The Tech Humanist Show
The Tech Humanist Show
Kate O'Neill
The Tech Humanist Show: Episode 4 – David Ryan Polgar
56 minutes Posted Aug 14, 2020 at 8:44 pm.
David Ryan Polgar intro3:21 weird coincidence?!4:40 and a tornado?!6:05 previous podcast discussion — will update here with a link when it goes live!7:23 attorney and educator?!10:44 “no application without representation”11:56 the politics of technology15:55 impact over intent16:25 social media and free speech online21:13 content moderation: humans and AI24:32 the role of friction in tech27:32 distinguishing between thought and action in law28:24 “your unfiltered brain is not what should be out on the internet”28:50 brain to text30:59 “are we an algorithm”37:14 “do we even want these systems”46:05 “I wanted to put the agency back on us”46:28 “the future is not written”53:55 “everybody needs to add their voice”54:54 How can people find you and follow your work? (alltechishuman.org, [email protected]; funnyastech.com; @techethicist; David Ryan Polgar on LinkedIn; techethicist.com; davidryanpolgar.com)
all right00:15welcome to the tech humanist show uh00:19i hope that we’ve got some folks00:21watching uh where there’s a couple00:22people starting to show up00:24if you hear me give me a little00:28thumbs up or smiley face or some kind of00:30okay in the comments00:32you know that if you’ve been tuned in00:34the last few weeks you know that we’ve00:35been having00:36some weird audio issues so we’ll just00:38make sure that everything is00:40golden and we’re off to the races00:44and i’m excited that we get to have00:47today our guest today00:50is uh oh wait hang on one second i’m00:53getting i’m getting00:54signals getting signals00:58i want to make sure we’re all set here01:02all right01:09there we go brian shulman we got you01:11cato rob left thumbs up blend it hand01:13loud and clear01:14loud and clear glad to hear it folks01:17thank you so much you are01:19life savers all right well i want to01:21bring on01:22my guest david ryan paulgar oh my gosh01:26one of my favs one of my faves and i01:28know he’s a lot of your faves too01:30because when i made the announcement01:31that he was going to be on the show this01:32week there were like01:33there was much rejoicing there was uh01:35there was all this joy from the land01:38so let me just tell you a little bit01:41about david ryan polgar he is a leading01:44voice01:44in the area of tech ethics digital01:47citizenship01:47and what it means to be human in the01:49digital age is that perfect or what01:52david’s a global speaker he’s a regular01:54media commentator for national01:55international press01:56he’s a frequent advisor and consultant01:58on building a better tech future02:00he’s the co-host and creator of funny as02:02tech a new york city-based podcast an02:04occasional live show02:06back in the pre-covet days at least that02:08deals with our messy relationship with02:10technology02:11and is the founder of all tech is human02:13an accelerator for tech consideration02:15and hub for the responsible tech02:17movement david recently developed a02:19digital citizenship class for adults and02:21a tech ethics02:22hub for college students he serves as a02:24founding member02:25of tick tock’s content advisory council02:28along with the technology and adolescent02:30mental wellness02:31program so please help me welcome02:34david ryan polgar uh you are on my02:38friend02:38thank you so much for being here thank02:40you and you should have mentioned too02:42you were also a guest02:43live on stage in new york for funniest02:46tech so i always appreciated02:47uh not only kind of how you’re right02:50operating on the intersection of tech02:51and humanity02:52but you also uh you know apply certain02:54levity to that and i think that’s what02:55we need so that’s what i’ve been really02:57enjoying watching02:58uh the tech humanist show so far so uh03:00thrilled to be a guest and i know we03:02have03:02a lot to talk about so that’s why yeah03:05we do we really do we’re doing this for03:06seven hours right03:07seven hours is the plan yeah so i hope i03:10hope you’re all out there in the03:11audience land like03:13really ready to go seven hours get your03:15energy drink03:16you know uh you need two of the five03:18hour energy drinks and then you’ll have03:19a little left over03:20yeah yeah so what’s really funny is you03:23know i think03:24very few people know uh is that03:28i actually tried to start a podcast03:31about three years ago i got a few03:33recordings in03:35and then i was hit by a car and so i put03:38put the project aside and i didn’t come03:40back to it but few people know03:42that my very first guest was the david03:45ryan pulgar that you see here today03:48but david i don’t know if you remember03:49this but03:51i went back and listened to that audio03:53it would be interesting to go back to03:54see it the other day changed right03:56you did go back wow the archives and i03:59found something04:00i found something very funny given given04:02what happened to me a few months after04:04uh we got started04:07let’s say if somebody is in a bad driver04:10can you all hear this04:12that doesn’t mean they shouldn’t drive a04:14car there’s there’s car accidents all04:16the time it doesn’t mean that04:18you don’t teach we are talking about the04:21car driving analogy04:22uh because i think uh social media and04:24technology04:26there’s a lot of good things that can04:27happen so are you saying that he’s04:29really good i caused04:30yeah i think you caused it is what i04:33think happened04:34yeah life life is not final destination04:36although04:372020 i think feels like final04:38destination so04:40what very few people also know is that04:42you just had a tornado04:44uh affect your oh my god i know yeah i04:47mean in my life i balance between04:49uh manhattan where i’ll take this human04:51the oregon run is based04:52and then also uh living in in04:55connecticut and connecticut got slammed04:58with that storm so04:59it’s like you know i’m kind of giving up05:01on 2020. and uh yeah knocked down a05:03bunch of trees05:04so hey i’m uh i’m actually i i like call05:07up uh you know05:08my mom uh i’m sitting at her house right05:10now because i think i’m out of power for05:12for a week so05:13hey the bonus is that i get to see my05:15mom more so that’s uh05:16i’m gonna go with that yeah we family is05:18important yeah family is important and i05:20gotta say05:21your mom’s bookcase is a pretty good05:23bookcase it looks looks really she’s a05:25reader05:25i gotta say so uh i i’ve seen it a lot05:28i’ve learned a lot05:29uh you know i’m trying to get uh get it05:32through osmosis my mom’s05:33uh her brilliant she’s she’s really good05:35at trip pursuit she’s a05:36great reader uh so yeah definitely a05:38very thoughtful woman yeah i feel like05:40this is an 11 out of 10 on one of those05:41rate my bookshelf05:42twitter accounts um we can just submit05:45it to you and see what they say05:47but i did i didn’t scan what actual05:49books are behind me so hopefully there’s05:50nothing kind of like embarrassing but i05:52think i think i think she’s05:54she’s above board that’s good05:57well you know i think this is really05:58it’s it’s going to be so fun to talk to06:00you and i know we’re going to cut into06:02so much of our time with just joking06:03around with each other it was really06:05also funny uh just to just to point this06:08out too06:08is that the last time that uh david and06:11i saw each other06:12it was days before the lockdown began06:16and we recorded and as far as i know as06:18yet to be06:19earthed you know heard show06:22uh but it was a fantastic discussion it06:24was supposed to be i loved it06:25yeah it was like tech ethicist versus06:28tech humanist06:29right although i think the versus did a06:31lot of work in that statement because06:32there’s06:34very little versus that is actually06:36coming coming up because06:37uh when you reached out my way i said06:39wait a minute kate and i we recorded06:42a podcast together in in march and06:44that’s when everybody was doing the06:45elbow bump remember that was a thing for06:46a while06:48so we did that when we saw each other uh06:50but no i guess it’s uh06:52it’s being fine-tuned so that’s going to06:54come out so cool06:55so we’ll include that in show notes uh06:57for folks if you know if you want to06:58check that out once once that’s live07:00i’ll make sure to circle back and07:02include a link to that07:03uh so yeah so what you know what’s07:06really interesting about you07:07david is not only do you have you know07:09this great tech ethics07:11perspective and you’re you know you yeah07:13as you mentioned07:14there’s this levity uh that you know you07:16you complimented me on that but of07:18course that’s right back at you and07:19and of course this human-centric07:21approach to what you do07:22but you’re also i think folks may not07:25know that you’re also07:26an attorney an educator by background07:28right so you’re bringing so07:30many perspectives yeah well i gotta say07:33too07:33something that doesn’t get discussed a07:35lot in the media is that there07:36are actually a lot of attorneys involved07:39in the responsible tech space07:40so for example with my role with tick07:42tock i’m dealing with07:44trust in safety content moderation types07:46of teams07:47the vast majority of people i interact07:49with are are attorneys and07:50one of the issues is sometimes when we07:52think of attorneys we think of it in07:53terms of like07:54you can’t do this a compliance type of07:56mentality right however when you really07:58think about the law08:00one the law is steeped in in the concept08:02of ethics but two08:03it’s also all about critical thinking so08:06when you think about your last08:07conversation you had with an attorney08:09guess what they tend to do they tend to08:10think of worst case scenario they tend08:12to think of permutations they say well08:13okay i see what you’re trying to do but08:15here’s how you could08:17this could go wrong well one of the08:19reasons why we actually08:20need more people like that in tech is08:23because08:24a lot of times a technologist would have08:26a certain bias and everybody has bias08:27right i have my own bias08:29but they would have a certain kind of08:30bias to saying okay here’s what i’m08:32creating as a product08:33and here’s the intended use of it08:35whereas a lot of the work that i try to08:37do and try to bring is saying08:39yes we we need to focus on the intended08:41use but also bring in the idea of the08:43unintended consequences of it the08:45downstream08:46impact the negative externalities so you08:48do actually need some worst case08:50scenario people in here because for08:52example when you take a a a08:54product like twitter jack dorsey has08:56come out in recent years when we’ve seen08:58how authoritarian governments have09:00exploited09:00the platform and he said well you know i09:03kind of wish i designed this differently09:05in other words it would have been09:06beneficial to have other people who say09:08hey i get how this can lead to the09:10spread of democracy but how would it be09:11used by authoritarian governments who09:13can utilize this to track09:15uh dissidents political dissidents how09:17would this be used when the actual09:19uh you know authoritarian type of09:21government is the one who’s clamping09:23down on speech09:24uh and and that’s something where we09:26need to incorporate09:27more ideas and more more voices yeah how09:30can this be weaponized right09:32that’s the big question across a lot of09:34technology and i think that’s09:36as i keep coming back to and i know you09:38you must as well is one of the reasons09:39why it’s so important to have diverse09:41teams and diverse perspectives that are09:43weighing in on the development of09:45technology09:46yeah well that’s the big thing kate that09:49i think we should always focus on is09:50that09:51we all have our limitations and one of09:53the mistakes that i09:54want to kind of point out that i still09:56see that it’s happening right now09:58is that we still focus on saying like10:00hey how can we get jack dorsey to do a10:02better job how can we10:03get mark zuckerberg to be more ethical10:05and yes that’s important10:06you so you want you know those people in10:08that position of power10:10to to to be more ethical and responsible10:12but you also need to say10:14it’s not about one person it from from10:16an american perspective10:18right that’s very dangerous to have a10:19consolidation of power10:21right one person should not decide the10:23fate of three billion people like that’s10:25antithetical10:26to the very idea of what it means to be10:28a10:29an american like that american kind of10:30kind of experience so i think10:32a lot of uh social media let’s say10:35what it’s going to do in the coming10:37years is it’s going to start10:39integrating itself into the social10:41structures to actually say like how can10:43we have representation10:44the quote that i’m kind of using lately10:46is i like to say no10:47application without representation right10:51well because think about it like the10:52phone that i’m carrying around in my10:54pocket10:55that impacts the people i interact with10:57it impacts the news that i get which is10:59really10:59how i view the world it’s it’s altering11:02the human condition11:03that is not like selling somebody tacos11:06right that’s not something that we11:07normally say this is a private company11:08they can do what they want go to another11:09taco stand11:10it’s not it’s actually impacting how i11:13see the world11:14that is so consequential so my big big11:17pitch is that11:19emerging technology especially social11:20media has such a profound11:22impact on us on an individual level and11:25also societal11:26that it behooves us to to be more11:28thoughtful about it and also incorporate11:31more of society in this process11:34so if your social media company there11:35needs to be more transparency there11:37needs to be more involvement11:38we’re starting to see uh a push that11:41that direction11:42well it has become so entrenched in the11:45political conversation right it’s it’s11:47now inextricable like the social media11:49platforms11:50and politics are inextricable from one11:52another in ways that they weren’t even11:54just a few years ago11:56we’ve entered i think the politics of11:57technology that’s the phrase that i kind11:59of think about is that12:02oftentimes we we like to say well you12:04know our congress they’re just not12:05technical enough and they’re they’re too12:07old right12:08okay yes we want to have more technical12:10uh expertise but even as we saw with the12:12recent anti-trust12:14hearing well guess what the our congress12:16now is more educated on these issues12:18because they have a lot of12:19you know talented advisers that are some12:21of them some of them12:22but but the the bigger point is that12:25when you take a an issue let’s say like12:28um facial recognition12:30that’s not about understanding what12:33facial recognition12:34is it’s about determining not only the12:37reliability and12:38bias behind it but also whether or not12:41we want to incorporate that12:43into communities that are going to be12:44impacted by it12:46so these are actually social problems we12:48like to frame them as technical issues12:50oh you know a it’s a tech question it’s12:52actually not it’s it’s a question of12:54power12:54and equity and access equality12:57these are these are classic issues so a13:00lot of what i think13:00we need to do is incorporate the13:02learnings that we’ve had throughout13:04society in hundreds of years and13:06and say wait these seem like new topics13:08we’re talking about social media but13:09but uh they’re not actually new topics13:11they’re they’re about access and power13:14it’s almost like you could matrix out13:16all the different facets of you know13:17technology and then different facets of13:19society and and13:21kind of mix and match and say well we13:22need to make sure that tech and politics13:24have13:25you know the right kind of mixing and13:27oversight we need to make sure that tech13:29and the economy have the right kind of13:30mixing and oversight from a social13:32justice perspective from an equality13:34perspective from13:35you know a an ethics perspective and13:38what we want the the future of humanity13:40to look like13:41well that’s the big thing i’m starting13:43to really uh think about with social13:45media platforms because13:47when you read a terms of service you13:49know traditionally13:50any social media company is going to13:52have the terms of service and their13:53community guidelines13:54and oftentimes when you read them if13:56you’ve actually gone through and said13:57hey let me let me13:58read what i agreed to uh it’s going to14:01talk about these community standards and14:03not offending the community standards14:05well what i’ve really been kind of14:07grappling with is14:08we’re assuming a lot right we’re14:10assuming that we understand the14:12community14:12so i i think people are starting to call14:15push back on that idea a little bit and14:16say okay well if this is truly a14:18community standard14:19then we actually need to understand what14:21the community desires14:23because at the end of the day it’s14:25usually a select few people who are14:27making decisions14:28in the name of community and i think a14:30lot of what’s going to have to happen is14:31we’re going to say14:32okay well what does the community14:34actually think about these issues14:36right so and that’s where it is the14:38messiness of a democracy we need to come14:40up with a system14:41that that understands it a little better14:43and i think we have to ask whether we’re14:45making14:45the concept of community do a little too14:47much work there in terms of a platform14:49right like14:50right community