One of the great things about chiropractic is that you can often create phenomenal change in an instant. There can be a challenge where people feel or even say "is that it?" when they get up from the table! As humans, we often see the amount of time someone takes with us as a proxy for value. In this episode, Martin breaks down how to avoid these shituations as much as possible as well as how to deal with them when they do crop up! The London "Daily Visit Communication Intensive" on 18th May https://unitedchiropractic.glueup.com/event/the-daily-visit-communication-intensive-with-martin-harvey-99635/ To learn more and register for the APQ Seminar on the 24th and 25th May.https://www.25apqconference.com/en To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - [email protected] --- Send in a voice message: https://podcasters.spotify.com/pod/show/martin-harvey/message

It can be frustrating when people come in for pain and then stop as soon as the pain stops. So what can we do to help people see the true value of chiropractic care? And how do we do it without making them wrong? In this episode, Martin maps out a simple 3-step process you can use in your practice to help people see the value of prevention and performance. The London "Daily Visit Communication Intensive" on 18th May https://unitedchiropractic.glueup.com/event/the-daily-visit-communication-intensive-with-martin-harvey-99635/ To learn more and register for the APQ Seminar on the 24th and 25th May.https://www.25apqconference.com/en To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - [email protected] --- Send in a voice message: https://podcasters.spotify.com/pod/show/martin-harvey/message

We often talk about the value of playing the long game. That when you prioritise long-term over short-term goals it helps you avoid 'bright shiny objects' and do things more in line with your values. So what about infinite games? Simon Sinek has written about the value of playing an infinite game, so how does it apply to us in chiropractic? In this episode, Dr Ash Pritchard joins Martin to explain how he sees his involvement in chiropractic as an infinite game. The London "Daily Visit Communication Intensive" on 18th May https://unitedchiropractic.glueup.com/event/the-daily-visit-communication-intensive-with-martin-harvey-99635/ To learn more and register for the APQ Seminar on the 24th and 25th May.https://www.25apqconference.com/en To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - [email protected] --- Send in a voice message: https://podcasters.spotify.com/pod/show/martin-harvey/message

If your practice is like most, you probably take care of more women than men.And the truth is that there are important differences in women's anatomy and physiology that can change the way they will respond to your care. In this episode, Martin is joined by Dr Andrea Huddleston who is a chiropractor with two Masters degrees in women's health.She shares important ideas and strategies to help you be able to help women in your practice more and to help more women. To learn more about her seminars https://stellarwomenshealth.com/ The London "Daily Visit Communication Intensive" on 18th May https://unitedchiropractic.glueup.com/event/the-daily-visit-communication-intensive-with-martin-harvey-99635/ To learn more and register for the APQ Seminar on the 24th and 25th May.https://www.25apqconference.com/en To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - [email protected] --- Send in a voice message: https://podcasters.spotify.com/pod/show/martin-harvey/message

One of the paradoxes of communication is that often the less you say the more people understand you. This is particularly true in chiropractic where we are communicating about a view of health that is different to the predominant view. So what shoudl you do if you're prone to 'talking too much'? In the episode Martin shows you a practical way to talk less and communicate more! The London "Daily Visit Communication Intensive" on 18th May https://unitedchiropractic.glueup.com/event/the-daily-visit-communication-intensive-with-martin-harvey-99635/ To learn more and register for the APQ Seminar on the 24th and 25th May.https://www.25apqconference.com/en To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - [email protected] --- Send in a voice message: https://podcasters.spotify.com/pod/show/martin-harvey/message

Research is the currency of influence.It can give you and chiropractic credibility and authority. But let's face it, diving into the nitty-gritty of research can sometimesmake your clients' eyes glaze over. So, how do you break down complex research into nuggets of wisdom that resonate with your patients?  Tune into this episode for practical tips and strategies to communicate research effectively, making it engaging and relevant to your clients.Let's bridge the gap between science and the adjustment table, one visit at a time. To learn more and register for the APQ Seminar on the 24th and 25th May.https://www.25apqconference.com/en To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - [email protected] --- Send in a voice message: https://podcasters.spotify.com/pod/show/martin-harvey/message

Do you hate it when someone talks over you? It feels crappy, doesn't it? In this episode, we explore this common yet seldom discussed challenge.Martin guides us through understanding why this happens and how to subtly (or not so subtly) shift the dynamic.The focus is on pattern interrupts and the 'yes,...and' strategy — tools not just for chiropractors aiming to refine their interactions with clients, but for anyone looking to navigate conversations with more grace and effectiveness.This isn't about dominating discussions but about fostering a space where everyone is heard. The London "Daily Visit Communication Intensive" on 18th May https://unitedchiropractic.glueup.com/event/the-daily-visit-communication-intensive-with-martin-harvey-99635/ To learn more and register for the APQ Seminar on the 24th and 25th May.https://www.25apqconference.com/en To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - [email protected] --- Send in a voice message: https://podcasters.spotify.com/pod/show/martin-harvey/message

****This episode was originally supposed to be out 2 weeks ago but I messed up the upload! Here it is***** Dive into an enlightening episode with Dr. Martin Harvey, where he sits down with the remarkable Dr. Theo Koenen. Not just any chiropractor, Dr. Koenen blends his passion for helping people through chiropractic with a vibrant role in Portugal's political scene. Dr. Koenen unveils the essence of making your message resonate, even when your first language isn't the one you're speaking. It's about the clarity of what you're offering (and equally important, what you're not) and the personal touch of crafting your work life to align with your best self—yes, wrapping up your day at noon is on the table! Tune in for a session that's all about aligning your professional practice with your personal ethos. To learn more and register for the APQ Seminar on the 24th and 25th May.https://www.25apqconference.com/en To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - [email protected] --- Send in a voice message: https://podcasters.spotify.com/pod/show/martin-harvey/message

Objectively measuring the progress your clients make is a key to creating a high retention practice. But what if the measurements don't improve (or get worse) by the time of the re-exam? It's a shituation that can have the client deeply dissatisfied and you feeling uncertain about how to discuss it and what to recommend next. In today's episode Martin maps out a framework that takes into account the technical and communication aspects of this shituation to give you an approach that will leave you feeling much more certain with your care plans and re-exams. To learn more and register for the APQ Seminar on the 24th and 25th May.https://www.25apqconference.com/en To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - [email protected] --- Send in a voice message: https://podcasters.spotify.com/pod/show/martin-harvey/message

The bottom line is that the best way you can help people is to have them receive the benefits of care. Crafting your approach to communication is critical so that people both see that you care and see that they are likely to benefit. You have to have both the emotional and logical bases covered. In this episode, Martin breaks down an approach that will help you connect and communicate individual value so that more people experience the benefits of care in your practice. To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - [email protected] --- Send in a voice message: https://podcasters.spotify.com/pod/show/martin-harvey/message