Show notes
Karen Blackett is one of the most respected leaders in marketing and media. As the former UK President of WPP and former CEO of GroupM UK, she has led through industry change, crisis and growth at the highest level.In this marketing leadership masterclass, Karen shares the principles that have shaped her career: why great teams need diverse perspectives and healthy tension; why leaders must say what they really think; and how to make better decisions without mistaking consensus for alignment.She reflects on leading GroupM UK through COVID, how she approaches recruitment, and the small meeting habit that helps ensure the most important conversations actually happen. Karen also discusses the evolving client-agency relationship, what the future holds for the creative industry, and the challenge of rebranding Barbados.Timestamps00:00 - Start00:51 - Karen’s new leadership podcast02:03 - The surprising thing about leadership05:25 - Why we need to change our view of leadership05:58 - The standout leaders from Karen’s career11:20 - Karen’s leadership lessons from running WPP15:55 - The importance of diverse perspectives17:34 - The importance of saying what you really think20:28 - How to approach decision making22:53 - How to approach recruitment25:34 - Why you need healthy tension in a team28:46 - Should we banish the voice note?30:32 - Karen’s big covid turnaround story34:57 - Why Karen never does “AOB” at the end of meetings37:25 - The positive side of COVID for Jon40:06 - How to foster a strong client agency relationship44:59 - The future of the creative industry48:42 - Rebranding Barbados50:51 - What is the freedom of the city51:48 - The best advice Karen has ever received---Thank you to our sponsors System1 and HubSpotDownload System1's creator effectiveness report here:https://system1group.com/the-creator-effectiveness-playbookFind about more about HubSpot's AEO product here:https://www.hubspot.com/products/aeo