really is about some on14:52some level of shared identity and if14:54you’re talking about a platform that’s14:56supposed to host14:57a wide variety of identities and a wide14:59variety of discussions it feels like15:01you know maybe that’s more of a more15:03macro sense than what community is meant15:06to15:06be the model or metaphor for yeah well15:09and that’s where a lot of people15:11kind of use reddit and subreddits as an15:13example where you almost have these15:15micro communities that can have their15:16own15:17individual types of standards and then15:19within the umbrella of reddit you would15:21have15:22a thousand different standards so that’s15:24kind of interesting because15:26i do think it’s very difficult to come15:28up with one15:29one community standard because even if15:31you look across different platforms like15:33or even any platform it’s got people15:35across15:36geography across ages you know uh15:39different different uh15:40different backgrounds and that’s gonna15:41influence what their expectation15:44of of uh inappropriate behavior15:47is sure and then i think you know i15:50think you sort of alluded to this in in15:52uh some15:52conversation we had before the show15:54began that you know there’s15:56there’s a concept in in social justice15:57about impact being more important than15:59intent right and so i think when we talk16:01about you know the nature of uh16:04community and content moderation which16:05i’d like to get into a little more16:07it feels like we’re really concerned far16:10we should be16:11really more concerned with the impact on16:13the humans who are16:14part of right those communities are part16:16of the platform who are experiencing16:19what the platform you know is kind of16:21serving up to them16:23well we have to in what’s what’s tricky16:25about16:26social media and speech online is we16:28tend to apply16:30our kind of free speech first amendment16:33uh understanding of it and one this is16:35complicated by the fact that16:36social media companies are private16:38companies and if you you know in the16:39constitution16:40what the first amendment actually16:41applies to is what the government cannot16:43do16:44so this is all tricky and it’s getting16:45into a lot of the issues with trump and16:47twitter and issues like that16:49but but anyways even if you take this16:51first amendment understanding16:53when you think about speech and this is16:54something that doesn’t get pointed out16:56enough16:58it’s always actually a balance between a17:00individualistic standpoint and a17:02collectivist17:03standpoint and a classic example that17:04everybody most everybody knows17:07is we like to say you cannot yell fire17:09in a crowded theater17:10but let’s back up that statement a17:12little more nobody in the world is17:14saying that you cannot yell17:15fire so when you say you cannot yell17:17fire in a crowded theater17:19crowd the crowded theater is is is very17:23contextual17:23saying that well if you’re young fire17:25inside of a crowded theater17:26then it’s going to have a foreseeable17:29impact on the broader community to17:31create chaos which would lead to to17:33violence and an injury therefore we’re17:36going to weigh your right as a speaker17:38to yell fire17:39and then say what’s the impact of it17:41which then is going to overwhelm it and17:43say don’t yell fire in a crowded theater17:45again nobody said you can’t yell fire17:47totally different things and17:49what we’re starting to see with social17:50media is people oftentimes get confused17:53because they say well wait a minute this17:54is this is my right17:56but the very idea of being in society18:00means that you’re constantly in a18:02compromise of18:03what you want to do versus what society18:06determines right so like if you have as18:08an individual say18:10i want to be a nudist right you can18:12think that but but if you start18:14walking in your community without18:15clothes on uh18:17but maybe a mask right hey you’re you’re18:20healthy that way18:21but but you had no clothes 202018:23appropriate here 2020 appropriate so18:25so you just have you just have a mask on18:27but no clothes18:28well guess what you’re going to get in18:29trouble because even though your18:31individual right is being infringed on18:34because it is18:35right because your determination of what18:36is is right18:38it still is balanced against a community18:40type of type of standard18:42so that’s the the tricky part with18:44social media is18:45if we’re going to determine more of this18:47community standard18:48it’s going to have to be more on a uh18:51elected type of type of mentality so for18:53example18:54we make our or our laws based on saying18:58like okay let’s have18:59a you know a congress that is the19:01legislative branch and then the19:03executive branch carries it out and the19:04judicial branch interprets the law19:07and i think if you apply that to social19:09media people aren’t talking about this19:11now but i think they will19:12in that the problem that’s actually19:15happening19:15that people get frustrated with with19:17facebook and twitter19:18and and snap and and uh tick tock is19:22they say well wait a minute19:23you’re creating a law and then you’re19:26enforcing the law19:27and you’re interpreting the law that19:29that’s highly19:31that’s highly problematic in the sense19:32that it creates a little bit of like19:35reverse engineering and that’s why19:36people a lot of times say well wait a19:38minute like19:38how are you treating you’re treating19:40people differently are you treating19:41trump differently19:42than you would different than you treat19:44somebody else and the reason why that’s19:46important is because19:47when we think about free speech we like19:50to say19:50that you cannot be arbitrary and19:52capricious right so19:54so you have to treat like you and i have19:56to be treated the same19:57under the law and if we’re not then then19:59the law should be struck down20:01likewise people are starting to relate20:04to social media laws as as being20:08consequential to their life and whereas20:10we have not recognized them we’re saying20:11wait20:12it’s just a social media company guess20:13what as soon as i uh joined uh20:16tick tocks content advisory council i20:18got slammed with so many emails20:21from from people who say wait a minute20:23my account just got closed down20:25and i know everybody on the board is20:26facing this and20:28and my takeaway from that was one20:31now my inbox is too full but two two20:34is that i said wow like this is really20:37important to people20:38i mean that’s something we cannot forget20:40is that every time we’re making a20:42decision20:43it’s impacting somebody’s ability to20:45communicate it’s impacting their ability20:47to connect20:48with their friends it’s impacting20:49frankly a lot of times their ability to20:52to make money because a lot of people20:53are making money on you know influencer20:55economy and stuff like that so20:57it’s a big deal so so you can’t be21:00you can’t be flippant about the fact21:02that that that21:04social media companies have a lot of21:06power and i don’t think frankly they21:07want this power but right now they have21:09a lot of power21:10and we’re trying to decide how best to21:12to structure that21:13so then the job of content moderation21:15becomes really complicated and i think21:17we’ve seen21:18you know this the the evaluation of how21:21that content moderation should be done21:23in terms of what you just discussed like21:26the21:26the social rules and the law and how21:29that’s applied21:31but in terms of the the actual tactics21:34of how content moderation is done21:36you know in terms of human moderation21:38versus ai21:39and then human review you know what are21:42you seeing in terms of the trends there21:44and and how does it play out to have uh21:47human moderators versus artificial21:50intelligence in the process21:52well uh people have exaggerated21:56the ability for ai to handle speech21:59online22:00uh it it frankly uh does not do a good22:03job it does a great job with like22:04pornography22:05right because you can start training it22:07on images and they have like well that’s22:09where it started i think a lot of22:11content moderation22:12really began there with microsoft and22:14that was actually a good example of22:15where they had industry sharing so22:17microsoft created this photo dna system22:19uh for for uh child pornography and then22:22shared it with the larger system because22:23of its22:24major societal uh value for it22:27but with with ai and speech22:30uh it it’s very hard to to to do so i22:33think it22:34can be helpful to to limit the amount of22:37human exposure to22:38violent activities right because nobody22:40should have to be looking through22:41beheading videos but but guess what22:43there are people who frankly usually22:45don’t get paid a lot of money who are22:47sifting through22:48the garbage the sewer of the internet i22:50mean think about it like22:51we we don’t like to think about it22:53because it’s very it’s very dour22:55but it’s still it’s still something that22:57is being done so like22:59all of this stuff that the worst the23:00worst that’s going on it’s still usually23:02somebody’s job to23:03to actually say okay is this is this23:05inappropriate is this something that23:06needs to be23:08reported to to to the authorities how do23:10you how do you get people involved so23:11it’s always been a promise23:13to have more ai involved with that23:16because then you would have less23:18less focus uh but as we’ve seen in a lot23:20of the reporting with23:21casey newton’s the verge and then even23:23before that with the23:24researcher out of ucla who’s done a lot23:26of great work on this sarah t23:28roberts uh on the really impact of it23:32now and i know when i talk to people in23:34that space they23:35they have a lot of uh methods for um23:38almost like uh i don’t know like23:41mindfulness types of23:42methods about how you deal with the fact23:44that you’re seeing things that23:45that no individual should should have to23:48see it can be very23:49we shouldn’t have to see one of them let23:51alone over and over and over23:53be subjected to that well and and that23:56is why23:57uh that’s why a lot of my focus has23:59actually been on saying okay24:01we tend to view it as human moderation24:03versus ai24:04and the reason why and this doesn’t get24:07pointed out enough but the reason why24:08social media24:09is is different than a media company is24:11because if you’re the wall street24:12journal24:12you filter and then you publish which24:14means you have a lot of control over24:16what gets published24:17whereas social media companies because24:19they’ve been so hyper focused on the24:20scalability of their24:22their product they say well let’s just24:24publish and then filter24:26and then they use some of the community24:27to help filter and then they have a24:28content moderation team mixed with human24:30and ai but where i’m obsessed with and24:33something i’m i’m writing about lately24:35and doing some work on24:36is that if we could incorporate a24:39greater level of friction24:41in the original process you would you24:43potentially could24:44massively lower the amount of initial24:47toxic24:48behavior that gets pushed out into the24:50system because we like to think of24:53and this is where you need psychologists24:54right but because we like to think of24:56the what’s on social media as like24:58humans are humans24:59and i would say that’s completely and25:02utterly25:02not how how this works because we’re25:05influenced by other people25:07we’re influenced by our environment25:09right so and that’s why we study25:10like what is what does the text box say25:12does it say like say something nice25:14or does it not say anything if it25:15doesn’t say anything you know where’s25:16your brain go25:17so what you’re going to see over over25:20time25:20is more of a focus to say can we lessen25:24the initial bad behavior that goes out25:27on the web and if we could then you25:29would have less people who25:30have to look at terrible behavior online25:33uh and then less dependence on25:35on ai systems so and less misinformation25:37i think you know unless25:38yes you published an article recently25:40about this idea25:42of friction and technology and you know25:44you had the example of25:45uh instagram asking you are you sure you25:47want to post this which25:49speaks to the the first example right25:51about cyber bullying and so on but the25:53the second one the second example you25:55gave was about twitter25:56having the uh the introduction into the25:59process26:00of retweeting where hey it’s like hey do26:02you want to read this26:03before you retweet it so yeah so26:06misinformation is is being slowed or26:08potentially being slowed a little bit26:09there26:10too well i’m glad you pointed that out26:12because26:13one of the things that that i i feel26:15like we need to have a different analogy26:17to26:17is oftentimes we like to say that26:19twitter is a megaphone26:21and i would say that’s not actually how26:23it works26:24right like twitter is not a megaphone26:26for trump or for other like heavy actors26:29on social media platforms it actually26:31works more like a symphony26:32where you have the one player who is a26:34conductor and then you have all these26:36other individuals who are playing26:37instruments a lot of times they’re26:39unknowingly adding26:41to the to the overall noise that a26:44person has so that’s why26:45if you’re twitter you would say we want26:46to prompt you to actually say did you26:48read this because26:49even though you you say you you care26:51about you know26:52misinformation and things like that you26:55might unintentionally26:57be part of the the the larger issue27:00right and this is where we’re talking27:01about the overall kind of health of the27:02information27:03ecosystem so that’s going to be that’s27:06going to be a major part27:07because i bet you you know if you’re the27:09same way27:10uh when you were growing up you probably27:12watched uh you know like jiminy cricket27:14remember the idea we had jimmy cricket27:16who was on your27:17your shoulder yeah right yes so what was27:19the idea like you had27:21you had the devil you had the good and27:23you say well what what do you think27:24about this27:25the very concept there is is supposed to27:27be about reflection27:29right and that reflection allows more27:32time to27:32to consider if something is good or not27:36and and frankly that is something that27:38is a part of27:39all of of law when you think about27:41criminal law27:42in any type like follow any murder trial27:44they’re always going to focus on the27:46actus reyes and the men’s ray i like the27:48act in the mental state27:50and we like to say in in law that27:52there’s there’s no thought police27:54right and the idea behind there is that27:57you don’t want to be able to read27:58somebody’s brain because their brain is28:00constantly filled with terrible28:02thoughts and that it only matters if28:04they act upon that like there’s a28:05concert between28:06the action and their mental state but28:09where28:10where a lot of emerging technology is28:11getting in the way of something we’ve28:13known for hundreds of years28:15is that the more you get closer to your28:18your actual initial impulse the worse28:21it’s going to be i mean28:23it’s painfully obvious because your28:25unfiltered brain28:27is not what should be out on the the28:30internet we know that like an example i28:32i always like to give uh in like28:35speaking and stuff is i say well28:36imagine if i had a device where i could28:38read everybody’s thoughts here28:40and people get really kind of like28:41embarrasses oh my god and they kind of28:43like snickered28:44like wait a minute like i probably28:46thought like these terrible things that28:47i should be arrested for28:49everybody has and what a lot of emerging28:52technology is doing especially if you28:54talk about28:54brain to text which is something you28:56know facebook and others are working on28:58frankly i’ve made amazing kind of29:00innovations on this right29:02is that if you can get closer to your29:05head29:05right right but the less distance29:07between head and side29:09the more problematic it’s going to be so29:11uh yeah i think uh29:13brain detects there’s going to be29:14obviously a lot of a lot of29:16fun issues with that because uh yeah we29:19we don’t want to be29:20mel gibson and read somebody’s uh no29:23right but29:23i think it’s also maybe let’s just cut29:25it there you don’t want to be mel gibson29:26don’t have email gibson that’s the end29:28of the podcast29:29no i think it’s a really interesting29:32point you know brain to text is a really29:35compelling idea for an interface and i29:37think you know anyone can imagine what29:39some of the29:40the potential there is on on a good side29:43right like it seems like29:44a lot of productivity uh but it’s very29:46very easy to see where that can be29:48weaponized and go wrong of course29:49the the other thing that i’m thinking29:51about is that we know29:53that predictive policing is increasingly29:55a field that’s uh that’s problematic and29:57that we’ve had29:58predictive analytics kind of tracking30:00everything that we’ve been doing30:02online and constructing these sort of uh30:06projected three-dimensional ideas of who30:09we are and what our aspirations are30:11uh based on sort of targeted advertising30:14but now it’s being taken into the realm30:16of criminal justice and and there’s30:18predictive policing that’s playing out30:20uh and of course that’s30:21disproportionately affecting communities30:23of color30:24uh so when we think about you know brain30:26detects and we think about you know30:28those types of applications30:30those are for sure the the applications30:32where