In this episode, Helen looks at financial and emotional resilience and some of the circumstances that can significantly impact an individual's resilience levels.

Episode 8 - The 4 Personal Impacts of Covid 19

This podcast is about one simple but powerful idea: supporting vulnerable customers better — with empathy, confidence, and good practice.I’ll be joined by brilliant guests sharing real stories, practical ideas, and fresh perspectives on supporting people when it matters most.  Because vulnerability can affect any of us — at any time.  Join me for Unlocking Vulnerability.  Listen, learn, and be part of the conversation.