The Resilient Restaurant
The Resilient Restaurant
MarketMan
The Resilient Restaurant podcast focuses on the stories of restaurateurs and industry experts as they share actionable business tips, inspirational stories, and real-world strategies on how to survive and thrive during and after the pandemic.
19: Restaurant Roadmap: Digital Strategies Disrupting the Restaurant Industry
Meredith Sandland and Carl Orsbourn, authors of the new book Delivering the Digital Restaurant: Your Roadmap to the Future of Food, take us through some of the topics they explore in their new book from consumer behaviors and the on-demand economy to emerging marketplaces, building loyalty, and more. Together, we discuss the benefits of going digital, transformational industry shifts, and what it truly takes to be successful in the world of digital hospitality.
Mar 4, 2022
36 min
18: Ghost Kitchens: Fulfilling Demand and Perfecting the Art of Delivery
Michael Liu, Executive VP at leading ghost kitchen operator JustKitchen, discusses tips for operators looking to build delivery businesses with third-party delivery platforms, understanding customer behaviors, and the biggest technology trends for operators on the horizon.
Feb 11, 2022
26 min
17: The Secret Sauce to Building a Successful Business
From wrecking his car during his first pizza delivery at 17 to founding and growing his own multi-location bar-restaurant, Nick Bogacz, Owner and Founder of Caliente Pizza and Draft House, takes us through everything he's learned. He discusses the secret formula to opening restaurants quickly, the cause of labor shortage, and recommendations operators should lean into.
Jan 26, 2022
26 min
16: Restaurant Technology: A Guide to Understanding and Navigating the Market
Nadav Solomon, Co-Founder and President of Tabit Restaurant Technologies, discusses current market conditions, restaurant industry predictions, and front-of-house technology best practices.
Dec 22, 2021
23 min
15: From Mechanical Engineering to a Pizza Franchise with Shahpour Nejad
In this episode, we’re joined by Shahpour Nejad, CEO and Co-founder of Pizza Guys, a popular West Coast pizza chain. We discuss some of the pandemic challenges he's faced, leadership skills he's honing in on, and the power of decision-making.
Dec 3, 2021
26 min
14: Why You Can’t Do It Alone and Don’t Have to with Matt Rolfe
Matt Rolfe, Coach, Speaker, bestselling Author, and Entrepreneur discusses how he got into the hospitality industry, how his new book You Can't Do It Alone offers solutions focused on the people behind your company, the secret to successful operators, and post-pandemic predictions.
Dec 1, 2021
26 min
13: Leading by Inclusion: 10 Tools You’ll Need in and out of the Kitchen
Chef Joshua Karther of Water's Edge at Hyatt Lodge talks about his passion for the restaurant industry and the lessons he's learned about leadership. He shares the changes he's noticing in the kitchen environment and how management should adjust, and the importance of portion control and food waste.
Nov 15, 2021
21 min
12: The Hot Rise of Authentic Nashville Hot Chicken in Los Angeles
In this episode, we discuss how Shawn Lalehzarian’s years of experience working in the restaurant industry prepared him to open his own successful restaurant. We explore how to differentiate yourself from other existing concepts and build awareness of your business early on, the challenges that Shawn faced opening The Red Chickz, and what's helped him and the business stay strong throughout difficult times.
Oct 29, 2021
21 min
11: People Over Profit: Leading with Intention, Customer Transparency, and the Timelessness of Breaking Bread
Mark Canlis is the co-owner of Canlis, a 70-year-old fine dining restaurant located in Seattle. We discuss the true essence of hospitality and how it is translated into the restaurant industry today, important questions restaurateurs should ask themselves throughout their careers, how Canlis pivoted business models throughout the pandemic, and what it takes to become a business that withstands the test of time.
Oct 15, 2021
22 min
10: From Finance to Fresh Smoothie Bowls: How Andrew Pudalov Overcame Challenges and Franchised a National Concept
We sat down with Andrew Pudalov, Founder and CEO of Rush Bowls, a fast-casual concept known for its wide variety of fresh and healthy smoothie bowls. We discuss tough decisions he's made over the years, how he perfected his brand message over time, what he looks for in successful hires, lessons from his early years in the finance industry, and other lessons he’s learned throughout 17 years of leadership.
Aug 19, 2021
24 min
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