we’re going to need to think about30:34weaponizing30:34you know how that gets weaponized and30:36what the impact of the experience of on30:38people is going to be so that’s a super30:40important30:41point well and what i would love to say30:43with that too30:44is that brings up something that we’re30:46obviously both30:47very very active in with this30:49intersection between technology and30:50humanity30:51and i think that the common question30:53that it’s actually getting at which is30:54something that people30:56dramatically disagree about is are we30:59an algorithm or are we kind of unique31:03right31:03like like i always joke like since i’m31:05i’m sitting right here my mother’s31:07library i can say this right my mom31:09always said right like i was a snowflake31:11i mean31:11i’m unique right there’s no nothing like31:13you and31:15there is nothing like that31:20and by the way you’re the jiminy cricket31:21on my shoulder i always think31:23what would david do when i go to post31:25something31:26well that’s why you know with so many31:28speaking gigs canceled uh what i’m31:29working on right now31:30is a a miniature uh david ryan polgar31:33that’s about six inches tall and then31:34you31:35you put it on your shoulder and perfect31:37and then you’re gonna be the first31:38person31:39so you’re gonna have no idea how badly31:41i’ve needed this31:43you know i have it with like a large31:44head so it looks a little more comical31:45and then you just put on your shoulder31:47and then anytime you’re having a bad31:48thought he says well no no no31:50you know yeah and then you pull the31:52string on the back it has a couple31:54uh catch phrases but from head to side31:57was that was that what you said earlier31:59like that’s going to be one of the32:00phrases32:01well but i think the other one is going32:02to be are you32:04an algorithm or are you unique because32:07because when you mention predictive32:08policing32:09and even when you think about you know32:12amazon and recommendations32:14it’s it’s thinking that your past is32:17predicting32:17your your future and that with enough32:20data32:21we can uh you know accurately determine32:24where your next step is right or even32:26with auto suggestion and things like32:28that32:28well what’s getting tricky is is is that32:32true32:32or is it subtly going to be off and then32:35the other32:36other part that i always like to bring32:37up which frankly doesn’t get enough32:39attention in the media32:41is that with a lot of these auto32:44suggestions based on our previous32:46behavior let’s say32:46like text right so like if i if i’m32:48texting somebody32:50it’s going to say okay this is how you32:52want to end your your statement this is32:53probably what you’re going to say32:55well the question i always like to think32:56about is how often32:58am i influenced by what they what they33:01said i should say33:02so if i want to write like have a and it33:05says great day33:07well maybe i was thinking great day but33:09maybe i was going to say33:10good day and it’s subtly different but33:12it it’s also influencing kind of my33:14my volition right and that’s i think a33:16larger larger question33:18is that now we’re being influenced by33:21the very33:21technology that’s pushing us in a33:23certain direction33:25and we like to think of it well it’s33:26already based on you but then33:28but then that has a certain cyclical33:30nature to actually33:31almost like um quantum human33:34consciousness or something33:35exactly like the moment you observe it33:37it’s changed right33:39this is why it’s going to be a seven33:40hour discussion because now i i think we33:42brought up more33:43questions than uh than answers well you33:45know i33:46also want to point out so uh lee odden33:48commented and asked predictive policing33:50as in minority report and i i think33:52there may well be people who are33:53watching who aren’t aware33:55of this trend of predictive policing so33:57i want to make sure that people33:58are aware that you know we’re not uh34:00speaking hyperbolically like there34:02there are you know kind of constructed34:04algorithms that are looking across34:06patterns of behavior and drawing lines34:08to demographics and enforcing you know34:11it’s kind of it’s broken windows34:12policing but with algorithms applied34:15so so there’s police police departments34:18that are enforcing34:19their or their deploying their units34:21more34:22based on what they expect is going to be34:24happening and of course it34:26disproportionately affects34:27uh communities of color and poorer34:30neighborhoods34:30so you know you know wherever you see34:32the police deployed more34:34often there are bound to be enforcing34:36more often so you get things like34:38this is the term broken windows policing34:40if there’s a broken window34:42you’re going to get arrested for that34:43are you going to get a ticket for for34:44something that34:45you know other people wouldn’t get a34:46ticket for white people driving down the34:48street aren’t going to get pulled over34:49for something34:50that a black driver being going down the34:52street might get pulled over for34:54so it’s a it’s a real concern and it’s34:55it’s a real issue34:57that uh that’s growing so i’m really34:59glad that lee you asked for that35:00clarification because i think35:02folks do need to know that that that’s35:04really happening out there35:06uh yeah in in amongst all of the other35:08kind of algorithmic bias35:10and predictive analytics uh kind of35:12quagmire that we’re dealing with35:13that that big over difficulty is35:17happening as well35:18yeah well but i think the the the other35:20part about predictive policing or just35:22that larger kind of concept with it is35:25one of the things that i’ve kind of35:26noticed uh with with altx human35:29is that there’s a real frustration35:32because people feel like they’re being35:34impacted by the technology on their35:36communities35:37before they have the ability to voice35:39their concerns35:40so one of the things that i’ve kind of35:42taken away from that is that35:44really the frustration and we like to35:46call it tech lash whatever35:48but the frustration that a lot of35:49society feels35:51is is seemingly between the gulf between35:54how fast technology moves and how slow35:57our consideration35:58of technology moves so that’s why you36:01know i like to say hey we’re forming36:02this accelerator for tech consideration36:04because36:05one of the traps that we oftentimes get36:06into is we like to say36:08well you can’t slow down innovation i36:10mean how many times have you heard that36:11well you can’t do that and it’s true36:13like you don’t want to but a lot of36:14uh a lot of like hurdles in the way of36:17an innovator right because36:18they want to be unchecked with within36:20term with in terms of their innovation36:22and creativity36:23yeah again we’re making innovation do a36:25lot of work as a word36:26oh true that’s true that’s true that is36:29a very36:30very large catch-all now but i think the36:33key part36:34is to say well what if we could also36:35speed up our ability36:37to think about how this technology would36:39be utilized36:40so before predictive policing policing36:43is happening in the communities and now36:45you know we’re talking about that it is36:47we would need to say okay36:49this needs to be in front of our you36:51know our elected officials we need to36:53have a political36:54conversation about these because again36:56these aren’t technical issues36:57these are issues about what do we want37:00so this is where a lot of predictive37:02policing37:03and uh you know facial recognition it’s37:05actually a two-part question because37:07it’s37:07it’s one about making these systems more37:09fair but then37:11the larger question before you even get37:13to the fairness is37:14do we even want these these systems37:16right because you you could decide as a37:18you know society that we said well no37:19this is something that we37:21we don’t want to have and that’s37:23obviously happened with a lot of um you37:24know37:25cities and facial recognition right now37:26saying let’s put it on pause till we37:28really37:29figure this out a little more yeah this37:30technology itself and then there’s how37:32it affects human experience and that’s37:34kind of the under underpinning of this37:36show is to examine37:37you know how data and big data and and37:40technology sort of especially emerging37:42technology37:43kind of impacts humanity at scale and37:46when you think about the deployment37:47across society and all these different37:49facets that you’re talking about37:50politics37:51and how you know sort of social37:54experiences or37:55experiences in community in in37:57neighborhoods there’s so many different37:59facets for this and it goes so far38:01beyond38:02what the technology is capable of38:04believe me technology is capable of so38:06much right now and i say believe me to38:08our audience i know of course38:10you are very familiar so i actually want38:11to sort of steer there because you you38:13mentioned38:14with um yeah alltech is human and and38:16the uh38:18curating and accelerating all these38:20ideas i wonder38:22it strikes me that the one of the things38:24you and i have in common is that we are38:26surrounding ourselves with people who38:28are big thinkers38:29in technology and so it’s it’s not just38:31that we’re38:32thinking and speaking and working in the38:34space but that we are curators of the38:36space in a sense so i wonder38:37in your work curating both funny as tech38:40and all tech as human38:42what have been some of the ideas that38:44you’ve encountered38:45from some of your guests that have been38:47the most38:48mind-blowing or cool or that you might38:51not have otherwise encountered38:53well actually the the biggest thing and38:55i say this because this is like such my38:57obsession lately you know so i’m trying38:59to do more mono tasking in life39:01the biggest takeaway that i’ve learned39:03just from kind of interacting with a lot39:05of people is39:06lately i have a lot of college and grad39:08students who are reaching out because39:09they want to get involved in the space39:12and i was having a conversation recently39:14and they said well you know like how did39:15you39:16how did you get involved in this space39:17and i said well you know kind of by like39:19brute force39:20like you know i just kind of said this39:21this needs to be a thing and let’s make39:23it a thing over over years39:25and then they they kind of push back on39:27that a little bit and they said well39:29that that probably also a little bit of39:31like privilege behind that because uh39:33you know you assume that you could just39:35make a space or do39:36do something or create your own kind of39:38career39:40and i really took that to heart to say39:42wow you know39:43that is that is kind of kind of true so39:46uh39:47something i’ve been really kind of39:48working on is like well then39:50what does this space look like how do39:52people actually get involved because39:54we’re all saying hey we want more people39:55who are39:56thinking about responsible tech stuff39:57like that but one of the things that39:59i noticed by having all these40:01conversations is that people40:02said that sounds great i’m excited i you40:05know i see all this media coverage40:07but nowhere in there did they say like40:10what are the jobs what what kind of40:12school what are the skills that i40:14that i need like like now you see all40:16these like responsible innovation like40:17facebook just announced this and you see40:19salesforce they’ve got a lot humane tech40:21and stuff like that that they’re doing40:23and they say okay well how do i how do i40:25do that40:26and one of the other things that i that40:28i have learned over time40:30is that so many people who are actually40:32in those positions of40:34power you know i’m having a conversation40:36with them and they say40:38uh well yeah i kind of have like a funny40:40background it’s not necessarily just a40:41traditional tech background and i said40:43you’re perfect for this40:44exactly exactly because that is40:47something that we need40:48to emphasize over and over and over40:51again because40:52the problem that is is still occurring40:54is that40:55people think that they’re not welcome40:58and i and40:58you know i really want to emphasize that41:00because technology is affecting the41:03human condition right now emerging41:04technology right in social media41:06so we need the saints and the poets and41:09the attorneys41:10and the psychologists and the41:11sociologists and the social workers we41:13need everybody because these are41:14social problems we frame them as41:16technical issues and you want to solve41:18the technical issues41:19but but really these are social problems41:22therefore we actually need more social41:24problem solvers41:25and then it’s going to be like a hybrid41:27so you know i recently saw that like uh41:29you know a lot of organizations like af41:31were all they’re focused on like okay41:33how can we kind of like incorporate41:35a broader degree of like uh competence41:38in41:38certain areas and i think that’s the41:40future is that you’re going to have41:42these kind of like hybrid41:43hybrid types of careers so to kind of41:45fully answer your questions like41:47i’ve learned from from a lot of people41:49that uh41:50we need actual onboarding uh that was41:53like the big aha41:54it’s like nobody has focused uh on41:57onboarding people41:58into the responsible tech ecosystem so42:01uh that’s where that’s what i’m trying42:03to do with all texas human we’re you42:04know putting out this like guide in42:05september and42:07uh you know it’s gonna focus on that to42:09actually say like here’s somebody’s42:10education journey here’s somebody who’s42:12getting a phd in this right now42:13here’s somebody who who works at a42:15center or wherever you know42:17focus on ai ethics and then here’s job42:20titles that42:21are coming up here’s the organization42:22here’s here’s like 500 organizations in42:24the space let’s hear from them42:26because we tend not to have the human42:28side of it we you know we have these42:29like media stories around it but nobody42:31actually says like42:32how do i do that we need to have42:35like like think about all the problems42:37we have today we need42:39the the 20 year old who’s like excited42:41about this to say42:43i have a path that there’s an actual42:45pathway42:46to to to be a uh you know to be involved42:49so so basically i’m just trying to like42:51you know find all my replacements42:53yeah and that’s great i think that’s so42:55important and i get asked that question42:57a lot too42:58and there’s there’s never a good answer42:59so i’m i’m43:01just fascinated and excited that you’re43:03putting that together i43:04my answer is often that you know43:06whatever field you came up through43:08is the field right to kind of come from43:12in order to do this you just need to43:13bring this well-rounded perspective43:16that you have and a lot of times it43:18feels like the people that i know43:20that have similar uh kinds of focus to43:23to you and43:24my and to myself are coming out of user43:27experience backgrounds or product43:29backgrounds and that’s wonderful i think43:30those are great43:31kind of holistic backgrounds within tech43:34but of course as you’re saying i think43:35we need the humanist perspective43:37from beyond tech as well and it needs to43:40overlap with that43:41well i mean one of the big kind of43:44classic points that happened43:45let’s say with social media uh for this43:48was a bunch of years ago you know you43:49had this father whose daughter died and43:52then43:52he kept on seeing photos of his of his43:55uh deceased daughter and it really43:56bothered him because he said well i43:58didn’t i don’t want to see this43:59but because we weren’t thinking about44:01the the kind of44:02impact of over you know seeing somebody44:05uh somebody’s loved one who’s now44:07deceased44:08we were just thinking like this happened44:09a year ago therefore i’m going to44:11display this44:12and that’s where like at facebook at the44:14time they had to hire their compassion44:15team that they call it which since44:17changed its name but it really pointed44:19out that the need to say44:21wait a minute like anything we’re44:23working on and it’s like44:24you mentioned some of the the you know44:27really interesting but44:28uh also kind of like hey we’re gonna44:30have a lot of issues technology like44:31uh you know uh brain computer interface44:34and then you know we didn’t talk about44:36virtual reality but obviously with44:37virtual reality and augmented reality44:39and xr44:40uh there’s there’s a whole host of44:42issues that are totally like44:44unsolved right now but that’s also like44:46it’s it’s scary but also exciting44:48it’s exciting because somebody listening44:50to this right now44:52could actually be the person who like44:55really helps out and solves the problem44:57and that’s something that i think44:58sometimes we forget it’s like it’s like45:00the classic idea it’s like45:02somebody’s got to do this so right now45:04we have major issues that need to be45:06solved45:06and it’s like somebody needs to solve45:08these we need more people who are like45:11let’s get in the mud and let’s have45:13these these important conversations45:14yeah i think it’s really always45:16important to to be able to think about45:17the full range of possibilities45:19with tech or with anything and know that45:22this could go really badly45:24and also this could go really well and45:26in my mind45:27if once you see that range of45:29possibilities it is your45:30ethical obligation to work toward making45:33it go really well45:34you just want to plan out what do we45:36have to do to make it go really well and45:38avoid