Send us Fan Mail As Team #TRIL bring this season to a close, they try to address some of the ever expanding questions the pod is receiving from its ever increasing subscriber base. "Which one of the improvement tools would you suggest to train a newbie in first?" "What improvement literature would you refer to someone interested in lean?" As ever, you maybe surprised by their answers, but you won't be surprised that they do not agree! Finally our Quote of the Week segment helps us close of...