
This week, I welcome McLean Robbins, owner of Lily Pond Luxury, to first discuss the latest trending news in travel, including big issues with European travel, a toddler canceling a whole flight, and more. Later, Robbins shares her thoughts on why travel advisors should embrace AI. She offers her top do's and don'ts when it comes to working with AI tools as well as key advice for getting the most out of it. The discussion on AI begins after the 13-minute mark. Today's episode sponsor: Travel Insured International At Travel Insured International, we believe that power lies in partnership. And that means giving you the tools to streamline your workflow and help protect your reputation. Gain more control over your business (and its bottom line) with a custom Advisor Dashboard featuring a quote manager, commission and conversion tracking, and payment alerts. Plus, our Certified Specialist Program gives you the confidence to offer premium protection as a standard offering. Your clients aren’t alone. Now, neither are you. Visit TravelInsured.com. Where our people become your people. Have any feedback or questions? Want to sponsor the show? Contact us at [email protected] and follow us on social media @TravelPulse.See omnystudio.com/listener for privacy information.
Aug 11
27 min

This week, I welcome Jennifer Kellum, owner of Neverland & Main Travel, to first discuss the latest trending news in the world of travel, including United's pitch to Delta, new tourist taxes in Europe, and more. Later, Kellum shares what travel advisors need to know when working with a Destination Management Company(DMC). She provides tips and insights for advisors and shares stories of how various DMC brands have helped her look like a rock star to her clients. Kellum also lists her go-to DMCs for Mexico, the Caribbean, Europe and beyond. The discussion on working with a DMC begins after the 16-minute mark. Today's episode sponsor: National Geographic-Lindblad Expeditions In 1966, Lars-Eric Lindblad brought the first tourists to Antarctica, pioneering modern expedition travel. Today, National Geographic-Lindblad Expeditions builds on that legacy with immersive Antarctica expeditions shaped by decades of experience. Discover sculpted ice, vast penguin colonies and breaching whales as you explore by Zodiac, kayak and on foot alongside veteran guides. Book by August 18 to enjoy a 50% reduced deposit on select 2026 and 2027 Antarctica voyages. Learn more at expeditions.com/antarctica. Have any feedback or questions? Want to sponsor the show? Contact us at [email protected] and follow us on social media @TravelPulse.See omnystudio.com/listener for privacy information.
Jul 28
31 min

This week, I welcome Dr. Shenika Baisley-Woodley, owner of Divine Dream Destinations Travel and winner of the 2026 ASTA Travel Advisor of the Year award. Together we discuss the top trending news of the last week, including the new worldwide alert from the US State Department, billions of dollars impacting the aviation industry, and more. Later, Dr. Shenika and I dive into the evolving role of the travel advisor and the opportunities that lie ahead. Hear her thoughts on how the job has changed, how advisors should start charging fees if they're not already, and several more tips for travel advisors. The discussion on the evolving role of travel advisors begins after the 14-minute mark. Today's episode sponsor: National Geographic-Lindblad Expeditions In 1966, Lars-Eric Lindblad brought the first tourists to Antarctica, pioneering modern expedition travel. Today, National Geographic-Lindblad Expeditions builds on that legacy with immersive Antarctica expeditions shaped by decades of experience. Discover sculpted ice, vast penguin colonies and breaching whales as you explore by Zodiac, kayak and on foot alongside veteran guides. Book by August 18 to enjoy a 50% reduced deposit on select 2026 and 2027 Antarctica voyages. Learn more at expeditions.com/antarctica. Have any feedback or questions? Want to sponsor the show? Contact us at [email protected] and follow us on social media @TravelPulse.See omnystudio.com/listener for privacy information.
Jul 21
27 min

This week, I welcome Madeline List, Manager, Research & Special Projects at Phocuswright, to first discuss the latest trending news in travel, including Europe delaying ETIAS, WTTC's call for the seven contemporary wonders of the world, and more. Later, List shares insights into the new travel trend rising up: The Indulgent Explorer. Who is this traveler? How are they spending their money? How does it vary across generations? And what is the travel advisor's role with indulgent explorers? The discussion on the indulgent explorer begins at the 17-minute mark. Today's episode sponsor: National Geographic-Lindblad Expeditions In 1966, Lars-Eric Lindblad brought the first tourists to Antarctica, pioneering modern expedition travel. Today, National Geographic-Lindblad Expeditions builds on that legacy with immersive Antarctica expeditions shaped by decades of experience. Discover sculpted ice, vast penguin colonies and breaching whales as you explore by Zodiac, kayak and on foot alongside veteran guides. Book by August 18 to enjoy a 50% reduced deposit on select 2026 and 2027 Antarctica voyages. Learn more at expeditions.com/antarctica.See omnystudio.com/listener for privacy information.
Jul 14
30 min

This week, I first discuss the top trending news in travel of the last week, including EU border entry/exit issues, new cruise ships on the horizon, and more. Later, I interview Geoff Freeman, President and CEO of US Travel Association, to hear his take on the state of United States travel and tourism right now and what needs to change to for America to get back on pace. Freeman also shares his pick for an under-the-radar US travel destination along with tips for travel advisors. The interview with Freeman begins after the 10-minute mark. Today's episode sponsor: National Geographic-Lindblad Expeditions In 1966, Lars-Eric Lindblad brought the first tourists to Antarctica, pioneering modern expedition travel. Today, National Geographic-Lindblad Expeditions builds on that legacy with immersive Antarctica expeditions shaped by decades of experience. Discover sculpted ice, vast penguin colonies and breaching whales as you explore by Zodiac, kayak and on foot alongside veteran guides. Book by August 18 to enjoy a 50% reduced deposit on select 2026 and 2027 Antarctica voyages. Learn more at expeditions.com/antarctica.See omnystudio.com/listener for privacy information.
Jul 1
30 min