the really bad45:40well i remember when uh clearview ai45:43there was a cashmere45:44hill article in the new york times a few45:46months back and that was that one that45:48kind of45:48you know presented a lot of problems45:49with like facial recognition and one of45:51the45:52i believe investors was quoted in the45:54piece and he said something akin to45:57well you know it might lead to a45:59dystopian future but46:00what can i do and i said well that’s the46:02exact problem that’s so defeatist46:05and one of the reasons why we you know46:07and i named it all tech is human46:09is i wanted to put the agency back on us46:11because this is not coming from the46:13heavens46:14right anything that we create is usually46:16within the larger structure of deciding46:18what we want to incorporate in our46:19society what we want to allow what we46:21don’t want to allow46:23we should not forget we should not kind46:25of like forget our responsibility46:27behind this the future is not written if46:30the future was written46:31then i would be riding around on my 3d46:34printed segway46:35wearing my google glass that i bought46:36with my cryptocurrency but guess what46:39guess what we’re using skype i think46:40that was like invented in estonia like46:4215 years ago46:43right so the future is not written46:46we are the ones who are determining the46:48future let’s not forget that46:51yeah that’s a that’s why i have david46:53and pogar on my shoulder46:54by the way everyone yes you’re waiting46:56for that you’re46:58such an important point and i also think47:00you know it’s also good to be47:02able to be optimistic about technologies47:05and think about what the47:06the opportunity is you know while as you47:09say47:10you know kind of containing the the bad47:12outcomes so47:13what is it that you are most optimistic47:15about with47:16the future of technology or the future47:19of human experiences that technology can47:21provide i mean it’s hard it’s obviously47:24hard to find a silver lining with with47:26everything going on covet which is47:28obviously47:28a you know a major major kind of47:30emotional and physical47:32disaster for for so many so many of us47:34but one thing that i i47:35do think it is causing is to say what do47:38we want from our technology47:39so for example over over the last couple47:41years we’ve talked about like let’s say47:42telepresence machine47:44or you know using robotics like spot the47:46dog from boston dynamics47:48but now it’s actually a time where we47:49need that stuff like if you had47:51somebody’s loved one47:52in the hospital that you couldn’t visit47:54because because you would get sick47:56that is actually a time where you would47:58want a telepresence machine that is48:00effectively like a robot that’s got an48:01ipad to it that would zip in there48:03right so a lot of these technologies48:07can enhance these these these moments or48:10can extract48:10more more value from it so i think now48:13is also a time where we’re saying okay48:15how can we then better align48:17you know you know what i’m saying like48:18the the best and brightest of our48:20generation48:21should not be focused on getting us to48:23to you know click on an ad48:25it should be focused on improving48:27humanity and if there’s one thing that’s48:28pointed out48:29with 2020 as it’s gone so far it’s that48:32we have48:33major societal issues but we also have48:36the talent and48:37you know expertise to solve some of48:39these and another area48:40that that i think should be focused on a48:42little more48:43is we are really missing out on human48:47touch48:47and i think that you know if this48:49continues for a couple months48:50it’s really going to start impacting us48:52i mean i frankly i feel impacted by it48:54because we we need to hug one another we48:57need to48:58we need to shake hands as americans and49:00i know some people you know49:02would disagree but we need49:05warmth we need presence of somebody and49:08i would love it right now if there was a49:11way that like49:12we ended this this conversation and like49:15we had some type of haptic feedback49:17where like you could like pat me on the49:19shoulder or something like that49:20because everybody right now isn’t is an49:24avatar so i’ve gotta i’ve gotta have49:26something to say like49:27kate like you and i are our friends we49:30know each other49:31right so i want a greater connection49:33with you49:34than than with any other video that i49:36can watch online right now49:38you are more important than that other49:40video but right now it’s still very49:43very two-dimensional and i’m not feeling49:45anything from you and i think49:47there’s going to have to be a lot more49:48focus on saying how can i feel this49:50conversation more49:51because i mean listen i mean people are49:53sick and tired right now49:54like not another zoom call you know it49:57but if if there was some kind of feeling49:59behind it50:00then you would say okay i feel nourished50:02whereas right now50:03you sometimes feel exhausted yeah i felt50:06nourished like i50:07felt somebody then that that actually50:09could be really powerful50:11someone just shared and i i retweeted it50:14but someone shared with me50:15on twitter uh a denim jacket i think it50:18was50:18maybe zara or ikea or h m or someone i50:22can’t remember who was pushing it50:24but it was one of these devices where50:26you know you wear the jacket and someone50:28else wears the jacket and50:29if you sort of tap the shoulder it’s50:32going to tap the shoulder of the person50:33who’s wearing the jacket50:34i don’t know but i see a lot of these50:36kinds of things yes50:37gifting like there’s a whole kind of50:40trend50:41in gifts that there’s haptic and and50:44sort of visual feedback like if i give50:46you a device that sits on your table and50:48i have one sitting on my table50:50anytime i think of you if i just you50:52know tap the device it lights up in your50:54room50:55oh kate’s thinking to me that’s nice50:57right right there’s a lot of promise for50:59it because again51:00we’re not trying to replace humanity but51:02we’re trying to always do51:04is no matter where you stand on an issue51:07at the end of the day we’re actually51:08pretty basic we want more friends51:11we want more love right they’re actual51:14face emotions51:15and and i think covet has really set51:17that in motion to say51:18hey we can disagree about a lot in life51:20but what we’re trying51:22to do is is get more value be happier51:25as as humans and be more fulfilled51:29be more kind of educated and like51:31stimulated51:32and technology has a major role in that51:35and now it’s about saying like51:37how can it be more focused on that as51:39opposed to something that is more kind51:40of a51:41extractive in nature that’s wonderful51:43and as obviously you know as i would say51:45it would be about meaning and meaningful51:46experiences and that’s51:48that’s what for me always comes back to51:50is there a concept that it always comes51:52back to for you51:52is there kind of this one core theme51:54that you always find yourself returning51:56to51:58uh well i think that’s why i went with51:59all tech as human because it did come52:01down to that because52:03when i was thinking about algorithm bias52:05things of that nature it always would52:07come down to say52:09it’s about our human agency it’s about52:12what we’re going to allow52:14this is not happening to us this is us52:18we are part of the process we are not52:20just like magically watching something52:22take place and i think52:23we oftentimes forget that so yeah for me52:25i always just52:26would come back to say hey alltech is52:28human so i’m like you know52:29i’m gonna run run with that as an52:31organization hey52:32if you’re a brander you might say that’s52:34a terrible idea you got to put52:35foundation or something like that in52:37in the name but uh you know i’m gonna52:39stick with it52:40i think it’s great of course you know52:42it’s so similar to my own work so i’ve52:44always loved it52:46we’re so aligned in that uh but you know52:48you talk you’ve been talking a lot about52:50this idea that52:51you know tech is not neutral and we52:52quote kim creighton a lot on this show52:54it’s52:55happened several times over the the last52:57few episodes that we’ve talked about kim52:58creighton and her her53:00principles and tech is not neutral is53:02one of those principles so53:03i want to make sure that folks are aware53:05of the wonderful work and scholarship53:06she’s done53:07and promoting that notion so uh53:10hey what um what do you think that we53:13could do53:14in culture just in general to stand a53:16better chance of bringing about53:18the best futures with tech as opposed to53:20the worst features53:21yeah well what we can do is actually get53:25more involved in the process one i think53:27that the part of the issue is we don’t53:28feel like we can53:30but we’re going to have to demand that53:31we are and i think a lot of this53:33frankly is going to come down to53:34political involvement to say that53:37we want we want these these53:38conversations to to to53:40be happening we don’t want uh it to be53:43going in two different directions we53:44don’t want something to be adopted53:46and deployed right before we’ve had a53:48chance to actually say what53:50what do we actually desire so that’s the53:52biggest part is that53:54uh everybody needs to to add their voice53:57uh because these are political issues uh53:59and right now sometimes people think54:01well i’m not54:01i’m not a techie uh guess what i mean54:04listen we’re uh54:05if you’re caring around as smart all the54:06more reasons54:07[Laughter]54:09exactly we need everybody so that’s the54:12biggest thing and i say that because54:14that’s probably the most common uh54:16misconception that that happens all the54:17time54:17you know i i had somebody that the other54:19day who who said uh you know something54:21like54:22yeah you know like with my background as54:23social like i didn’t think that that i54:25could get involved with something with54:26like machine learning it’s like54:27then they were like excited that it’s54:29like wait there are these54:31opportunities right because technology54:34is is much larger so technology is54:35society right so it’s like these are54:37actual like54:37social issues and i think once we start54:40start54:40uh applying that then we start saying54:42yeah yeah i can54:44i can get involved uh you know and and54:46that’s what we need to54:47to really do i i think as a society is54:50like54:51get plugged in and be part of the54:53process how can people get involved with54:55uh all tech as human or funny as tech54:57how can people follow54:59and sure what’s going on there well uh55:01if you want to get involved i mean i i55:03would say with with all tech assuming55:04you go to altercasehuman.org55:06or write us at hello at alltech is55:09human.org55:10uh funny as tech is just funny as tech55:12dot com uh55:14obviously we’re doing the live shows on55:16pause and and just doing regular kind of55:18podcast uh recordings but with with all55:20to consuming a lot of opportunities to55:22get involved so even right now with this55:24guide55:24we’ve got i think about now 20 2555:27collaborators all throughout the globe55:29who are piecing together all these55:30different organizations and job titles55:32and doing interviews things like that55:34so it’s becoming a very kind of like55:36global effort that we’re looking55:38for these different backgrounds so for55:40example like we just added somebody uh55:42earlier today from the uk55:43and then you know she was looking at55:45some of the raw material we had said hey55:46you forgot these55:47three or four organizations it’s like55:49that’s exactly why we need all these55:50different people because55:52i’m not in the uk right like you want55:54all these people who say wait55:55don’t forget this part you know so we55:57just got a few people from india and55:59other locations56:00and that’s what you need to basically56:02say like well don’t forget this56:04this perspective because that’s56:06something else i learned is56:07as i know when we were doing a talk56:09recently for autism human56:10on balancing uh handling like56:13misinformation versus like56:14free expression promoting free56:16expression uh you know somebody from the56:18uk said to me well56:19that’s kind of like a very american kind56:21of idea56:22you know in the uk we’re going to56:24balance that that differently and it’s56:25like yeah that’s that’s that’s a good56:26point56:27we shouldn’t we shouldn’t forget our our56:29limitations or our kind of bias56:31that we’re going to have so anybody no56:34matter where you are56:35please uh please get involved and you56:37can also kind of reach out to me56:38um yeah honestly on linkedin i’m56:40probably the most active uh i’m not as56:42good56:42as you on on twitter but yeah i do i am56:44at tech ethicist56:46um but yeah they have great handles that56:48that’s easy to write thank you56:49thank you yes but uh that yeah that that56:52is56:52uh although like people have a a tough56:55time saying the word ethicist56:57so i tend to get involved with uh with56:58with terms that that57:00are tongue twisters like i also started57:02something before autism called the57:03digital citizenship summit57:05and often times i’d be on tv and the57:07newscaster would say like the digital57:09citizenship oh my god like57:11come up with a better term man i mean57:14they didn’t say that57:15yes i don’t know i was i was reading57:17their brain to text and that’s frankly57:18what they57:19what they’re saying to me like get this57:21clown57:22off and like have them come up with57:24better57:26short distance from head to side in that57:28case57:29exactly i had to say digital citizenship57:32and then they had to say tech ethicist57:33they’re like my god is this guy just57:35giving me tongue twisters57:37and then they had to say your name it’s57:38like how many syllables are you going to57:40throw into this oh57:41well i’m saying thank you for saying57:43like the whole name i just didn’t want a57:44google ganger because there’s another57:45david polgar out there who does some57:47some acting57:48so i was like you know what i’m going to57:49do david ryan polgar but i’ve learned57:50over the years that57:52social media is not made for the middle57:54name like there’s like nowhere57:56on like uh let’s say linkedin to even57:58but your middle name and57:59people get very confused there’s i58:01actually have thought of doing58:02a podcast that’s just me interviewing58:04all the other kate o’neill’s out there58:06because58:07that’s really screw with google but i i58:09love the fact that there’s uh kate58:11o’neil who’s a58:12professor affiliated with berkeley and58:14she wrote a book last year called waste58:16so she’s a climate expert58:18and because i’ve done some work around58:20tech and climate we58:22get confused all the time sorry58:25and then there’s kathy o’neil who wrote58:28mass destruction58:29so you know we get confused all the time58:31so i think it would just be really fun58:32to do a show58:33that is only me interviewing all the58:36other similar names out there58:38it just creates more confusion i love it58:40i love it58:41and so as far as confusion with you and58:43not not confusing you58:45people can find you at david ryan polgar58:48on linkedin58:48at tech ethicist on twitter uh also your58:52tech ethicist.com right i am i am okay58:55so58:55i try to make it a little easier to find58:57me that way and hey i had to block out58:59the other david blogger so i own59:01davidryanpolgar.com technicist.com and59:04uh you know whatever dave ryanpolar.com59:06so it’s like59:07that’s modern modern life man you know59:10it’s all about the url59:11excellent yeah of course it is i i i59:13think i buy about59:14two urls a week so59:18i’m the same way like like an idea pops59:20in you’re like59:21this could be brilliant or this could be59:22a terrible idea yeah i don’t know59:24we’re 20 bucks you know so yeah geek if59:27you’re registering59:28two domains a week i told you this we59:30said this was going to go on for seven59:32hours59:32now our audience is like okay you59:33weren’t kidding yeah yeah59:36i just want to thank you so much for i59:38know you know59:39folks don’t know but we’ve known each59:41other for years we’ve59:43worked with each other’s programs and59:44we’ve been on each other’s shows and i59:46just i’m so grateful59:47for your friendship and for the work59:49that you do so thank you so much for59:50being on the show59:51david kate you know you’re kate59:53o’neill’s always bringing the ko always59:55doing a knockout job59:56uh and there’s only one kate o’neil in59:59my book so uh thank you for60:00doing such a great job with the tech60:02humanist show and these are important60:03conversations that people need to have60:05absolutely thanks so much i appreciate60:07you being here to help have them60:09well thank you60:17you
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Show notes
About this episode’s guest:
David Ryan Polgar is a leading voice in the areas of tech ethics, digital citizenship, and what it means to be human in the digital age. David is a global speaker, a regular media commentator for national & international press, and a frequent advisor & consultant on building a better tech future. He is the co-host/co-creator of Funny as Tech, a NYC-based podcast & occasional live show that deals with our messy relationship with technology, and is the founder of All Tech Is Human, an accelerator for tech consideration & hub for the Responsible Tech movement. David recently developed a digital citizenship class for adults and a tech ethics hub for college students. He serves as a founding member of TikTok’s Content Advisory Council, along with the Technology & Adolescent Mental Wellness (TAM program).
