When your team talks about "what the business wants", do they know who they mean? Do they have evidence for the wishes of this amorphous group? It's impossible to negotiate with an undefined entity, but we offer some not-too-surprising ideas for making progress and discovering the real needs of "the business".SHOW LINKS:- XP Explained: https://www.amazon.co.uk/Extreme-Programming-Explained-Embrace-Change/dp/0321278658- CITCON conference: https://citconf.com/ghent2019/ ***We'd love to hear any thoughts, ideas, or feedback you have about the show.Email us: see link on troubleshootingagile.comTweet us: twitter.com/TShootingAgileAlso, if you'd like to leave us a review on iTunes (or just like and subscribe), you'll find us here: https://itunes.apple.com/gb/podcast/troubleshooting-agile/id1327456890?mt=2