Help! My Company Had a Data Breach.  How Should My IT Company Repond? OUTLINE: -WHAT IS INCIDENT RESPONSE? -WHO IS INVOLVED & WHY DO WE CARE ABOUT THEM? -6 STEPS TO A SUCCESSFUL INCIDENT RESPONSE PLAN (via SANS*) 1.Preparation 2.Identification 3.Containment 4.Eradication 5.Recovery 6.Review Lessons Learned