He tweets as @techethicist.
This episode streamed live on Thursday, August 6, 2020. Here’s an archive of the show on YouTube:
Highlights:
1:20 David Ryan Polgar intro3:21 weird coincidence?!4:40 and a tornado?!6:05 previous podcast discussion — will update here with a link when it goes live!7:23 attorney and educator?!10:44 “no application without representation”11:56 the politics of technology15:55 impact over intent16:25 social media and free speech online21:13 content moderation: humans and AI24:32 the role of friction in tech27:32 distinguishing between thought and action in law28:24 “your unfiltered brain is not what should be out on the internet”28:50 brain to text30:59 “are we an algorithm”37:14 “do we even want these systems”46:05 “I wanted to put the agency back on us”46:28 “the future is not written”53:55 “everybody needs to add their voice”54:54 How can people find you and follow your work? (alltechishuman.org, [email protected]; funnyastech.com; @techethicist; David Ryan Polgar on LinkedIn; techethicist.com; davidryanpolgar.com)
About the show:
The Tech Humanist Show is a multi-media-format program exploring how data and technology shape the human experience. Hosted by Kate O’Neill.
Subscribe to The Tech Humanist Show hosted by Kate O’Neill channel on YouTube for updates.
Full transcript:
00:14all right00:15welcome to the tech humanist show uh00:19i hope that we’ve got some folks00:21watching uh where there’s a couple00:22people starting to show up00:24if you hear me give me a little00:28thumbs up or smiley face or some kind of00:30okay in the comments00:32you know that if you’ve been tuned in00:34the last few weeks you know that we’ve00:35been having00:36some weird audio issues so we’ll just00:38make sure that everything is00:40golden and we’re off to the races00:44and i’m excited that we get to have00:47today our guest today00:50is uh oh wait hang on one second i’m00:53getting i’m getting00:54signals getting signals00:58i want to make sure we’re all set here01:02all right01:09there we go brian shulman we got you01:11cato rob left thumbs up blend it hand01:13loud and clear01:14loud and clear glad to hear it folks01:17thank you so much you are01:19life savers all right well i want to01:21bring on01:22my guest david ryan paulgar oh my gosh01:26one of my favs one of my faves and i01:28know he’s a lot of your faves too01:30because when i made the announcement01:31that he was going to be on the show this01:32week there were like01:33there was much rejoicing there was uh01:35there was all this joy from the land01:38so let me just tell you a little bit01:41about david ryan polgar he is a leading01:44voice01:44in the area of tech ethics digital01:47citizenship01:47and what it means to be human in the01:49digital age is that perfect or what01:52david’s a global speaker he’s a regular01:54media commentator for national01:55international press01:56he’s a frequent advisor and consultant01:58on building a better tech future02:00he’s the co-host and creator of funny as02:02tech a new york city-based podcast an02:04occasional live show02:06back in the pre-covet days at least that02:08deals with our messy relationship with02:10technology02:11and is the founder of all tech is human02:13an accelerator for tech consideration02:15and hub for the responsible tech02:17movement david recently developed a02:19digital citizenship class for adults and02:21a tech ethics02:22hub for college students he serves as a02:24founding member02:25of tick tock’s content advisory council02:28along with the technology and adolescent02:30mental wellness02:31program so please help me welcome02:34david ryan polgar uh you are on my02:38friend02:38thank you so much for being here thank02:40you and you should have mentioned too02:42you were also a guest02:43live on stage in new york for funniest02:46tech so i always appreciated02:47uh not only kind of how you’re right02:50operating on the intersection of tech02:51and humanity02:52but you also uh you know apply certain02:54levity to that and i think that’s what02:55we need so that’s what i’ve been really02:57enjoying watching02:58uh the tech humanist show so far so uh03:00thrilled to be a guest and i know we03:02have03:02a lot to talk about so that’s why yeah03:05we do we really do we’re doing this for03:06seven hours right03:07seven hours is the plan yeah so i hope i03:10hope you’re all out there in the03:11audience land like03:13really ready to go seven hours get your03:15energy drink03:16you know uh you need two of the five03:18hour energy drinks and then you’ll have03:19a little left over03:20yeah yeah so what’s really funny is you03:23know i think03:24very few people know uh is that03:28i actually tried to start a podcast03:31about three years ago i got a few03:33recordings in03:35and then i was hit by a car and so i put03:38put the project aside and i didn’t come03:40back to it but few people know03:42that my very first guest was the david03:45ryan pulgar that you see here today03:48but david i don’t know if you remember03:49this but03:51i went back and listened to that audio03:53it would be interesting to go back to03:54see it the other day changed right03:56you did go back wow the archives and i03:59found something04:00i found something very funny given given04:02what happened to me a few months after04:04uh we got started04:07let’s say if somebody is in a bad driver04:10can you all hear this04:12that doesn’t mean they shouldn’t drive a04:14car there’s there’s car accidents all04:16the time it doesn’t mean that04:18you don’t teach we are talking about the04:21car driving analogy04:22uh because i think uh social media and04:24technology04:26there’s a lot of good things that can04:27happen so are you saying that he’s04:29really good i caused04:30yeah i think you caused it is what i04:33think happened04:34yeah life life is not final destination04:36although04:372020 i think feels like final04:38destination so04:40what very few people also know is that04:42you just had a tornado04:44uh affect your oh my god i know yeah i04:47mean in my life i balance between04:49uh manhattan where i’ll take this human04:51the oregon run is based04:52and then also uh living in in04:55connecticut and connecticut got slammed04:58with that storm so04:59it’s like you know i’m kind of giving up05:01on 2020. and uh yeah knocked down a05:03bunch of trees05:04so hey i’m uh i’m actually i i like call05:07up uh you know05:08my mom uh i’m sitting at her house right05:10now because i think i’m out of power for05:12for a week so05:13hey the bonus is that i get to see my05:15mom more so that’s uh05:16i’m gonna go with that yeah we family is05:18important yeah family is important and i05:20gotta say05:21your mom’s bookcase is a pretty good05:23bookcase it looks looks really she’s a05:25reader05:25i gotta say so uh i i’ve seen it a lot05:28i’ve learned a lot05:29uh you know i’m trying to get uh get it05:32through osmosis my mom’s05:33uh her brilliant she’s she’s really good05:35at trip pursuit she’s a05:36great reader uh so yeah definitely a05:38very thoughtful woman yeah i feel like05:40this is an 11 out of 10 on one of those05:41rate my bookshelf05:42twitter accounts um we can just submit05:45it to you and see what they say05:47but i did i didn’t scan what actual05:49books are behind me so hopefully there’s05:50nothing kind of like embarrassing but i05:52think i think i think she’s05:54she’s above board that’s good05:57well you know i think this is really05:58it’s it’s going to be so fun to talk to06:00you and i know we’re going to cut into06:02so much of our time with just joking06:03around with each other it was really06:05also funny uh just to just to point this06:08out too06:08is that the last time that uh david and06:11i saw each other06:12it was days before the lockdown began06:16and we recorded and as far as i know as06:18yet to be06:19earthed you know heard show06:22uh but it was a fantastic discussion it06:24was supposed to be i loved it06:25yeah it was like tech ethicist versus06:28tech humanist06:29right although i think the versus did a06:31lot of work in that statement because06:32there’s06:34very little versus that is actually06:36coming coming up because06:37uh when you reached out my way i said06:39wait a minute kate and i we recorded06:42a podcast together in in march and06:44that’s when everybody was doing the06:45elbow bump remember that was a thing for06:46a while06:48so we did that when we saw each other uh06:50but no i guess it’s uh06:52it’s being fine-tuned so that’s going to06:54come out so cool06:55so we’ll include that in show notes uh06:57for folks if you know if you want to06:58check that out once once that’s live07:00i’ll make sure to circle back and07:02include a link to that07:03uh so yeah so what you know what’s07:06really interesting about you07:07david is not only do you have you know07:09this great tech ethics07:11perspective and you’re you know you yeah07:13as you mentioned07:14there’s this levity uh that you know you07:16you complimented me on that but of07:18course that’s right back at you and07:19and of course this human-centric07:21approach to what you do07:22but you’re also i think folks may not07:25know that you’re also07:26an attorney an educator by background07:28right so you’re bringing so07:30many perspectives yeah well i gotta say07:33too07:33something that doesn’t get discussed a07:35lot in the media is that there07:36are actually a lot of attorneys involved07:39in the responsible tech space07:40so for example with my role with tick07:42tock i’m dealing with07:44trust in safety content moderation types07:46of teams07:47the vast majority of people i interact07:49with are are attorneys and07:50one of the issues is sometimes when we07:52think of attorneys we think of it in07:53terms of like07:54you can’t do this a compliance type of07:56mentality right however when you really07:58think about the law08:00one the law is steeped in in the concept08:02of ethics but two08:03it’s also all about critical thinking so08:06when you think about your last08:07conversation you had with an attorney08:09guess what they tend to do they tend to08:10think of worst case scenario they tend08:12to think of permutations they say well08:13okay i see what you’re trying to do but08:15here’s how you could08:17this could go wrong well one of the08:19reasons why we actually08:20need more people like that in tech is08:23because08:24a lot of times a technologist would have08:26a certain bias and everybody has bias08:27right i have my own bias08:29but they would have a certain kind of08:30bias to saying okay here’s what i’m08:32creating as a product08:33and here’s the intended use of it08:35whereas a lot of the work that i try to08:37do and try to bring is saying08:39yes we we need to focus on the intended08:41use but also bring in the idea of the08:43unintended consequences of it the08:45downstream08:46impact the negative externalities so you08:48do actually need some worst case08:50scenario people in here because for08:52example when you take a a a08:54product like twitter jack dorsey has08:56come out in recent years when we’ve seen08:58how authoritarian governments have09:00exploited09:00the platform and he said well you know i09:03kind of wish i designed this differently09:05in other words it would have been09:06beneficial to have other people who say09:08hey i get how this can lead to the09:10spread of democracy but how would it be09:11used by authoritarian governments who09:13can utilize this to track09:15uh dissidents political dissidents how09:17would this be used when the actual09:19uh you know authoritarian type of09:21government is the one who’s clamping09:23down on speech09:24uh and and that’s something where we09:26need to incorporate09:27more ideas and more more voices yeah how09:30can this be weaponized right09:32that’s the big question across a lot of09:34technology and i think that’s09:36as i keep coming back to and i know you09:38you must as well is one of the reasons09:39why it’s so important to have diverse09:41teams and diverse perspectives that are09:43weighing in on the development of09:45technology09:46yeah well that’s the big thing kate that09:49i think we should always focus on is09:50that09:51we all have our limitations and one of09:53the mistakes that i09:54want to kind of point out that i still09:56see that it’s happening right now09:58is that we still focus on saying like10:00hey how can we get jack dorsey to do a10:02better job how can we10:03get mark zuckerberg to be more ethical10:05and yes that’s important10:06you so you want you know those people in10:08that position of power10:10to to to be more ethical and responsible10:12but you also need to say10:14it’s not about one person it from from10:16an american perspective10:18right that’s very dangerous to have a10:19consolidation of power10:21right one person should not decide the10:23fate of three billion people like that’s10:25antithetical10:26to the very idea of what it means to be10:28a10:29an american like that american kind of10:30kind of experience so i think10:32a lot of uh social media let’s say10:35what it’s going to do in the coming10:37years is it’s going to start10:39integrating itself into the social10:41structures to actually say like how can10:43we have representation10:44the quote that i’m kind of using lately10:46is i like to say no10:47application without representation right10:51well because think about it like the10:52phone that i’m carrying around in my10:54pocket10:55that impacts the people i interact with10:57it impacts the news that i get which is10:59really10:59how i view the world it’s it’s altering11:02the human condition11:03that is not like selling somebody tacos11:06right that’s not something that we11:07normally say this is a private company11:08they can do what they want go to another11:09taco stand11:10it’s not it’s actually impacting how i11:13see the world11:14that is so consequential so my big big11:17pitch is that11:19emerging technology especially social11:20media has such a profound11:22impact on us on an individual level and11:25also societal11:26that it behooves us to to be more11:28thoughtful about it and also incorporate11:31more of society in this process11:34so if your social media company there11:35needs to be more transparency there11:37needs to be more involvement11:38we’re starting to see uh a push that11:41that direction11:42well it has become so entrenched in the11:45political conversation right it’s it’s11:47now inextricable like the social media11:49platforms11:50and politics are inextricable from one11:52another in ways that they weren’t even11:54just a few years ago11:56we’ve entered i think the politics of11:57technology that’s the phrase that i kind11:59of think about is that12:02oftentimes we we like to say well you12:04know our congress they’re just not12:05technical enough and they’re they’re too12:07old right12:08okay yes we want to have more technical12:10uh expertise but even as we saw with the12:12recent anti-trust12:14hearing well guess what the our congress12:16now is more educated on these issues12:18because they have a lot of12:19you know talented advisers that are some12:21of them some of them12:22but but the the bigger point is that12:25when you take a an issue let’s say like12:28um facial recognition12:30that’s not about understanding what12:33facial recognition12:34is it’s about determining not only the12:37reliability and12:38bias behind it but also whether or not12:41we want to incorporate that12:43into communities that are going to be12:44impacted by it12:46so these are actually social problems we12:48like to frame them as technical issues12:50oh you know a it’s a tech question it’s12:52actually not it’s it’s a question of12:54power12:54and equity and access equality12:57these are these are classic issues so a13:00lot of what i think13:00we need to do is incorporate the13:02learnings that we’ve had throughout13:04society in hundreds of years and13:06and say wait these seem like new topics13:08we’re talking about social media but13:09but uh they’re not actually new topics13:11they’re they’re about access and power13:14it’s almost like you could matrix out13:16all the different facets of you know13:17technology and then different facets of13:19society and and13:21kind of mix and match and say well we13:22need to make sure that tech and politics13:24have13:25you know the right kind of mixing and13:27oversight we need to make sure that tech13:29and the economy have the right kind of13:30mixing and oversight from a social13:32justice perspective from an equality13:34perspective from13:35you know a an ethics perspective and13:38what we want the the future of humanity13:40to look like13:41well that’s the big thing i’m starting13:43to really uh think about with social13:45media platforms because13:47when you read a terms of service you13:49know traditionally13:50any social media company is going to13:52have the terms of service and their13:53community guidelines13:54and oftentimes when you read them if13:56you’ve actually gone through and said13:57hey let me let me13:58read what i agreed to uh it’s going to14:01talk about these community standards and14:03not offending the community standards14:05well what i’ve really been kind of14:07grappling with is14:08we’re assuming a lot right we’re14:10assuming that we understand the14:12community14:12so i i think people are starting to call14:15push back on that idea a little bit and14:16say okay well if this is truly a14:18community standard14:19then we actually need to understand what14:21the community desires14:23because at the end of the day it’s14:25usually a select few people who are14:27making decisions14:28in the name of community and i think a14:30lot of what’s going to have to happen is14:31we’re