The Talk-Off
The Talk-Off
Mike Gibb
Episode 30: Michael Lamm, Harry Strausser, and Brit Suttell
59 minutes Posted Dec 19, 2021 at 5:00 pm.
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Guests:
- Michael Lamm, Corporate Advisory Solutions
- Harry Strausser, Applied Innovation
- Brit Suttell, Barron & Newburger

DISCUSSION TOPICS
- How to make sense of the fact that companies are still having a hard time finding employees, at a time when savings among consumers are dwindling (https://www.accountsrecovery.net/2021/12/14/financial-cushions-for-americans-getting-thinner-heading-into-2022/). How are people surviving? What happens once they have to start repaying their student loans again (https://www.accountsrecovery.net/2021/12/10/lawmakers-ramping-up-calls-to-extend-student-loan-payment-moratorium/)?
- Companies are giving up on bringing employees back to work, claims this article (https://www.axios.com/post-pandemic-future-of-work-hybrid-mystery-742f87a2-7771-4433-90ec-f1d8202be905.html) at the same time that calls to reshape the 9-to-5 workday (https://www.npr.org/2021/12/13/1062991645/out-of-office-author-ann-helen-petersen) are being made. How do these trends reconcile with one another? Can include information from this survey, too (https://www.fastcompany.com/90703579/we-surveyed-6000-employees-about-the-future-of-work-heres-what-they-want).
- The federal government issued an Executive Order to improve its customer experience (https://www.whitehouse.gov/briefing-room/presidential-actions/2021/12/13/executive-order-on-transforming-federal-customer-experience-and-service-delivery-to-rebuild-trust-in-government/?utm_content=191188381&utm_medium=social&utm_source=linkedin&hss_channel=lcp-59730). How can companies in the ARM industry improve their customer experience? 
- How should companies be celebrating the holiday season? What holiday tradition do you look forward to the most every year? 
- Something you have read/watched/listened to and would recommend.