Most companies wouldn’t hold onto a bad, unprofitable business practice. So why would they hold onto bad, unprofitable customers? Breaking up his hard to do — but sometimes it’s the most sensible thing for the good of your company, customers and overall experience,--- Send in a voice message: https://podcasters.spotify.com/pod/show/theroncast/messageSupport this podcast: https://podcasters.spotify.com/pod/show/theroncast/support