going to say14:32okay well what does the community14:34actually think about these issues14:36right so and that’s where it is the14:38messiness of a democracy we need to come14:40up with a system14:41that that understands it a little better14:43and i think we have to ask whether we’re14:45making14:45the concept of community do a little too14:47much work there in terms of a platform14:49right like14:50right community really is about some on14:52some level of shared identity and if14:54you’re talking about a platform that’s14:56supposed to host14:57a wide variety of identities and a wide14:59variety of discussions it feels like15:01you know maybe that’s more of a more15:03macro sense than what community is meant15:06to15:06be the model or metaphor for yeah well15:09and that’s where a lot of people15:11kind of use reddit and subreddits as an15:13example where you almost have these15:15micro communities that can have their15:16own15:17individual types of standards and then15:19within the umbrella of reddit you would15:21have15:22a thousand different standards so that’s15:24kind of interesting because15:26i do think it’s very difficult to come15:28up with one15:29one community standard because even if15:31you look across different platforms like15:33or even any platform it’s got people15:35across15:36geography across ages you know uh15:39different different uh15:40different backgrounds and that’s gonna15:41influence what their expectation15:44of of uh inappropriate behavior15:47is sure and then i think you know i15:50think you sort of alluded to this in in15:52uh some15:52conversation we had before the show15:54began that you know there’s15:56there’s a concept in in social justice15:57about impact being more important than15:59intent right and so i think when we talk16:01about you know the nature of uh16:04community and content moderation which16:05i’d like to get into a little more16:07it feels like we’re really concerned far16:10we should be16:11really more concerned with the impact on16:13the humans who are16:14part of right those communities are part16:16of the platform who are experiencing16:19what the platform you know is kind of16:21serving up to them16:23well we have to in what’s what’s tricky16:25about16:26social media and speech online is we16:28tend to apply16:30our kind of free speech first amendment16:33uh understanding of it and one this is16:35complicated by the fact that16:36social media companies are private16:38companies and if you you know in the16:39constitution16:40what the first amendment actually16:41applies to is what the government cannot16:43do16:44so this is all tricky and it’s getting16:45into a lot of the issues with trump and16:47twitter and issues like that16:49but but anyways even if you take this16:51first amendment understanding16:53when you think about speech and this is16:54something that doesn’t get pointed out16:56enough16:58it’s always actually a balance between a17:00individualistic standpoint and a17:02collectivist17:03standpoint and a classic example that17:04everybody most everybody knows17:07is we like to say you cannot yell fire17:09in a crowded theater17:10but let’s back up that statement a17:12little more nobody in the world is17:14saying that you cannot yell17:15fire so when you say you cannot yell17:17fire in a crowded theater17:19crowd the crowded theater is is is very17:23contextual17:23saying that well if you’re young fire17:25inside of a crowded theater17:26then it’s going to have a foreseeable17:29impact on the broader community to17:31create chaos which would lead to to17:33violence and an injury therefore we’re17:36going to weigh your right as a speaker17:38to yell fire17:39and then say what’s the impact of it17:41which then is going to overwhelm it and17:43say don’t yell fire in a crowded theater17:45again nobody said you can’t yell fire17:47totally different things and17:49what we’re starting to see with social17:50media is people oftentimes get confused17:53because they say well wait a minute this17:54is this is my right17:56but the very idea of being in society18:00means that you’re constantly in a18:02compromise of18:03what you want to do versus what society18:06determines right so like if you have as18:08an individual say18:10i want to be a nudist right you can18:12think that but but if you start18:14walking in your community without18:15clothes on uh18:17but maybe a mask right hey you’re you’re18:20healthy that way18:21but but you had no clothes 202018:23appropriate here 2020 appropriate so18:25so you just have you just have a mask on18:27but no clothes18:28well guess what you’re going to get in18:29trouble because even though your18:31individual right is being infringed on18:34because it is18:35right because your determination of what18:36is is right18:38it still is balanced against a community18:40type of type of standard18:42so that’s the the tricky part with18:44social media is18:45if we’re going to determine more of this18:47community standard18:48it’s going to have to be more on a uh18:51elected type of type of mentality so for18:53example18:54we make our or our laws based on saying18:58like okay let’s have18:59a you know a congress that is the19:01legislative branch and then the19:03executive branch carries it out and the19:04judicial branch interprets the law19:07and i think if you apply that to social19:09media people aren’t talking about this19:11now but i think they will19:12in that the problem that’s actually19:15happening19:15that people get frustrated with with19:17facebook and twitter19:18and and snap and and uh tick tock is19:22they say well wait a minute19:23you’re creating a law and then you’re19:26enforcing the law19:27and you’re interpreting the law that19:29that’s highly19:31that’s highly problematic in the sense19:32that it creates a little bit of like19:35reverse engineering and that’s why19:36people a lot of times say well wait a19:38minute like19:38how are you treating you’re treating19:40people differently are you treating19:41trump differently19:42than you would different than you treat19:44somebody else and the reason why that’s19:46important is because19:47when we think about free speech we like19:50to say19:50that you cannot be arbitrary and19:52capricious right so19:54so you have to treat like you and i have19:56to be treated the same19:57under the law and if we’re not then then19:59the law should be struck down20:01likewise people are starting to relate20:04to social media laws as as being20:08consequential to their life and whereas20:10we have not recognized them we’re saying20:11wait20:12it’s just a social media company guess20:13what as soon as i uh joined uh20:16tick tocks content advisory council i20:18got slammed with so many emails20:21from from people who say wait a minute20:23my account just got closed down20:25and i know everybody on the board is20:26facing this and20:28and my takeaway from that was one20:31now my inbox is too full but two two20:34is that i said wow like this is really20:37important to people20:38i mean that’s something we cannot forget20:40is that every time we’re making a20:42decision20:43it’s impacting somebody’s ability to20:45communicate it’s impacting their ability20:47to connect20:48with their friends it’s impacting20:49frankly a lot of times their ability to20:52to make money because a lot of people20:53are making money on you know influencer20:55economy and stuff like that so20:57it’s a big deal so so you can’t be21:00you can’t be flippant about the fact21:02that that that21:04social media companies have a lot of21:06power and i don’t think frankly they21:07want this power but right now they have21:09a lot of power21:10and we’re trying to decide how best to21:12to structure that21:13so then the job of content moderation21:15becomes really complicated and i think21:17we’ve seen21:18you know this the the evaluation of how21:21that content moderation should be done21:23in terms of what you just discussed like21:26the21:26the social rules and the law and how21:29that’s applied21:31but in terms of the the actual tactics21:34of how content moderation is done21:36you know in terms of human moderation21:38versus ai21:39and then human review you know what are21:42you seeing in terms of the trends there21:44and and how does it play out to have uh21:47human moderators versus artificial21:50intelligence in the process21:52well uh people have exaggerated21:56the ability for ai to handle speech21:59online22:00uh it it frankly uh does not do a good22:03job it does a great job with like22:04pornography22:05right because you can start training it22:07on images and they have like well that’s22:09where it started i think a lot of22:11content moderation22:12really began there with microsoft and22:14that was actually a good example of22:15where they had industry sharing so22:17microsoft created this photo dna system22:19uh for for uh child pornography and then22:22shared it with the larger system because22:23of its22:24major societal uh value for it22:27but with with ai and speech22:30uh it it’s very hard to to to do so i22:33think it22:34can be helpful to to limit the amount of22:37human exposure to22:38violent activities right because nobody22:40should have to be looking through22:41beheading videos but but guess what22:43there are people who frankly usually22:45don’t get paid a lot of money who are22:47sifting through22:48the garbage the sewer of the internet i22:50mean think about it like22:51we we don’t like to think about it22:53because it’s very it’s very dour22:55but it’s still it’s still something that22:57is being done so like22:59all of this stuff that the worst the23:00worst that’s going on it’s still usually23:02somebody’s job to23:03to actually say okay is this is this23:05inappropriate is this something that23:06needs to be23:08reported to to to the authorities how do23:10you how do you get people involved so23:11it’s always been a promise23:13to have more ai involved with that23:16because then you would have less23:18less focus uh but as we’ve seen in a lot23:20of the reporting with23:21casey newton’s the verge and then even23:23before that with the23:24researcher out of ucla who’s done a lot23:26of great work on this sarah t23:28roberts uh on the really impact of it23:32now and i know when i talk to people in23:34that space they23:35they have a lot of uh methods for um23:38almost like uh i don’t know like23:41mindfulness types of23:42methods about how you deal with the fact23:44that you’re seeing things that23:45that no individual should should have to23:48see it can be very23:49we shouldn’t have to see one of them let23:51alone over and over and over23:53be subjected to that well and and that23:56is why23:57uh that’s why a lot of my focus has23:59actually been on saying okay24:01we tend to view it as human moderation24:03versus ai24:04and the reason why and this doesn’t get24:07pointed out enough but the reason why24:08social media24:09is is different than a media company is24:11because if you’re the wall street24:12journal24:12you filter and then you publish which24:14means you have a lot of control over24:16what gets published24:17whereas social media companies because24:19they’ve been so hyper focused on the24:20scalability of their24:22their product they say well let’s just24:24publish and then filter24:26and then they use some of the community24:27to help filter and then they have a24:28content moderation team mixed with human24:30and ai but where i’m obsessed with and24:33something i’m i’m writing about lately24:35and doing some work on24:36is that if we could incorporate a24:39greater level of friction24:41in the original process you would you24:43potentially could24:44massively lower the amount of initial24:47toxic24:48behavior that gets pushed out into the24:50system because we like to think of24:53and this is where you need psychologists24:54right but because we like to think of24:56the what’s on social media as like24:58humans are humans24:59and i would say that’s completely and25:02utterly25:02not how how this works because we’re25:05influenced by other people25:07we’re influenced by our environment25:09right so and that’s why we study25:10like what is what does the text box say25:12does it say like say something nice25:14or does it not say anything if it25:15doesn’t say anything you know where’s25:16your brain go25:17so what you’re going to see over over25:20time25:20is more of a focus to say can we lessen25:24the initial bad behavior that goes out25:27on the web and if we could then you25:29would have less people who25:30have to look at terrible behavior online25:33uh and then less dependence on25:35on ai systems so and less misinformation25:37i think you know unless25:38yes you published an article recently25:40about this idea25:42of friction and technology and you know25:44you had the example of25:45uh instagram asking you are you sure you25:47want to post this which25:49speaks to the the first example right25:51about cyber bullying and so on but the25:53the second one the second example you25:55gave was about twitter25:56having the uh the introduction into the25:59process26:00of retweeting where hey it’s like hey do26:02you want to read this26:03before you retweet it so yeah so26:06misinformation is is being slowed or26:08potentially being slowed a little bit26:09there26:10too well i’m glad you pointed that out26:12because26:13one of the things that that i i feel26:15like we need to have a different analogy26:17to26:17is oftentimes we like to say that26:19twitter is a megaphone26:21and i would say that’s not actually how26:23it works26:24right like twitter is not a megaphone26:26for trump or for other like heavy actors26:29on social media platforms it actually26:31works more like a symphony26:32where you have the one player who is a26:34conductor and then you have all these26:36other individuals who are playing26:37instruments a lot of times they’re26:39unknowingly adding26:41to the to the overall noise that a26:44person has so that’s why26:45if you’re twitter you would say we want26:46to prompt you to actually say did you26:48read this because26:49even though you you say you you care26:51about you know26:52misinformation and things like that you26:55might unintentionally26:57be part of the the the larger issue27:00right and this is where we’re talking27:01about the overall kind of health of the27:02information27:03ecosystem so that’s going to be that’s27:06going to be a major part27:07because i bet you you know if you’re the27:09same way27:10uh when you were growing up you probably27:12watched uh you know like jiminy cricket27:14remember the idea we had jimmy cricket27:16who was on your27:17your shoulder yeah right yes so what was27:19the idea like you had27:21you had the devil you had the good and27:23you say well what what do you think27:24about this27:25the very concept there is is supposed to27:27be about reflection27:29right and that reflection allows more27:32time to27:32to consider if something is good or not27:36and and frankly that is something that27:38is a part of27:39all of of law when you think about27:41criminal law27:42in any type like follow any murder trial27:44they’re always going to focus on the27:46actus reyes and the men’s ray i like the27:48act in the mental state27:50and we like to say in in law that27:52there’s there’s no thought police27:54right and the idea behind there is that27:57you don’t want to be able to read27:58somebody’s brain because their brain is28:00constantly filled with terrible28:02thoughts and that it only matters if28:04they act upon that like there’s a28:05concert between28:06the action and their mental state but28:09where28:10where a lot of emerging technology is28:11getting in the way of something we’ve28:13known for hundreds of years28:15is that the more you get closer to your28:18your actual initial impulse the worse28:21it’s going to be i mean28:23it’s painfully obvious because your28:25unfiltered brain28:27is not what should be out on the the28:30internet we know that like an example i28:32i always like to give uh in like28:35speaking and stuff is i say well28:36imagine if i had a device where i could28:38read everybody’s thoughts here28:40and people get really kind of like28:41embarrasses oh my god and they kind of28:43like snickered28:44like wait a minute like i probably28:46thought like these terrible things that28:47i should be arrested for28:49everybody has and what a lot of emerging28:52technology is doing especially if you28:54talk about28:54brain to text which is something you28:56know facebook and others are working on28:58frankly i’ve made amazing kind of29:00innovations on this right29:02is that if you can get closer to your29:05head29:05right right but the less distance29:07between head and side29:09the more problematic it’s going to be so29:11uh yeah i think uh29:13brain detects there’s going to be29:14obviously a lot of a lot of29:16fun issues with that because uh yeah we29:19we don’t want to be29:20mel gibson and read somebody’s uh no29:23right but29:23i think it’s also maybe let’s just cut29:25it there you don’t want to be mel gibson29:26don’t have email gibson that’s the end29:28of the podcast29:29no i think it’s a really interesting29:32point you know brain to text is a really29:35compelling idea for an interface and i29:37think you know anyone can imagine what29:39some of the29:40the potential there is on on a good side29:43right like it seems like29:44a lot of productivity uh but it’s very29:46very easy to see where that can be29:48weaponized and go wrong of course29:49the the other thing that i’m thinking29:51about is that we know29:53that predictive policing is increasingly29:55a field that’s uh that’s problematic and29:57that we’ve had29:58predictive analytics kind of tracking30:00everything