The Walt Business Show
The Walt Business Show
Lee Jackson
Looking the man and the myth that is Walt Disney. Exploring how we too can create MAGIC in our businesses...
Announcement - End Of Season One
We are now closing production for December and the holiday season. Next year we will be launching with Season Two of the Walt Business Show where we have some exciting guests lined up. Speaking of guests would you like to be in Season Two? If so click here to get in touch. Until Season Two, have a very Merry Christmas and a Happy New Year.
Nov 29, 2017
1 min
#9 - Public Speaking: The Power Of Story Telling - Frank Candy
How many face-to-face meetings can you schedule and attend with potential clients in a week or a month? In that time you might spent hours and even days, traveling to clients offices and meeting rooms to get a few minutes of their time, to discuss their challenges or issues and pitch your amazing talents, your products, and services. Meet Frank, a man of many titles who has worked with Disney and in Imagineering. His life is a rich tapestry of experiences that he shares with us today. He unpacks the power of story telling, and tonnes of practical tips for preparation and for delivery. Frank also highlights the important of the close with a call to action. Connect with Frank: Website: http://www.publicspeakingformoney.com/ Special bonus: "The pen is mightier than the keyboard" (Listen to the end of the episode to find out how to get your free report!)  
Nov 24, 2017
42 min
#8 - Making People Feel Special And Welcome - Lucy Hall
The Social Media Planner 2018: Grab Lucy's planner and get prepared to rock your social media next year!: https://avvisomedia.lpages.co/social-media-content-planner/  Takeaways: Lucy shares her story of creating an ecommerce website and applying her past marketing experience to social media. The story of how she had 100s over orders over night when she went viral.  The evolution of her "Social Day" event. How she applies Disney inspired experiences to ensure people feel special and welcome at her event. She goes above and beyond. Keeping conversations going through creating community online. Video is the best way to show people what something is like. You can see what the atmosphere might be like or how it feels to be there. Creating personality through animation. The team at social day did not want to pretend to be people they were not, so through art and animation they were able to create a character that symbolises the show. Lucy shares her thoughts behind her Social Media Planner and how she chose the cover :). Following Disney's example on social media and ensuring we plan activities online for special seasons. We go off topic.... well ON topic as it is still Disney.... we talk our favourite movies and Lee start singing. Then we go onto toys and memories of McDonalds Disney toys!!! Lee wishes Winnie The Pooh worked in his call centre. We ponder robots taking over the world, which gets darker and we talk about how a lot of the Disney movies can get quite scary. Connect with Lucy: Twitter: https://twitter.com/LucysHall Social day: http://socialday.co.uk/ Social Media Planner: https://avvisomedia.lpages.co/social-media-content-planner/
Nov 17, 2017
41 min
#7 - Don't Be Afraid To Change - Mark Asquith
When Disney bought Star Wars, they made the huge decision to change everything. What was canon became "Star Wars Legends" opening up new and exciting options for Disney to explore. We all know what happened next, record breaking box office takings.  Happiness in business is vital, when Mark Asquith evaluated where he was, he realised he needed to make massive changes. We unpack his own story and take inspiration from Walt and the Disney Company, that we can apply in our own businesses. In this show: Lee and Mark talk Star Wars and the Disney takeover.  Discuss how Disney revamp themselves to make the best experience for their visitors. They change every year but the outcome remains the same.  Creating that seemless experiences. Marvell at how Disney has opened up to a whole new demographic and are appealing to the newer generation with the content they create e.g Star Wars. Key thoughts: Don't be afraid to stop if something doesn't fit in your vision. Key thoughts: Be pragmatic and go for it, if it works can it be better? Can you give people more of what they want.   Key thoughts: It's all in the marketing these days, do what you want to do and you will find people that love it.  Key thoughts: People don't know what they want until you give it to them. Believe in what you offer, don't be afraid of what you think, failure is not in change, not following through with your vision is.  Key thoughts: Happiness is key. Only if you love that industry then can you thrive in it.  Connect with Mark Podcast Websites: https://podcastwebsites.com/  Podcast Websites Twitter: https://twitter.com/PodcastWebsites Mark's Twitter: https://twitter.com/MrAsquith His Podcast: http://www.excellence-expected.com/ His Agency: http://www.hacksawstudio.com/ Hacksaw Twitter: https://twitter.com/HacksawStudio Social Media Planner 2018 Are you looking to get serious with Social Media in 2018? Then look no further than the Social Media Planner by my friend Lucy Hall. Lucy and her team have created a beautiful 2018 planner to allow you to plan your entire year without missing any of the important dates. The planner is filled with hints and tips, especially around those special occasions. Plan ahead, plan using the Social Media Planner available via  https://waltbusiness.com/socialplanner
Nov 9, 2017
42 min
#6 - Learning The Disney Way Of Doing Business - Walt Spence
