The WARC Podcast
The WARC Podcast
WARC
The psychological 'pause' reshaping the customer journey
37 minutes Posted Sep 10, 2026 at 7:00 am.
0:00
37:04
Download MP3
Show notes
Failing to usher buyers from discovery to purchase in the fewest possible steps is often seen as a setback. This belief misunderstands the consumer purchase journey, according to new research. Mindscope's Lea Karam and TikTok's Elias W. Bassil join WARC's Alex Brownsell to discuss the alchemy of customer consideration.