that we’ve been doing30:02online and constructing these sort of uh30:06projected three-dimensional ideas of who30:09we are and what our aspirations are30:11uh based on sort of targeted advertising30:14but now it’s being taken into the realm30:16of criminal justice and and there’s30:18predictive policing that’s playing out30:20uh and of course that’s30:21disproportionately affecting communities30:23of color30:24uh so when we think about you know brain30:26detects and we think about you know30:28those types of applications30:30those are for sure the the applications30:32where we’re going to need to think about30:34weaponizing30:34you know how that gets weaponized and30:36what the impact of the experience of on30:38people is going to be so that’s a super30:40important30:41point well and what i would love to say30:43with that too30:44is that brings up something that we’re30:46obviously both30:47very very active in with this30:49intersection between technology and30:50humanity30:51and i think that the common question30:53that it’s actually getting at which is30:54something that people30:56dramatically disagree about is are we30:59an algorithm or are we kind of unique31:03right31:03like like i always joke like since i’m31:05i’m sitting right here my mother’s31:07library i can say this right my mom31:09always said right like i was a snowflake31:11i mean31:11i’m unique right there’s no nothing like31:13you and31:15there is nothing like that31:20and by the way you’re the jiminy cricket31:21on my shoulder i always think31:23what would david do when i go to post31:25something31:26well that’s why you know with so many31:28speaking gigs canceled uh what i’m31:29working on right now31:30is a a miniature uh david ryan polgar31:33that’s about six inches tall and then31:34you31:35you put it on your shoulder and perfect31:37and then you’re gonna be the first31:38person31:39so you’re gonna have no idea how badly31:41i’ve needed this31:43you know i have it with like a large31:44head so it looks a little more comical31:45and then you just put on your shoulder31:47and then anytime you’re having a bad31:48thought he says well no no no31:50you know yeah and then you pull the31:52string on the back it has a couple31:54uh catch phrases but from head to side31:57was that was that what you said earlier31:59like that’s going to be one of the32:00phrases32:01well but i think the other one is going32:02to be are you32:04an algorithm or are you unique because32:07because when you mention predictive32:08policing32:09and even when you think about you know32:12amazon and recommendations32:14it’s it’s thinking that your past is32:17predicting32:17your your future and that with enough32:20data32:21we can uh you know accurately determine32:24where your next step is right or even32:26with auto suggestion and things like32:28that32:28well what’s getting tricky is is is that32:32true32:32or is it subtly going to be off and then32:35the other32:36other part that i always like to bring32:37up which frankly doesn’t get enough32:39attention in the media32:41is that with a lot of these auto32:44suggestions based on our previous32:46behavior let’s say32:46like text right so like if i if i’m32:48texting somebody32:50it’s going to say okay this is how you32:52want to end your your statement this is32:53probably what you’re going to say32:55well the question i always like to think32:56about is how often32:58am i influenced by what they what they33:01said i should say33:02so if i want to write like have a and it33:05says great day33:07well maybe i was thinking great day but33:09maybe i was going to say33:10good day and it’s subtly different but33:12it it’s also influencing kind of my33:14my volition right and that’s i think a33:16larger larger question33:18is that now we’re being influenced by33:21the very33:21technology that’s pushing us in a33:23certain direction33:25and we like to think of it well it’s33:26already based on you but then33:28but then that has a certain cyclical33:30nature to actually33:31almost like um quantum human33:34consciousness or something33:35exactly like the moment you observe it33:37it’s changed right33:39this is why it’s going to be a seven33:40hour discussion because now i i think we33:42brought up more33:43questions than uh than answers well you33:45know i33:46also want to point out so uh lee odden33:48commented and asked predictive policing33:50as in minority report and i i think33:52there may well be people who are33:53watching who aren’t aware33:55of this trend of predictive policing so33:57i want to make sure that people33:58are aware that you know we’re not uh34:00speaking hyperbolically like there34:02there are you know kind of constructed34:04algorithms that are looking across34:06patterns of behavior and drawing lines34:08to demographics and enforcing you know34:11it’s kind of it’s broken windows34:12policing but with algorithms applied34:15so so there’s police police departments34:18that are enforcing34:19their or their deploying their units34:21more34:22based on what they expect is going to be34:24happening and of course it34:26disproportionately affects34:27uh communities of color and poorer34:30neighborhoods34:30so you know you know wherever you see34:32the police deployed more34:34often there are bound to be enforcing34:36more often so you get things like34:38this is the term broken windows policing34:40if there’s a broken window34:42you’re going to get arrested for that34:43are you going to get a ticket for for34:44something that34:45you know other people wouldn’t get a34:46ticket for white people driving down the34:48street aren’t going to get pulled over34:49for something34:50that a black driver being going down the34:52street might get pulled over for34:54so it’s a it’s a real concern and it’s34:55it’s a real issue34:57that uh that’s growing so i’m really34:59glad that lee you asked for that35:00clarification because i think35:02folks do need to know that that that’s35:04really happening out there35:06uh yeah in in amongst all of the other35:08kind of algorithmic bias35:10and predictive analytics uh kind of35:12quagmire that we’re dealing with35:13that that big over difficulty is35:17happening as well35:18yeah well but i think the the the other35:20part about predictive policing or just35:22that larger kind of concept with it is35:25one of the things that i’ve kind of35:26noticed uh with with altx human35:29is that there’s a real frustration35:32because people feel like they’re being35:34impacted by the technology on their35:36communities35:37before they have the ability to voice35:39their concerns35:40so one of the things that i’ve kind of35:42taken away from that is that35:44really the frustration and we like to35:46call it tech lash whatever35:48but the frustration that a lot of35:49society feels35:51is is seemingly between the gulf between35:54how fast technology moves and how slow35:57our consideration35:58of technology moves so that’s why you36:01know i like to say hey we’re forming36:02this accelerator for tech consideration36:04because36:05one of the traps that we oftentimes get36:06into is we like to say36:08well you can’t slow down innovation i36:10mean how many times have you heard that36:11well you can’t do that and it’s true36:13like you don’t want to but a lot of36:14uh a lot of like hurdles in the way of36:17an innovator right because36:18they want to be unchecked with within36:20term with in terms of their innovation36:22and creativity36:23yeah again we’re making innovation do a36:25lot of work as a word36:26oh true that’s true that’s true that is36:29a very36:30very large catch-all now but i think the36:33key part36:34is to say well what if we could also36:35speed up our ability36:37to think about how this technology would36:39be utilized36:40so before predictive policing policing36:43is happening in the communities and now36:45you know we’re talking about that it is36:47we would need to say okay36:49this needs to be in front of our you36:51know our elected officials we need to36:53have a political36:54conversation about these because again36:56these aren’t technical issues36:57these are issues about what do we want37:00so this is where a lot of predictive37:02policing37:03and uh you know facial recognition it’s37:05actually a two-part question because37:07it’s37:07it’s one about making these systems more37:09fair but then37:11the larger question before you even get37:13to the fairness is37:14do we even want these these systems37:16right because you you could decide as a37:18you know society that we said well no37:19this is something that we37:21we don’t want to have and that’s37:23obviously happened with a lot of um you37:24know37:25cities and facial recognition right now37:26saying let’s put it on pause till we37:28really37:29figure this out a little more yeah this37:30technology itself and then there’s how37:32it affects human experience and that’s37:34kind of the under underpinning of this37:36show is to examine37:37you know how data and big data and and37:40technology sort of especially emerging37:42technology37:43kind of impacts humanity at scale and37:46when you think about the deployment37:47across society and all these different37:49facets that you’re talking about37:50politics37:51and how you know sort of social37:54experiences or37:55experiences in community in in37:57neighborhoods there’s so many different37:59facets for this and it goes so far38:01beyond38:02what the technology is capable of38:04believe me technology is capable of so38:06much right now and i say believe me to38:08our audience i know of course38:10you are very familiar so i actually want38:11to sort of steer there because you you38:13mentioned38:14with um yeah alltech is human and and38:16the uh38:18curating and accelerating all these38:20ideas i wonder38:22it strikes me that the one of the things38:24you and i have in common is that we are38:26surrounding ourselves with people who38:28are big thinkers38:29in technology and so it’s it’s not just38:31that we’re38:32thinking and speaking and working in the38:34space but that we are curators of the38:36space in a sense so i wonder38:37in your work curating both funny as tech38:40and all tech as human38:42what have been some of the ideas that38:44you’ve encountered38:45from some of your guests that have been38:47the most38:48mind-blowing or cool or that you might38:51not have otherwise encountered38:53well actually the the biggest thing and38:55i say this because this is like such my38:57obsession lately you know so i’m trying38:59to do more mono tasking in life39:01the biggest takeaway that i’ve learned39:03just from kind of interacting with a lot39:05of people is39:06lately i have a lot of college and grad39:08students who are reaching out because39:09they want to get involved in the space39:12and i was having a conversation recently39:14and they said well you know like how did39:15you39:16how did you get involved in this space39:17and i said well you know kind of by like39:19brute force39:20like you know i just kind of said this39:21this needs to be a thing and let’s make39:23it a thing over over years39:25and then they they kind of push back on39:27that a little bit and they said well39:29that that probably also a little bit of39:31like privilege behind that because uh39:33you know you assume that you could just39:35make a space or do39:36do something or create your own kind of39:38career39:40and i really took that to heart to say39:42wow you know39:43that is that is kind of kind of true so39:46uh39:47something i’ve been really kind of39:48working on is like well then39:50what does this space look like how do39:52people actually get involved because39:54we’re all saying hey we want more people39:55who are39:56thinking about responsible tech stuff39:57like that but one of the things that39:59i noticed by having all these40:01conversations is that people40:02said that sounds great i’m excited i you40:05know i see all this media coverage40:07but nowhere in there did they say like40:10what are the jobs what what kind of40:12school what are the skills that i40:14that i need like like now you see all40:16these like responsible innovation like40:17facebook just announced this and you see40:19salesforce they’ve got a lot humane tech40:21and stuff like that that they’re doing40:23and they say okay well how do i how do i40:25do that40:26and one of the other things that i that40:28i have learned over time40:30is that so many people who are actually40:32in those positions of40:34power you know i’m having a conversation40:36with them and they say40:38uh well yeah i kind of have like a funny40:40background it’s not necessarily just a40:41traditional tech background and i said40:43you’re perfect for this40:44exactly exactly because that is40:47something that we need40:48to emphasize over and over and over40:51again because40:52the problem that is is still occurring40:54is that40:55people think that they’re not welcome40:58and i and40:58you know i really want to emphasize that41:00because technology is affecting the41:03human condition right now emerging41:04technology right in social media41:06so we need the saints and the poets and41:09the attorneys41:10and the psychologists and the41:11sociologists and the social workers we41:13need everybody because these are41:14social problems we frame them as41:16technical issues and you want to solve41:18the technical issues41:19but but really these are social problems41:22therefore we actually need more social41:24problem solvers41:25and then it’s going to be like a hybrid41:27so you know i recently saw that like uh41:29you know a lot of organizations like af41:31were all they’re focused on like okay41:33how can we kind of like incorporate41:35a broader degree of like uh competence41:38in41:38certain areas and i think that’s the41:40future is that you’re going to have41:42these kind of like hybrid41:43hybrid types of careers so to kind of41:45fully answer your questions like41:47i’ve learned from from a lot of people41:49that uh41:50we need actual onboarding uh that was41:53like the big aha41:54it’s like nobody has focused uh on41:57onboarding people41:58into the responsible tech ecosystem so42:01uh that’s where that’s what i’m trying42:03to do with all texas human we’re you42:04know putting out this like guide in42:05september and42:07uh you know it’s gonna focus on that to42:09actually say like here’s somebody’s42:10education journey here’s somebody who’s42:12getting a phd in this right now42:13here’s somebody who who works at a42:15center or wherever you know42:17focus on ai ethics and then here’s job42:20titles that42:21are coming up here’s the organization42:22here’s here’s like 500 organizations in42:24the space let’s hear from them42:26because we tend not to have the human42:28side of it we you know we have these42:29like media stories around it but nobody42:31actually says like42:32how do i do that we need to have42:35like like think about all the problems42:37we have today we need42:39the the 20 year old who’s like excited42:41about this to say42:43i have a path that there’s an actual42:45pathway42:46to to to be a uh you know to be involved42:49so so basically i’m just trying to like42:51you know find all my replacements42:53yeah and that’s great i think that’s so42:55important and i get asked that question42:57a lot too42:58and there’s there’s never a good answer42:59so i’m i’m43:01just fascinated and excited that you’re43:03putting that together i43:04my answer is often that you know43:06whatever field you came up through43:08is the field right to kind of come from43:12in order to do this you just need to43:13bring this well-rounded perspective43:16that you have and a lot of times it43:18feels like the people that i know43:20that have similar uh kinds of focus to43:23to you and43:24my and to myself are coming out of user43:27experience backgrounds or product43:29backgrounds and that’s wonderful i think43:30those are great43:31kind of holistic backgrounds within tech43:34but of course as you’re saying i think43:35we need the humanist perspective43:37from beyond tech as well and it needs to43:40overlap with that43:41well i mean one of the big kind of43:44classic points that happened43:45let’s say with social media uh for this43:48was a bunch of years ago you know you43:49had this father whose daughter died and43:52then43:52he kept on seeing photos of his of his43:55uh deceased daughter and it really43:56bothered him because he said well i43:58didn’t i don’t want to see this43:59but because we weren’t thinking about44:01the the kind of44:02impact of over you know seeing somebody44:05uh somebody’s loved one who’s now44:07deceased44:08we were just thinking like this happened44:09a year ago therefore i’m going to44:11display this44:12and that’s where like at facebook at the44:14time they had to hire their compassion44:15team that they call it which since44:17changed its name but it really pointed44:19out that the need to say44:21wait a minute like anything we’re44:23working on and it’s like44:24you mentioned some of the the you know44:27really interesting but44:28uh also kind of like hey we’re gonna44:30have a lot of issues technology like44:31uh you know uh brain computer interface44:34and then you know we didn’t talk about44:36virtual reality but obviously with44:37virtual reality and augmented reality44:39and xr44:40uh there’s there’s a whole host of44:42issues that are totally like44:44unsolved right now but that’s also like44:46it’s it’s scary but also exciting44:48it’s exciting because somebody listening44:50to this right now44:52could actually be the person who like44:55really helps out and solves the problem44:57and that’s something that i think44:58sometimes we forget it’s like it’s like45:00the classic idea it’s