, and the privacy concerns among users that might follow. Ilarna Nche holds many titles such as voice app developer, business owner, Alexa Champion and much more. Ilarna has succeeded so much within the voice app space in such a short period of time, it's hard to believe she's only been in it for 3 years.

Join Millani and Tim as they trace Tim's journey into voice tech work, discuss how voice interfaces can help reclaim our time and keep us engaged with the world around us, and explore the present and future of voice UI. Tim co-founded VoiceTechGlobal so that passionate voice practitioners could have a platform to convene, learn, and build together. He also directs Civic Lab, where cross-functional specialists create voice products for social good. Tim is a techie who's always been intrigued with sci-fi, and has been a designer for web and mobile until venturing into voice in the past few years. 

Welcome to Voice This! a podcast by Voice Tech Global aiming to educate novice practitioners and curious minds like myself on the world of conversational AI. For the first season, we'll be going through the product development lifecycle one episode at a time. Starting with research, ideating, testing and going all the way to launching the product. Watch out for new episodes monthly!