We welcome Carri Norton and Michael Morey from Trane Technologies to discuss the future of connected controls, smart home and the Matter standard.

We welcome back Paul Parish from Trane Technologies to educate dealers on the use and benefits of Dealer Remote Control, known as the DRC, while working in Dealer Diagnostics with smart thermostats.

We welcome Thomas Krugler, the Product Performance Specialist for Controls at Trane Technologies, to discuss installation and setup tips for smart thermostats. He also discusses how to work zoning into your connected controls, including his idea for "poor man's zoning" on non-communicating systems.

We welcome Michael Morey, the Product Manager for Thermostats at Trane Technologies, to introduce the full line of smart thermostats and the Trane and American Standard Home apps and discuss how this can help dealers.

We welcome Paul Parish, Digital Adoption Manager at Trane Technologies, to Torrice Talk to discuss what benefits a dealer sees when starting to offer connected controls and smart home for Trane and American Standard Heating & Air Conditioning equipment.

We welcome back Elaina Wellstead from Change HVAC Marketing to discuss how you can foster a better company culture and use that culture in your marketing efforts.

We welcome Tim Staniels from JB Warranties to Torrice Talk to discuss the benefits of offering extended labor warranties on all your Mitsubishi Electric Heating & Air Conditioning equipment.

We welcome back Ken Gott to walk through what information is needed from the field before starting a technical support call with a member of our team.

We welcome back Russell Lattime to discuss how to properly perform a triple evacuation and why it is so important.

Mark Guenthner is back, this week discussing proper installation practices for line sets in both unitary and ductless equipment.