This week, I welcome Chris Dane, President and Managing Partner at Hickory Global Partners, to first discuss the latest trending news in travel, including the deadly resort fire in the Dominican Republic, the FAA using AI for air traffic control, and more. Later, Dane shares his perspective on how the relationship between travel advisors and airlines has evolved, along with offering advice for how advisors can best work with airlines. He also provides insights into building relationships, the importance of advocacy and more. The discussion on advisors and air travel begins after the 16-minute mark. Today's episode sponsor: Brendan Vacations Your clients are dreaming of Ireland and Scotland. Brendan Vacations has been turning those dreams into unforgettable journeys for over 55 years, from private driver experiences and castle stays to self-drive adventures and intimate small group tours. And right now, advisors can earn an exclusive incentive on every booking. Don't miss it. Visit brendanvacations.com/traveladvisors to learn more. Have any feedback or questions? Want to sponsor the show? Contact us at [email protected] and follow us on social media @TravelPulse.See omnystudio.com/listener for privacy information.
Jun 23
30 min

This week, I welcome Barb Strait, owner of Straight Away Travel and Pickleball in Paradise, to first discuss the latest trending news in the travel industry, including the World Cup kicking off, record sargassum in the Caribbean, and much more. Later, Strait provides insights on how finding your niche in travel can lead to big revenue. She shares her story of first starting in travel by selling only Disney, and how she's found success in the Pickleball niche. Strait closes with tips on what fellow advisors should focus on when diving into niche travel. The discussion on niche travel begins after the 15-minute mark. Today's episode sponsor: Brendan Vacations Your clients are dreaming of Ireland and Scotland. Brendan Vacations has been turning those dreams into unforgettable journeys for over 55 years, from private driver experiences and castle stays to self-drive adventures and intimate small group tours. And right now, advisors can earn an exclusive incentive on every booking. Don't miss it. Visit brendanvacations.com/traveladvisors to learn more. Have any feedback or questions? Want to sponsor the show? Contact us at [email protected] and follow us on social media @TravelPulse.See omnystudio.com/listener for privacy information.
Jun 16
33 min

This week, I welcome Adam Duckworth, President and Founder of Travelmation, to first discuss the latest trending news in travel, including a controversial proposal from the Trump Administration, Royal Caribbean being rejected by Mexico, and more. Later, Duckworth shares his thoughts on the top trends and surprises he's seeing this summer travel season, as well as how much prices are impacting decisions. Duckworth also provides tips for travel advisors to improve their business and make it their best summer ever. The discussion on summer travel begins after the 19-minute mark. Today's episode sponsor: Tourism Cares Are you ready to use travel as a force for good? Tourism Cares is a global nonprofit helping the travel industry turn sustainability into real, measurable action for communities – and your clients. With free resources and industry programs, Tourism Cares helps you take practical steps toward a more responsible travel business. Because doing good isn’t a trend – it’s the future of travel. Visit TourismCares.org to learn more and become a member today. Have any feedback or questions? Want to sponsor the show? Contact us at [email protected] and follow us on social media @TravelPulse.See omnystudio.com/listener for privacy information.
May 27
35 min

This week, I welcome Lesley Sawhook, owner of Exclusive Travel Partners, to first discuss the latest trending news in the travel industry, including the hantavirus stories dominating headlines, plus summer travel prices and more. Later, Sawhook and I dive into the biggest pain points impacting travel advisors today. From tough clients to uncertainty in the world to chasing commission to onboarding new team members and more, Sawhook shares her insights and advice for fellow travel advisors to grow, learn, and improve their business. The discussion on travel advisor pain points begins at the 15-minute mark. Today's episode sponsor: Tourism Cares Are you ready to use travel as a force for good? Tourism Cares is a global nonprofit helping the travel industry turn sustainability into real, measurable action for communities – and your clients. With free resources and industry programs, Tourism Cares helps you take practical steps toward a more responsible travel business. Because doing good isn’t a trend – it’s the future of travel. Visit TourismCares.org to learn more and become a member today. Have any feedback or questions? Want to sponsor the show? Contact us at [email protected] and follow us on social media @TravelPulse.See omnystudio.com/listener for privacy information.
May 12
30 min

This week, I welcome back Ryan Doncsecz, Groups Manager for VIP Vacations, to first discuss the latest trending news in travel, including Spirit Airlines shutting down, the people trying to revive the airline, and more. Later, Doncsecz and I dive into the best offers, rewards and incentives out there in honor of Travel Advisor Appreciation Month this May. Doncsecz shares the different ways he has seen the most support from travel suppliers during his career, as well as his top tips for fellow travel advisors looking to grow. The discussion on celebrating travel advisors begins after the 16-minute mark. Today's episode sponsor: Tourism Cares Are you ready to use travel as a force for good? Tourism Cares is a global nonprofit helping the travel industry turn sustainability into real, measurable action for communities – and your clients. With free resources and industry programs, Tourism Cares helps you take practical steps toward a more responsible travel business. Because doing good isn’t a trend – it’s the future of travel. Visit TourismCares.org to learn more and become a member today. Have any feedback or questions? Want to sponsor the show? Contact us at [email protected] and follow us on social media @TravelPulse.See omnystudio.com/listener for privacy information.
May 5
33 min
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