like45:02somebody’s got to do this so right now45:04we have major issues that need to be45:06solved45:06and it’s like somebody needs to solve45:08these we need more people who are like45:11let’s get in the mud and let’s have45:13these these important conversations45:14yeah i think it’s really always45:16important to to be able to think about45:17the full range of possibilities45:19with tech or with anything and know that45:22this could go really badly45:24and also this could go really well and45:26in my mind45:27if once you see that range of45:29possibilities it is your45:30ethical obligation to work toward making45:33it go really well45:34you just want to plan out what do we45:36have to do to make it go really well and45:38avoid the really bad45:40well i remember when uh clearview ai45:43there was a cashmere45:44hill article in the new york times a few45:46months back and that was that one that45:48kind of45:48you know presented a lot of problems45:49with like facial recognition and one of45:51the45:52i believe investors was quoted in the45:54piece and he said something akin to45:57well you know it might lead to a45:59dystopian future but46:00what can i do and i said well that’s the46:02exact problem that’s so defeatist46:05and one of the reasons why we you know46:07and i named it all tech is human46:09is i wanted to put the agency back on us46:11because this is not coming from the46:13heavens46:14right anything that we create is usually46:16within the larger structure of deciding46:18what we want to incorporate in our46:19society what we want to allow what we46:21don’t want to allow46:23we should not forget we should not kind46:25of like forget our responsibility46:27behind this the future is not written if46:30the future was written46:31then i would be riding around on my 3d46:34printed segway46:35wearing my google glass that i bought46:36with my cryptocurrency but guess what46:39guess what we’re using skype i think46:40that was like invented in estonia like46:4215 years ago46:43right so the future is not written46:46we are the ones who are determining the46:48future let’s not forget that46:51yeah that’s a that’s why i have david46:53and pogar on my shoulder46:54by the way everyone yes you’re waiting46:56for that you’re46:58such an important point and i also think47:00you know it’s also good to be47:02able to be optimistic about technologies47:05and think about what the47:06the opportunity is you know while as you47:09say47:10you know kind of containing the the bad47:12outcomes so47:13what is it that you are most optimistic47:15about with47:16the future of technology or the future47:19of human experiences that technology can47:21provide i mean it’s hard it’s obviously47:24hard to find a silver lining with with47:26everything going on covet which is47:28obviously47:28a you know a major major kind of47:30emotional and physical47:32disaster for for so many so many of us47:34but one thing that i i47:35do think it is causing is to say what do47:38we want from our technology47:39so for example over over the last couple47:41years we’ve talked about like let’s say47:42telepresence machine47:44or you know using robotics like spot the47:46dog from boston dynamics47:48but now it’s actually a time where we47:49need that stuff like if you had47:51somebody’s loved one47:52in the hospital that you couldn’t visit47:54because because you would get sick47:56that is actually a time where you would47:58want a telepresence machine that is48:00effectively like a robot that’s got an48:01ipad to it that would zip in there48:03right so a lot of these technologies48:07can enhance these these these moments or48:10can extract48:10more more value from it so i think now48:13is also a time where we’re saying okay48:15how can we then better align48:17you know you know what i’m saying like48:18the the best and brightest of our48:20generation48:21should not be focused on getting us to48:23to you know click on an ad48:25it should be focused on improving48:27humanity and if there’s one thing that’s48:28pointed out48:29with 2020 as it’s gone so far it’s that48:32we have48:33major societal issues but we also have48:36the talent and48:37you know expertise to solve some of48:39these and another area48:40that that i think should be focused on a48:42little more48:43is we are really missing out on human48:47touch48:47and i think that you know if this48:49continues for a couple months48:50it’s really going to start impacting us48:52i mean i frankly i feel impacted by it48:54because we we need to hug one another we48:57need to48:58we need to shake hands as americans and49:00i know some people you know49:02would disagree but we need49:05warmth we need presence of somebody and49:08i would love it right now if there was a49:11way that like49:12we ended this this conversation and like49:15we had some type of haptic feedback49:17where like you could like pat me on the49:19shoulder or something like that49:20because everybody right now isn’t is an49:24avatar so i’ve gotta i’ve gotta have49:26something to say like49:27kate like you and i are our friends we49:30know each other49:31right so i want a greater connection49:33with you49:34than than with any other video that i49:36can watch online right now49:38you are more important than that other49:40video but right now it’s still very49:43very two-dimensional and i’m not feeling49:45anything from you and i think49:47there’s going to have to be a lot more49:48focus on saying how can i feel this49:50conversation more49:51because i mean listen i mean people are49:53sick and tired right now49:54like not another zoom call you know it49:57but if if there was some kind of feeling49:59behind it50:00then you would say okay i feel nourished50:02whereas right now50:03you sometimes feel exhausted yeah i felt50:06nourished like i50:07felt somebody then that that actually50:09could be really powerful50:11someone just shared and i i retweeted it50:14but someone shared with me50:15on twitter uh a denim jacket i think it50:18was50:18maybe zara or ikea or h m or someone i50:22can’t remember who was pushing it50:24but it was one of these devices where50:26you know you wear the jacket and someone50:28else wears the jacket and50:29if you sort of tap the shoulder it’s50:32going to tap the shoulder of the person50:33who’s wearing the jacket50:34i don’t know but i see a lot of these50:36kinds of things yes50:37gifting like there’s a whole kind of50:40trend50:41in gifts that there’s haptic and and50:44sort of visual feedback like if i give50:46you a device that sits on your table and50:48i have one sitting on my table50:50anytime i think of you if i just you50:52know tap the device it lights up in your50:54room50:55oh kate’s thinking to me that’s nice50:57right right there’s a lot of promise for50:59it because again51:00we’re not trying to replace humanity but51:02we’re trying to always do51:04is no matter where you stand on an issue51:07at the end of the day we’re actually51:08pretty basic we want more friends51:11we want more love right they’re actual51:14face emotions51:15and and i think covet has really set51:17that in motion to say51:18hey we can disagree about a lot in life51:20but what we’re trying51:22to do is is get more value be happier51:25as as humans and be more fulfilled51:29be more kind of educated and like51:31stimulated51:32and technology has a major role in that51:35and now it’s about saying like51:37how can it be more focused on that as51:39opposed to something that is more kind51:40of a51:41extractive in nature that’s wonderful51:43and as obviously you know as i would say51:45it would be about meaning and meaningful51:46experiences and that’s51:48that’s what for me always comes back to51:50is there a concept that it always comes51:52back to for you51:52is there kind of this one core theme51:54that you always find yourself returning51:56to51:58uh well i think that’s why i went with51:59all tech as human because it did come52:01down to that because52:03when i was thinking about algorithm bias52:05things of that nature it always would52:07come down to say52:09it’s about our human agency it’s about52:12what we’re going to allow52:14this is not happening to us this is us52:18we are part of the process we are not52:20just like magically watching something52:22take place and i think52:23we oftentimes forget that so yeah for me52:25i always just52:26would come back to say hey alltech is52:28human so i’m like you know52:29i’m gonna run run with that as an52:31organization hey52:32if you’re a brander you might say that’s52:34a terrible idea you got to put52:35foundation or something like that in52:37in the name but uh you know i’m gonna52:39stick with it52:40i think it’s great of course you know52:42it’s so similar to my own work so i’ve52:44always loved it52:46we’re so aligned in that uh but you know52:48you talk you’ve been talking a lot about52:50this idea that52:51you know tech is not neutral and we52:52quote kim creighton a lot on this show52:54it’s52:55happened several times over the the last52:57few episodes that we’ve talked about kim52:58creighton and her her53:00principles and tech is not neutral is53:02one of those principles so53:03i want to make sure that folks are aware53:05of the wonderful work and scholarship53:06she’s done53:07and promoting that notion so uh53:10hey what um what do you think that we53:13could do53:14in culture just in general to stand a53:16better chance of bringing about53:18the best futures with tech as opposed to53:20the worst features53:21yeah well what we can do is actually get53:25more involved in the process one i think53:27that the part of the issue is we don’t53:28feel like we can53:30but we’re going to have to demand that53:31we are and i think a lot of this53:33frankly is going to come down to53:34political involvement to say that53:37we want we want these these53:38conversations to to to53:40be happening we don’t want uh it to be53:43going in two different directions we53:44don’t want something to be adopted53:46and deployed right before we’ve had a53:48chance to actually say what53:50what do we actually desire so that’s the53:52biggest part is that53:54uh everybody needs to to add their voice53:57uh because these are political issues uh53:59and right now sometimes people think54:01well i’m not54:01i’m not a techie uh guess what i mean54:04listen we’re uh54:05if you’re caring around as smart all the54:06more reasons54:07[Laughter]54:09exactly we need everybody so that’s the54:12biggest thing and i say that because54:14that’s probably the most common uh54:16misconception that that happens all the54:17time54:17you know i i had somebody that the other54:19day who who said uh you know something54:21like54:22yeah you know like with my background as54:23social like i didn’t think that that i54:25could get involved with something with54:26like machine learning it’s like54:27then they were like excited that it’s54:29like wait there are these54:31opportunities right because technology54:34is is much larger so technology is54:35society right so it’s like these are54:37actual like54:37social issues and i think once we start54:40start54:40uh applying that then we start saying54:42yeah yeah i can54:44i can get involved uh you know and and54:46that’s what we need to54:47to really do i i think as a society is54:50like54:51get plugged in and be part of the54:53process how can people get involved with54:55uh all tech as human or funny as tech54:57how can people follow54:59and sure what’s going on there well uh55:01if you want to get involved i mean i i55:03would say with with all tech assuming55:04you go to altercasehuman.org55:06or write us at hello at alltech is55:09human.org55:10uh funny as tech is just funny as tech55:12dot com uh55:14obviously we’re doing the live shows on55:16pause and and just doing regular kind of55:18podcast uh recordings but with with all55:20to consuming a lot of opportunities to55:22get involved so even right now with this55:24guide55:24we’ve got i think about now 20 2555:27collaborators all throughout the globe55:29who are piecing together all these55:30different organizations and job titles55:32and doing interviews things like that55:34so it’s becoming a very kind of like55:36global effort that we’re looking55:38for these different backgrounds so for55:40example like we just added somebody uh55:42earlier today from the uk55:43and then you know she was looking at55:45some of the raw material we had said hey55:46you forgot these55:47three or four organizations it’s like55:49that’s exactly why we need all these55:50different people because55:52i’m not in the uk right like you want55:54all these people who say wait55:55don’t forget this part you know so we55:57just got a few people from india and55:59other locations56:00and that’s what you need to basically56:02say like well don’t forget this56:04this perspective because that’s56:06something else i learned is56:07as i know when we were doing a talk56:09recently for autism human56:10on balancing uh handling like56:13misinformation versus like56:14free expression promoting free56:16expression uh you know somebody from the56:18uk said to me well56:19that’s kind of like a very american kind56:21of idea56:22you know in the uk we’re going to56:24balance that that differently and it’s56:25like yeah that’s that’s that’s a good56:26point56:27we shouldn’t we shouldn’t forget our our56:29limitations or our kind of bias56:31that we’re going to have so anybody no56:34matter where you are56:35please uh please get involved and you56:37can also kind of reach out to me56:38um yeah honestly on linkedin i’m56:40probably the most active uh i’m not as56:42good56:42as you on on twitter but yeah i do i am56:44at tech ethicist56:46um but yeah they have great handles that56:48that’s easy to write thank you56:49thank you yes but uh that yeah that that56:52is56:52uh although like people have a a tough56:55time saying the word ethicist56:57so i tend to get involved with uh with56:58with terms that that57:00are tongue twisters like i also started57:02something before autism called the57:03digital citizenship summit57:05and often times i’d be on tv and the57:07newscaster would say like the digital57:09citizenship oh my god like57:11come up with a better term man i mean57:14they didn’t say that57:15yes i don’t know i was i was reading57:17their brain to text and that’s frankly57:18what they57:19what they’re saying to me like get this57:21clown57:22off and like have them come up with57:24better57:26short distance from head to side in that57:28case57:29exactly i had to say digital citizenship57:32and then they had to say tech ethicist57:33they’re like my god is this guy just57:35giving me tongue twisters57:37and then they had to say your name it’s57:38like how many syllables are you going to57:40throw into this oh57:41well i’m saying thank you for saying57:43like the whole name i just didn’t want a57:44google ganger because there’s another57:45david polgar out there who does some57:47some acting57:48so i was like you know what i’m going to57:49do david ryan polgar but i’ve learned57:50over the years that57:52social media is not made for the middle57:54name like there’s like nowhere57:56on like uh let’s say linkedin to even57:58but your middle name and57:59people get very confused there’s i58:01actually have thought of doing58:02a podcast that’s just me interviewing58:04all the other kate o’neill’s out there58:06because58:07that’s really screw with google but i i58:09love the fact that there’s uh kate58:11o’neil who’s a58:12professor affiliated with berkeley and58:14she wrote a book last year called waste58:16so she’s a climate expert58:18and because i’ve done some work around58:20tech and climate we58:22get confused all the time sorry58:25and then there’s kathy o’neil who wrote58:28mass destruction58:29so you know we get confused all the time58:31so i think it would just be really fun58:32to do a show58:33that is only me interviewing all the58:36other similar names out there58:38it just creates more confusion i love it58:40i love it58:41and so as far as confusion with you and58:43not not confusing you58:45people can find you at david ryan polgar58:48on linkedin58:48at tech ethicist on twitter uh also your58:52tech ethicist.com right i am i am okay58:55so58:55i try to make it a little easier to find58:57me that way and hey i had to block out58:59the other david blogger so i own59:01davidryanpolgar.com technicist.com and59:04uh you know whatever dave ryanpolar.com59:06so it’s like59:07that’s modern modern life man you know59:10it’s all about the url59:11excellent yeah of course it is i i i59:13think i buy about59:14two urls a week so59:18i’m the same way like like an idea pops59:20in you’re like59:21this could be brilliant or this could be59:22a terrible idea yeah i don’t know59:24we’re 20 bucks you know so yeah geek if59:27you’re registering59:28two domains a week i told you this we59:30said this was going to go on for seven59:32hours59:32now our audience is like okay you59:33weren’t kidding yeah yeah59:36i just want to thank you so much for i59:38know you know59:39folks don’t know but we’ve known each59:41other for years we’ve59:43worked with each other’s programs and59:44we’ve been on each other’s shows and i59:46just i’m so grateful59:47for your friendship and for the work59:49that you do so thank you so much for59:50being on the show59:51david kate you know you’re kate59:53o’neill’s always bringing the ko always59:55doing a knockout job59:56uh and there’s only one kate o’neil in59:59my book so uh thank you for60:00doing such a great job with the tech60:02humanist show and these are important60:03conversations that people need to have60:05absolutely thanks so much i appreciate60:07you being here to help have them60:09well thank you60:17you