UC Today
UC Today
UC Today
News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.
How to Get the Most Out of Your Teams Rooms Deployments
Rob Westwood, Director of Product, Video Collaboration Division at New Era Technology, joins UC Today's Kieran Devlin.The conversation includes the following topics:The major challenges facing Teams Rooms customers todayThe holistic range of managed services and solutions New Era offers customersHow New Era prioritises the user experience
Sep 14, 2023
11 min
Microsoft Teams News SEPTEMBER Update (2023)
Watch on YouTube.UC Today host Rob Scott is joined by Microsoft Teams Expert and Co-Founder of Empowering.Cloud, Tom Arbuthnot. In this update, we talk through the most popular Teams news headlines.Microsoft Teams NewsMicrosoft Unbundles Teams in EU Teams Essentials and Phone Discount Bundle Pricing - US and UK Microsoft Teams Rooms on Windows 4.18 Teams Panels Update 3 - QR codes Cloud Video Interop - down to two providers, Pexip and Cisco Hotline phones for TeamsAlgo IP devices for overhead paging, alerts and door entries are supported with Teams SIP Gateway End of support for connecting to Skype for Business server in Microsoft Teams Rooms on Windows Jamie Stark – Teams Fireside Chat September 2023 - 14th September 2023 Microsoft UC User group London at Cisco London Office - 19th September 2023 UCX Europe - UC EXPO 4-5th OCThttps://ucxevents.io/Connect with Rob Scott and Tom Arbuthnot on socials here:Rob ScottLinkedInTwitterTom ArbuthnotLinkedInTwitterThanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.You can also join in the conversation on our Twitter and LinkedIn pages.
Sep 7, 2023
21 min
Perfect Partnerships: Choosing the Right Tech Allies
UC Today's David Dungay hosts James Loffler, President of Loffler.In this session, we discuss the following:Loffler's journey to delivering Intermedia's cloud-based platformWhy brand retention is important to MSPsWhy working with Channel-focused vendors is a MUST for partners
Sep 4, 2023
14 min
Overcoming Compliance Challenges in the Contact Centre
UC Today's Tom Wright hosts Theta Lake's Garth Landers.In this session, we discuss the following:The biggest compliance challenges organisations faceWhy even companies with compliance awareness have gapsHow Theta Lake can help
Sep 1, 2023
18 min
The Latest Big News on Verizon Dropping BlueJeans, Zoom Phone Reaches $0.5b, Back to the Office Woes
In this episode of The Latest Big News, host David Dungay welcomes some of the industry’s top analysts to talk about the latest news in the industry.The panellists discuss a variety of hot topics in the UCaaS space, including:Verizon dropping BlueJeansZoom Phone hits $0.5bnWhatsApp develops business featuresDid we get back to the office right?Our panel features the following UC experts:Zeus Kerravala, Principal Analyst, ZK ResearchCraig Durr, Senior Analyst, Futurum GroupEvan Kirstel, Social Media Strategist, BCStrategiesJon Arnold, Principal Analyst, J Arnold & AssociatesIrwin Lazar, Principle Analyst, Metrigy
Aug 30, 2023
27 min
BSB Points to Support and Customer Ownership as Key to UCaaS Success
UC Today's David Dungay hosts Peter Johnson, President, BSB Communications and partner of Intermedia.The conversation covers the following points:Why BSB looked beyond their current Mitel partnership to IntermediaWhat makes a successful UCaaS migrationWhy is customer ownership important to BSB and the customer base?Is there a danger too much of the channel is handing customer ownership over to vendors?
Aug 29, 2023
17 min
Inside Yeastar's Evolving Product and Channel Strategies
UC Today's Tom Wright hosts Arya Zhou, Regional Sales Director, Yeastar and Jason New, Senior Training Instructor at Yeastar.In this session, we discuss the following:Yeastar's channel strategyHow Yeastar differentiates from its competitorsUpcoming product innovations
Aug 17, 2023
10 min
The AI Revolution Balancing Productivity and Compliance in Finance
UC Today's David Dungay talks to Hari Asok, Senior Director of Product Management, Smarsh & Shaun Hurst, Principal Regulatory Advisor, Smarsh about the compliance environment in the financial sector with the proliferation of AI tools. 
Aug 14, 2023
25 min
Spectralink for Aquatherm Connecting Frontline Workers with DECT and Microsoft Teams
UC Today's Tom Wright hosts Udo Kerger from Spectralink.In this session, we discuss the following:How to integrate existing UC environments with TeamsHow a company should approach their device strategyHow Spectralink helped Aquatherm with its migration
Aug 8, 2023
11 min
The Latest Big News on Cisco Layoffs, Copilot Pricing & RingCentral's Expansion in India
In this episode of The Latest Big News, host David Dungay welcomes some of the industry’s top analysts to talk about the latest news in the industry.The panellists discuss a variety of hot topics in the UCaaS space, including:The latest round of layoffs at CiscoMicrosoft Inspire newsThe proposed Copilot pricing RingCentral's expansion plans in IndiaOur panel features the following UC experts:Evan Kirstel, Social Media Strategist, BCStrategiesZeus Kerravala, Principal Analyst, ZK ResearchBlair Pleasant, Principal Analyst, COMMfusion
Aug 3, 2023
20 min
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