Triggers and TellsWe explain how to use observations of your own and others' behaviour to understand how to improve your conversations and get better agile results!SHOW LINKS:- Previous episode on learning from observations: https://soundcloud.com/troubleshootingagile/learning-through-case-studies-the-4-rs- Previous episode on "why" as a trigger: https://soundcloud.com/troubleshootingagile/why-is-a-trigger-not-a-question- CITCON conference: https://citconf.com/ghent2019/ ***We'd love to hear any thoughts, ideas, or feedback you have about the show.Email us: see link on troubleshootingagile.comTweet us: twitter.com/TShootingAgile