Walt Spence's business journey has been heavily inspired by the Disney company especially the book, "The Disney Way". He shares some of the key principles that have inspired him along the way. Walt Spence - Tweetable Bio: Entrepreneur, founder, developer; Former founder of enlab and founder of niftypixel co and believer in magic. :)  The Disney Way Book: https://www.amazon.com/Disney-Way-Revised-Harnessing-Management/dp/0071478159 In this show:  Lee's top tip for building a cheap Disney movie collection. Marvelling how Disney create hype. Discussing how the Disney Vault works, and not that other businesses have copied this style of supply and demand economics. More information on the Disney Vault: http://disney.wikia.com/wiki/Disney_Vault https://www.youtube.com/watch?v=nl4JkwgmYIs The flat model approach to team. Supporting and empowering employees. Story boarding everything you can, for example processes and more. Visualization of notes/processes vs pages of text. Aligning goals with long term bigger picture. Seeking win win opportunities with vendors/suppliers. Don't always go for the short term wins. Taking care of other people, giving your employees the best opportunities to succeed in life. Moving with the times. Walt, defines magic as a high level of execution of someones craft. Empathy with your customers. Connect with Walt: Website: http://waltspence.com  Twitter: @waltspence 
Nov 3, 2017
34 min
#5 - Turning Clients Into Loyal Fans
Disney know how to turn customers and guests into loyal fans. How can we learn to do the same in our businesses? This week, Matt Olson is our co-host as we unpack some of how Disney work their magic. In Todays Show: Disney's theming, branding and voice. Their continued evolution in business. Always willing to change with the times. Their focus on the little things. Every detail and process considered. Happy employees that will take care of guests. Plussing experiences that become memorable. Asking for feedback and acting on it. Episode Sponsor: https://neverlandtrading.com/ 15% off coupon: WALT15 (Offer till end of October 2017)
Oct 26, 2017
40 min
#4 - The Magic Of Putting People Before Business - Victoria Taylor
Victoria share's her experiences of Disney and what has inspired her to create a business model focused on people first. By putting people first, creating experiences and memories with her clients, she is able to grow a successful business as a result. Don't think business, think people. Focus on making people feel good. In today's show:  We discuss using the senses when creating customer experiences. Share how Disney allows adults to experience the magic they thought they lost as a child. Express our wonder how every tiny detail well thought through by Disney thus setting the tone. Lee's mind blows a little at the money that they must spend. Disney are always investing in the experiences and the little details. Discuss experiences of magic bands, and how they add to your enjoyment on Disney property. Using connecting with people as a way of plussing their experiences. Don't think business, think people... Victoria share one of her favourite quotes: Whatever you do, do it so well that well people see you do it they will want to come back again to see you do it and they will bring other people to see you do it. Connect With Victoria: Website: http://www.untwistedmedia.com/ Twitter: https://twitter.com/victoriatayluk Snapchat: @victoriatayluk Instagram: https://www.instagram.com/victoriatayluk/ Facebook Page: https://www.facebook.com/VictoriaTaylUK/
Oct 20, 2017
41 min
#3 - Customer Service At Walt Disney World - Nick Bostic
Nick Bostic is an online marketer who lives and works in Orlando Florida, minutes from the Walt Disney Resort.  Note this was an experiment recording live from Epcot. I think we need to invest in better outdoor audio, however the content is well worth the listen. Enjoy... In today's show:  Find out why Nick travelled across the country to live so close do Disney. Customer service lessons he applies to his own work. We go on to unpack how the free buttons in the park are like a realtime CRM system to enable cast members to facilitate an even better custom experience. Nick compares experiences of staff, and environments at other parks vs his Disney Experiences. Deep dive into the importance of delighting your customers, and examples of how Disney achieve this through the magic of process. Discover what Disney do well with immersive experiences around their parks and resorts that you want to keep coming back and experience. Nick describes was Disney go above and beyond to "plus" these experiences. As well as the genius of hidden Mickeys Connect With Nick: Website - http://nickbostic.com/  
Oct 13, 2017
32 min
#2 - Plussing Customer Experiences - Matt Olson
Matt Olson, a dreamer since birth long wanted to be a Disney animator, inspired by archive footage on a VCR he watched as a child. Join us as we go on his journey learning fine art and design, and eventually discovering a passion for business and a desire to work for himself. Over time, he had eventually realised, that he had his own dreams and passions that he wanted to follow. So just like Walt did, and inspired by Walt's determination and drive, Matt has continued on to make his own dreams come true. In Todays Show: We learn Matt's story. Cover some of Walt's history. Discuss the Art of Disney and their immersiveness. Unpack what plussing an experience looks like in both Disney, and in Matt's business. Analyse some of Walt's hiring techniques and management style. Favourite Quote: "Disneyland will never be completed. It will continue to grow as long as there is imagination left in the world. It is something that will never be finished. Something that I can keep developing and adding to" Walt Disney Connect With Matt: Website: https://neverlandtrading.com/ 15% off coupon: WALT15 (Offer till end of October 2017)
Oct 13, 2017
44 min
#1 - The Walt Business Show
In this episode we unpack what this show is all about. Combining a love of business and Disney, this show will focus on Walt Disney and the Disney Company learning from their example. Join us on this exploration to see how we too can create magic in our businesses… In this episode: About the show About Lee Jackson What you can expect And a call to action Connect with us in the Facebook group: https://www.facebook.com/groups/waltbusiness/
Oct 13, 2017
12 min
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