For all of us who are merchandisers, Amy Meadows has the dream career. She has over 25 years of experience in window display, visual merchandising, and event planning. Recognized nationally in her field, Amy has reinvented traditions and reinvigorated business for both major retailers and independent businesses. From big boxes to boutiques, she helps businesses explore and leverage tools to attract customers and drive sales. Amy helps her clients align their storefronts, signage and displays...
Jun 3
1 hr 40 min
Do you ever wonder who makes those chalkboard signs at Trader Joe's? Well, that's how Benjamin Soto got started—drawing Trader Joe's signs by day and designing band merch at night for Fearless Records. In 1998, Ben was recruited by Paul Frank to help kick off the massive millennial pop-culture brand Paul Frank Industries. Ben managed the brand creative for about 10 years, which meant involvement with character designs, the tee and fleece program, pajama prints, photoshoots, trade show booths...
May 27
1 hr 7 min
In this episode, Michelle shares how thoughtful retail architecture can completely transform a store by maximizing space, improving flow, and creating displays that feel abundant without becoming cluttered. She dives into practical merchandising techniques, creative tabletop styling, and the importance of layering products to create visually engaging and shoppable spaces. We are doing our first-ever open call! You can submit your store or favorite store to be on the podcast because ever...
May 20
48 min
In this episode, Michelle and Susan dive into the creative chaos behind preparing showroom displays for upcoming gift shows, including their process for brainstorming concepts, sourcing inspiration, and creating memorable retail experiences. They also explore the growing importance of in-store events, community-driven shopping experiences, and how retailers can use social media to stay connected and relevant in today’s retail landscape. What’s Inside: Behind-the-scenes of designing show...
May 13
1 hr 8 min
Jon Dario is an author, speaker, and retail management expert. His latest book, titled AIM: How Managers Get Radically Reliable Results, is a how-to guide that helps retail organizations instill a culture of action item management and drive consistent execution, even in the dynamic world of retail. The principles behind AIM were built over the course of Jon's career with some of the top retailers in the world, including Macy's, Gap, Bank of America, and Travelex. Jon is currently the CEO of a...
May 6
1 hr 4 min
Jacque Leonard is the founder and CEO of Roux Collective, a boutique salon, spa, and retail destination in Paso Robles, California. With more than 30 years of experience in the beauty industry spanning sales, marketing, retail, and behind-the-chair culture, she has built a business rooted in both connection and curation. Jacque believes retail is deeply personal — it is not just about what people buy, but how they feel when they walk through the door. Through Roux Collective, she brings toget...
Apr 29
1 hr 23 min
After over a decade working in advertising agencies on both Madison Avenue in NYC and in Los Angeles, Meredith turned her passion for marketing to retail marketing and merchandising when she and her husband Michael purchased the historic Fair Oaks Pharmacy in 1990. Together they restored it and added the iconic soda fountain which became an instant success along Route 66 and the site of a host of numerous television and movie shoots. After selling the Pharmacy in 2005, she created her own jew...
Apr 22
1 hr 35 min
In this episode, we dive into the real, raw challenges of retail floor planning—from frustrating “dead spots” that refuse to convert, to the strategic shifts required to improve store flow, increase visibility, and ultimately drive sales. You’ll hear a behind-the-scenes breakdown of what actually works (and what doesn’t), including real-life examples from the floor, how customer movement impacts buying behaviour, and why your store layout should always be evolving. We are doing our first-ever...
Apr 15
56 min
Margo Kopman lives, eats, and breathes all things retail. With over 15 years of retail consulting experience as the President of Project Retail, Margo is extremely passionate about inspiring clients with her vision and authenticity when tackling the complex business of the independent retailer. She believes that you can achieve the highest levels of success if you work hard, believe in your dreams, and stay focused on results. She grew up in a family that instilled a strong work ethic and a c...
Apr 8
1 hr 37 min
In this episode, Michelle and Susan recap their experience at the ASD Las Vegas trade show, sharing what makes it different from traditional markets and why it can be a valuable supplemental resource for retailers. They also explore creativity beyond the store through The Artist’s Way, and dive into a mix of thoughtful and unexpected questions that reveal real merchandising lessons, personal stories, and behind-the-scenes retail insights. Ask Michelle and Susan for Shelf Talk! Michelle ...
Apr 1
1 hr 13 min
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