March 24, 2025: Heather Costa, Director of Technology Resilience at Mayo Clinic, shares her journey of rebranding her team from "disaster recovery operations" to "technology resilience operations," emphasizing that cyber incidents require a fundamentally different approach than physical disruptions. The conversation delves into the challenges of communicating technical needs with clinical staff, with Heather explaining her philosophy of "meeting people where they are" and focusing on their work rather than the technology. As cyber threats continue to evolve, Heather offers insights into building resilient systems that minimize disruption to patient care.Key Points:03:43 Heather's Role at Mayo Clinic04:29 The Evolution of Disaster Recovery07:10 Engaging Frontline Operators 17:44 Building Blocks of Resilience20:52 Lightning RoundX: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

March 21, 2025: MEDITECH leaders Christopher Policano, VP of Sales, and Rachel Wilkes, Director of Marketing, sit down at HIMSS 2025 in Las Vegas. They explore how healthcare interoperability is evolving through their newly launched Traverse Exchange platform. How are these real-time data exchanges transforming clinical workflows beyond traditional fragmented files? The discussion reveals a company culture deeply invested in sustainable healthcare innovation while making advanced capabilities accessible to community hospitals.Key Points:01:51 Introducing Traverse Exchange05:36 AI Enhancing the EHR08:02 MEDITECH's Culture and MissionSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

March 21, 2025: Philipp von Gilsa, CEO of Kontakt.io, explores how next-generation real-time location systems (RTLS) are re-entering the healthcare space and creating rapid growth. Philipp reveals how his company's cloud-based approach is helping health systems drastically reduce equipment costs through enhanced visibility, with some clients seeing benefits in the first month after deployment. Don’t miss this discussion live from the floor of HIMSS.Key Points:03:47 Next Generation RTLS04:39 Implementation and ROI08:19 RTLS with AISubscribe: This Week HealthTwitter: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

March 20, 2025: Gary Chan, System VP/CISO at SSM Health and Security Mentalist, brings a refreshingly innovative approach to cybersecurity. Gary reveals how he transforms traditionally dry security training into memorable experiences through psychological techniques and mentalism performances, demonstrating live social engineering tactics that leave audiences both entertained and better prepared. As healthcare faces increasing cybersecurity threats, particularly with the rise of AI, how might the balance between technological defenses and human awareness evolve? Key Points:04:43 Security Mentalism10:04 Impact of Security Training15:41 Human Behavior and Social Engineering19:06 Future of Cybersecurity with AI26:45 Common Misconceptions and Personal InsightsSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

March 19, 2025: Jonathan Cook, CTO for Clearsense, explores how healthcare organizations can achieve immediate ROI through data enablement and application rationalization. Cook reveals how Clearsense has evolved from an archiving solution to a comprehensive data enablement platform that indexes, structures, and makes accessible data across disparate systems while providing a clear path to cost savings. Key Points:05:12 ROI Found Fast08:15 AI Enablement and Future Prospects11:24 Business Continuity and Disaster RecoverySubscribe: This Week HealthTwitter: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

March 19, 2025: Tony Douglas, RVP of US Healthcare from Palo Alto Networks, explores solutions to the current vulnerabilities in healthcare security. Tony unpacks their "platformization" approach, consolidating multiple security functions into a single platform to combat breaches. How are healthcare providers balancing the benefits of AI with the risks of data exposure? The conversation highlights their new Unit 42 service offering remote SOC management with real-time zero-day threat intelligence.Key Points:02:23 Platformization: Simplifying Security04:13 AI Inconsistencies 07:51 Unit 42 and Global Threat IntelligenceSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

March 18, 2025: Today on TownHall, Sue Schade, Principal at StarBridge Advisors, talks with Sonney Sapra, SVP and CIO at Samaritan Health Services. Sonney discusses his nearly four-year journey at Samaritan Health, detailing the organization's focus on technological innovation, financial sustainability, and population health. Why move to a fully cloud-based infrastructure? How can AI and ambient listening technologies transform healthcare? Sonny shares insights into these questions and more, including integrating health plan data to improve patient outcomes. He also delves into workforce management in a remote and hybrid environment, and emphasizes the importance of understanding organizational needs in vendor partnerships. Finally, Sonny discusses his future role as a TownHall moderator in 2025 and his passion for sharing knowledge within the CIO community. Subscribe: This Week HealthTwitter: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

March 17, 2025: Dr. Donita Brown, Business Professor and Host of The Management Minute podcast, explores the fascinating shifts in workplace motivation across generations. Donita shares powerful insights on the demographic cliff affecting higher education and the potential rise of micro-learning formats like "micro MBAs." Through stories about family vacations, workplace dynamics, and lessons from her father, Dr. Brown offers listeners quick insights into generational leadership and career development.Key Points:03:50 The Power of Listening09:29 The Future of Higher Education20:48 Mastering Mutual Gains Negotiation29:35 Lessons from Writing a Book33:29 Staying Relevant and ThrivingSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

March 14, 2025: This is the sixth episode of the Zero Trust Hospital Series. Tamer Baker, Healthcare CTO at Zscaler, explores the critical aspects of promoting a zero-trust culture in healthcare organizations. How can healthcare leaders effectively communicate the strategic value of zero trust to their boards? What approaches yield the best results when tailoring messages to different stakeholders like CNOs and CMOs? The conversation delves into the transformative impact of zero trust on mergers and acquisitions, potentially reducing integration time while enhancing security. Want to get your copy of the new book "Zero Trust Hospital: The CXO Vision" by Zscaler? Pre-Order nowDon't miss our webinar after all six Zero Trust Hospital Series episodes! Register now: www.thisweekhealth.com/zerotrustKey Points:01:03 Communicating Zero Trust to the Board03:34 Engaging Internal Stakeholders09:32 The Avalanche Effect of Zero TrustSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

March 13, 2025: Tracy Donegan, Chief Information and Innovation Officer at MLK Community Healthcare, shares her approach to solving seemingly insurmountable problems through creative thinking and scrappiness, pushing beyond conventional limitations. The conversation explores MLK's commitment to health equity through innovative programs like their street medicine team and the upcoming empath unit for psychiatric patients. Tracy offers insights into the importance of fostering partnerships built on shared mission and reducing clinician burnout, all while maintaining a deeply personal connection to the community she serves.Key Points:01:48 Tracy's Professional Journey07:08 Digital Innovation and Patient Engagement10:11 Community Impact and Health Equity16:50 Lessons from the Pandemic23:49 Speed Round: Personal InsightsSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer