In this episode of the Veterinary Business Institute Podcast, our Co-Host Angie speaks with Dr. Ragen McGowan about how AI, connected pet technology, and behavioral science are transforming the future of veterinary care. They explore how subtle changes in behavior, litter box habits, activity, weight, and emotional wellbeing can help detect health issues earlier and support more proactive care. Dr. McGowan also shares how tools like smart litter box monitoring can help pet owners and veterinarians turn everyday data into meaningful insights, strengthening early detection, clinical decision-making, and the human-animal bond. Schedule a free 1:1 Marketing Strategy Meeting with Lila, a veteran in veterinary marketing, and gain customized insights to boost your online visibility and strengthen pet owner trust: https://www.veterinarybusinessinstitute.com/msm/

Burnout in veterinary medicine doesn't always go away with a vacation, a new job, or even a career change. In this episode, Don Adeesha speaks with Dr. Amber Parks about why burnout keeps returning, how chronic stress shows up in vet teams, and why neurodivergence, perfectionism, masking, and customer-service pressures can make the cycle harder to break. They also discuss why self-care alone isn't enough and what deeper personal and practice-level changes are needed to build healthier, more sustainable veterinary careers.  Schedule a free 1:1 Marketing Strategy Meeting with Lila, a veteran in veterinary marketing, and gain customized insights to boost your online visibility and strengthen pet owner trust: https://www.veterinarybusinessinstitute.com/msm/

Running a veterinary practice can feel like living in constant crisis mode. In this expert-led webinar, seasoned veterinary leaders share practical strategies to help practice owners and managers regain control, strengthen operations, and lead with greater clarity and resilience. The discussion covers how to identify reactive patterns, delegate more effectively, empower teams, protect your energy as a leader, and build a more sustainable practice that supports your long-term vision. Schedule a free 1:1 Marketing Strategy Meeting with Lila, a veteran in veterinary marketing, and gain customized insights to boost your online visibility and strengthen pet owner trust: https://www.veterinarybusinessinstitute.com/msm/

What does it really take to sell a veterinary practice well? In this episode, host Don Adeesha speaks with Jordan Morelli, corporate lawyer and Toronto office lead at LINMAC LLP, about the legal, financial, and operational steps involved in selling a veterinary clinic in Canada. From assembling the right advisory team and planning for tax efficiency, to structuring the deal, supporting employees, and navigating restrictive covenants, Jordan shares a clear framework for owners preparing for one of the most important transactions of their career. A valuable listen for veterinarians who want to maximize value, reduce risk, and approach a future sale with confidence. Schedule a free 1:1 Marketing Strategy Meeting with Lila, a veteran in veterinary marketing, and gain customized insights to boost your online visibility and strengthen pet owner trust: https://www.veterinarybusinessinstitute.com/msm/

Elise M. Lacher joins Don Adeesha to explain why the old doctor-centered model of running a veterinary practice no longer works. In this episode, they explore shared leadership, team transparency, smarter hiring, better performance management, and how to build a practice that grows without burning out its owner. Schedule a free 1:1 Marketing Strategy Meeting with Lila, a veteran in veterinary marketing, and gain customized insights to boost your online visibility and strengthen pet owner trust: https://www.veterinarybusinessinstitute.com/msm/

Lucy Nash, a registered veterinary technician and self-described "burnout statistic," joins the show to break down why team utilization isn't just a scheduling metric — it's the hidden driver behind retention, revenue, and workplace culture. Drawing on industry data showing nearly $1 billion lost annually to support staff turnover, Lucy argues that the real ROI comes from investing in people's strengths, catching disengagement early, and creating psychological safety. The conversation moves from hard numbers to deeply personal territory as both host and guest share stories about what good (and bad) clinic culture actually feels like from the client's side. Schedule a free 1:1 Marketing Strategy Meeting with Lila, a veteran in veterinary marketing, and gain customized insights to boost your online visibility and strengthen pet owner trust: www.veterinarybusinessinstitute.com/msm/

In this episode, Adeesha sits down with Kara Kelley to unpack the people's side of veterinary leadership. They explore why burnout cannot be solved with surface-level perks, how better compensation and flexible time off drive retention, why personality assessments should not be misused in hiring, and what practice owners should do when a high performer is damaging team culture. The conversation also covers how to protect morale during acquisitions and why clear, consistent communication is the foundation of every healthy practice. As a bonus, Kara has also shared a free resource with our veterinary community: her Alignment & Accountability Check-In Packet, a practical tool to support growth, feedback, and stronger team conversations. Schedule a free 1:1 Marketing Strategy Meeting with Lila, a veteran in veterinary marketing, and gain customized insights to boost your online visibility and strengthen pet owner trust: https://www.veterinarybusinessinstitute.com/msm/

Relief vets are no longer just filling gaps—they're shaping the future of veterinary staffing. In this episode, we discuss how to build strong, relationship-based relief networks, use relief to grow your caseload before hiring, and create better onboarding, feedback, and compensation strategies. Plus, why culture and belonging are the key to retaining top relief talent. Schedule a free 1:1 Marketing Strategy Meeting with Lila, a veteran in veterinary marketing, and gain customized insights to boost your online visibility and strengthen pet owner trust: https://www.veterinarybusinessinstitute.com/msm/

A deep dive into cybersecurity in the veterinary industry. Host Don Adeesha sits down with William Lindus to explore emerging threats, real-world risks, and why animal healthcare organizations can't afford to ignore digital security. Schedule a free 1:1 Marketing Strategy Meeting with Lila, a veteran in veterinary marketing, and gain customized insights to boost your online visibility and strengthen pet owner trust: https://www.veterinarybusinessinstitute.com/msm/

How can veterinary practices adopt new technology without creating more overwhelm? In this episode, Don Adeesha speaks with Dr. Mike Mossop of CoVet about practical technology strategies for sustainable veterinary practice growth. They discuss how to evaluate new tools, reduce burnout, improve client communication, and implement innovation in a way that actually supports the team. If you are a veterinary practice owner, manager, or clinician trying to balance growth with day-to-day efficiency, this episode offers practical insights on using technology to simplify workflows and build a more sustainable practice. Schedule a free 1:1 Marketing Strategy Meeting with Lila, a veteran in veterinary marketing, and gain customized insights to boost your online visibility and strengthen pet owner trust: https://www.veterinarybusinessinstitute.com/msm/