In this episode, Helen is joined by Michael Kennelly from the Death Notification Service.
Helen and Michael discuss the many challenges facing bereaved customers when informing businesses of the death of a loved one.

If you would like to find out more about the Death Notification Service, please email
[email protected]

If you are facing bereavement and would like support or to talk to someone, please contact Cruse Bereavement:

Website: https://www.cruse.org.uk/
Telephone: 0808 808 1677

You can also follow me for future episodes and more consumer vulnerability information:

Twitter - https://twitter.com/hpettifertrain
LinkedIn - https://www.linkedin.com/in/helen-pettifer-unlocking-vulnerability/
Website - https://www.helenpettifer.com/vulnerable-customer-compliance.html