Senior Vice President and Director of Associate and Client Experience at Pinnacle Financial Partners, Sarae Janes Lewis, talks with host Dan Marks about how building a great culture focused on delivering a great client experience drives growth at Pinnacle, including: 

• Sarae’s background and the genesis of her role 
• How Pinnacle has grown from 250 employees to a top 40 bank by assets 
• How culture and delivering an excellent client experience interrelate 
• Pinnacle’s leadership philosophy and the story behind using Partners in the name  
• Pinnacle’s distinct operating approach and how analytics and listening to clients drive Top Quartile growth 
• Sarae’s advice to her younger self 

 Connect with Sarae on LinkedIn 

Check out Pinnacle’s website 

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