For those interested in learning more about Digital Product and Transformation and West Monroe's capabilities to help organizations, please use the following link for a more information:<a href="https://www.westmonroepartners.com/Services/BusinessSolutions/Digital">WMP's Digital Transformation Offerings</a>Paul and Mike would love to hear your thoughts on how your organization has changed the way it works to drive digital and customer experience, including best practices or lessons learned! Email us at <a href="mailto:thisiscx@wmp.com">thisiscx@wmp.com</a> or message us via social:<ul><li>Paul Hagen: @PaulHagen, <a href="https://www.linkedin.com/in/hagen2020/">https://www.linkedin.com/in/hagen2020/</a></li><li>Mike Manfredo: @mmanfredo0528, <a href="https://www.linkedin.com/in/michaelmanfredo/">https://www.linkedin.com/in/michaelmanfredo/</a></li></ul>If you enjoyed this episode, please consider rating and reviewing the podcast. We’d love to hear your feedback. You can also subscribe to the podcast on <a href="https://podcasts.apple.com/us/podcast/this-is-cx/id1227071319">iTunes</a> or <a href="https://open.spotify.com/show/5NqKP9htPTsLCWShPurEfv?si=9Pd4CWU_SsOij58J0WrpoQ">Spotify</a>.

Getting Back to Growth: A Conversation with Salesforce's Tiffani Bova

"This Is CX" is a discussion about all-things "customer experience", hosted by two guys (Mike Manfredo and Paul Hagen) that want to help people understand what customer experience is and how it can be done in a way that creates real value. We will share personal experiences and best practices, in our hope to make the world a little more customer-centric.