In this episode, Helen is joined by Michael Hilton, Director at Three Hands.
Michael discusses the value of lived experience and the important role it plays in shaping organisation's vulnerability strategies.

Find out more about Michael and the work Three Hands does here - https://www.threehandsinsight.co.uk/

Why not join my next vulnerability discussion - https://www.helenpettifer.com/vulnerability-discussions.html

You can also follow me for future episodes and more consumer vulnerability information:

Email - [email protected]
Twitter - https://twitter.com/hpettifertrain
LinkedIn - https://www.linkedin.com/in/helen-pettifer-unlocking-vulnerability/
Website - https://www.helenpettifer.com/vulnerable-customer-compliance.html